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HD LiL being removed in parts of some DMAs.

Discussion in 'DIRECTV Programming' started by RobertE, Nov 5, 2010.

  1. matt

    matt New Member

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    Jan 11, 2010
    Hmm. I have OKC locals.

    Native on still kicks me into the HD range on the res lights and the guide still shows HD. Picture still looks HD. Guess I am ok.

    Damn. I wanted DNS locals. :grrr:
     
  2. mike_augie

    mike_augie You call I haul..

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    Oct 10, 2006
    i am in mangum,ok (73554) .. sorry might have miss quoted what i said , from me to okc .. mangum,elk city ,Clinton, Sayre , weatherford , all zips i put in says no hd , called in to see if i could get distant wavier request , said it would be a week and would have to pay 2.99 per channel .... is this a permanent thing or just temp ? no one a dtv can tell me what the crap is going on , it seems like it should be the other way around , if u live in okc and can get them off air then if you live over 150 away and cant , never ever had a problem losing signal , (except heavy rain) .. crazy crazy
     
  3. merchione

    merchione Godfather

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    Yep no HD here ABQ DMA 88030 this sucks I'm at my brother in laws house for Sunday night Football on a 76" HDTV but now in SD wow, he had them for 2 years, what can be done?!?!?!??!
     
  4. harsh

    harsh Beware the Attack Basset

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    This isn't entirely fair to the FCC as the FCC doesn't choose the DMA boundaries.

    IIRC, DIRECTV gets to choose from the last few years worth of DMA boundaries. It isn't like they couldn't have seen this coming.
     
  5. joshjr

    joshjr Hall Of Fame

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    Aug 2, 2008
    NE Oklahoma
    I can nto even begin to understand what you are talking about. Nelison is who defines the DMA markets and DirecTV can do nothing but comply with their ruling.
     
  6. mike_augie

    mike_augie You call I haul..

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    can anybody tell me if this is permanent or not though , is it something that will change in say 6 months or am i just totally screwed and why didn't the people with dishnetwork in the same town get theirs (okc HD)taken away then ,if it is a government thing then ?
     
  7. joshjr

    joshjr Hall Of Fame

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    NE Oklahoma
    I think you just answered you own question right there. It can not be a law or E* would be doing the same thing. There are restrictions on spot beams. I believe they have to cover the majority of a county before they can say locals are available in that area.

    Im going to take a guess and say that they are arranging a new spot beam perhaps that will cover these other areas. I dont know why they wouldnt just say that but thats what I am guessing. I have not read anything about the DMA's changing but then again I seem to recall it being in November of each year that if any changes were to come from Neilson they would come in November. I have attempted to get in touch with Neilson today for my own reasons but if they do contact me back I will be sure to ask if any DMA's changed recently.
     
  8. mike_augie

    mike_augie You call I haul..

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    that would be awesome , I have talked to 6 different people over the last 2 days and no one will tell me what the heck is going on , I just know it sucks , just want some answers so i can make a decisions on what I am going to do .... thanks
     
  9. bamaweather

    bamaweather Icon

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    Jan 18, 2009
    I believe what you're thinking about is...DirecTV doesn't have to adjust to DMA changes but once every few years (instead of each year when they are updated).
     
  10. bamaweather

    bamaweather Icon

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    I believe it has more to do with all of the new markets they are adding. They're having to shuffle things around to make space for those markets. Although, I haven't noticed many significant changes in terms of sat/transponder moves with the existing markets.
     
  11. dettxw

    dettxw MRVing

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    Nov 21, 2007
    Choctaw, OK
    Didn't even know that there was a Magnum, OK. Now I do. Other than no local HD how's life in the small town?
    So no hope of getting OKC channels OTA at >150 miles, especially for UHF. There's not even any repeaters around are there?
    Any inclination to move to the city? There's plenty of houses for sale where I live and you can even use an OTA antenna.
     
  12. bassariscus

    bassariscus New Member

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    Nov 8, 2010
    I am in Leedey / western OK (north of Mangum) and also lost HD locals. Bummer.

    The real pisser is that no one at D* customer service seems to know anything about this. They act like I'm crazy when I tell them I've had HD locals for years, until this weekend... they just say 'HD is not available in your market.' They can't tell you what's changed, when it changed, etc.

    I'm not happy about this loss of service, esp. when I've been shelling out $100/mo. for 8 years. That said, it would be easier to swallow if someone would just tell you the truth and say 'sorry'... i/s they all but called me a liar.

    I forgot how lame it was to only have football in SD.
     
  13. pugluvr

    pugluvr Cool Member

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    Nov 4, 2010
    This is exactly what happened to me. I also don't understand why the people at D* don't know what's going. I get the same line you get "Local HD channels are not available in your zip code." I've been a customer for over 15 years. The last person I talked to sent me to DNS eligibility. They sent in a waiver for me, but said it could take up to 45 days to find out. They said it is only for the HD channels from the east coast. I will still get my local channels in SD. I guess we'll see what happens.

    And yeah, football sucks in SD. I'm thankful for my Sunday ticket.
     
  14. mike_augie

    mike_augie You call I haul..

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    yes sir it does but that we cant find out anything , I called and email the pres. office today to try to find out , if i get anything positive back , i will be sure to pass it on , but when i talked to all the csr sat ,sun and today , they do act like you are stupid and crazy , very very frustrating ... and this no hd locals suck


     
  15. texasbrit

    texasbrit Well-Known Member

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    I don't know why the CSRs don't seem to know what is going on. Read my post (#2) - this explains what is happening. Some people are losing locals because they have been moved into a different DMA. Harsh - DirecTV can't choose which DMA boundaries to use. If a county gets moved into a different DMA, DirecTV has to follow the rules. And you are missing the point about DMAs and the FCC. The DMAs were never designed for the purpose the FCC is using them for, they are market designations for advertising purposes.
    For those people losing HD locals who are at the edge of the spotbeams - this could change if DirecTv changes the spotbeam allocations and coverage but there is no guarantee that it will. And this is nothing to do with the government, it is a purely technical issue. DirecTv has minimum signal levels that define when signals are acceptable. If there are some customers in the zip/county who can't get acceptable signals, then no-one in the zip/county gets HD locals.
     
  16. pbg

    pbg Godfather

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    I'm sure there's a good reason, but it's sort of surprising in this day and age with all the GPS tools and data available that they couldn't be more refined than by zip code. I would think it would be easy to determine an address's latitude, longitude and tell if it was in spot beam coverage. Maybe I'm assuming too much, but I'd imagine DirecTV knows the exact boundaries of the spot beam coverages? I know its not perfect, but it would certainly be more precise than by zip code. I understand it doesn't address the DMA issue you were explaining, but for the folks not affected by the realigned DMA's it would spare at least a few.
     
  17. MikeW

    MikeW Hall Of Fame

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    This must be 100% spot beam issue. If it were about shuffling of DMAs, then SD channels would change as well. Since those affected are still getting the same SD channels that they had when HD was taken off, then it wouldn't make sense that this has anything to do with shifting DMAs.

    My bet is that those on the fringe of the spot beam are losing signal too often creating too many trouble tickets.
     
  18. djrobx

    djrobx Godfather

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    Jan 26, 2009
    Maybe D* is reconfiguring things to maximize their use of the ameliorated D10.
     
  19. texasbrit

    texasbrit Well-Known Member

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    Aug 9, 2006
    There are two groups of people - those who have lost all locals (or whose locals have changed) because they have moved to a different DMA, and those who have lost HD locals because of the spotbeam issue.
    You are 100% correct about the "trouble ticket" situation. And yes, to pbg, it is made worse by the method DirecTV uses to determine whether people should get locals, which is very simplistic. To add to the problem, some people in these rural counties don't have service addresses you can easily locate on a map, or they use a PO box as their service address. What we often find is that there is someone who has good signal strength on the HD spotbeam, but because customers in another part of the zip/county don't have good signals, the HD locals are switched off for everyone. Additionally, the zip/counties at the edge of the DMA are usually sparsely populated so they are large, and so it would be quite common for part of the county to get OK signals and other parts to get poor signals. Although DirecTv has a good general idea of the spotbeam coverage the dropoff at the edges of the beam is difficult to predict.
     
  20. matt

    matt New Member

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    Jan 11, 2010
    You can use a PO Box for a service address?
     

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