HD Locals: Harrisburg, PA

Discussion in 'HD Locals' started by Doug Brott, Aug 27, 2008.

  1. Jul 16, 2009 #61 of 209
    n3ntj

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    I have had no issues with WGAL in a while..back over the winter, WGAL was terrible via D*, but since around March, apparently D* and/or WGAL fixed that issue. I had contacted D* and WGAL numerous times over the 4 or 5 month span to report the problem.

    I've been having to watch either WPMT OTA or WFTX (from Phily) OTA for Fox programming. Has anyone formally reported this issue with WPMT to D* yet? I don't know if posting the issue here is enough, as I don't know if anyone responsibly for HD locals reads this form..

    maybe Doug can shed some light on this?
     
  2. Jul 16, 2009 #62 of 209
    John R. Metzger

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    I reported it to a CSR last evening. She said she would report the problem.
     
  3. Jul 17, 2009 #63 of 209
    n3ntj

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    Thanks. I will send D* an email as well. If only 1 or 2 customers complain, D* assumes it's an equipment problem. The more customers who complain about a channel, the more likely D* may actually look into the problem as something on their end or the station's end.
     
  4. Jul 20, 2009 #64 of 209
    n3ntj

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    I ask that all of you with this same WPMT Fox 43 problem to contact D* either via phone or email.
     
  5. Jul 28, 2009 #65 of 209
    n3ntj

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    WPMT still has repeated pixellation issues from the D* HD feed. Has anyone else called or emailed D* about this? I emailed and was told it was the first time anyone told D*. Not sure if that's true or not. C'mon folks, if you're having the same problem, let D* know so we can get this fixed.
     
  6. Jul 28, 2009 #66 of 209
    John R. Metzger

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    I just reported the problem with Channel 43 again. I told them that I had reported it on July 15th and been told that they would send it through. I also told them that someone else had reported it today and been told that no one else had notified them of the problem.
     
  7. Jul 31, 2009 #67 of 209
    n3ntj

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    Thanks John. Let's keep them on top of this so it gets fixed. It took 3 or 4 months for them to get the WGAL pixelation issue fixed earlier this year.
     
  8. Jul 31, 2009 #68 of 209
    TERRYB2241

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    I just talked to a John in the engineering department of channel 43 and he said there have numerous calls about the signal with DirecTV. They picking up the signal off the air in Harrisburg and sending it to Colorado. He has talked with DirecTV numerous times. He said we need to keep contacting DirecTV to resolve the problem. If you look back on this thread you will see that WGAL is now sending their signal to DirecTV by fiber and the problem has gone away. When I switch to my cheap $15 antenna I have no problem with the signal from 43. I am located in Harrisburg is have my antenna in the attic. It is a omni-directional FM antenna that I am using that cost me $15.
     
  9. Jul 31, 2009 #69 of 209
    n3ntj

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    Do we know for sure that WGAL is sending their signal to D* via fiber? I wasn't aware we knew that for sure. I do know that when WGAL had dual analog/digital feeds, that they were sending their analog feed to D* via fiber and digital feed was OTA pickup. I got that info directly from an engineer at WGAL. We don't know what D* is using for WGAL now, but that may be using fiber since their signal is very clean now.

    I got the engineer from WGAL to contact D* and the issue was soon fixed. Can we possibly get WPMT to contact D*? I would think they'd have more pull than us.

    As for WPMT, we just gotta keep complaining to D* about it. Send them emails, call D*.. whatever we gotta do to get this fixed. It took months to get the WGAL issue fixed.. let's hope it doesn't take this long with WPMT. I agree that the WPMT OTA feed is clean.
     
  10. Aug 7, 2009 #70 of 209
    n3ntj

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    The WPMT pixelation is still alive and well. No fix so far. I've contacted D* several times the past few weeks and all I get is "they are aware of it". At least, they're not still telling me I am the first person to report it..

    Anyone have a contact person for WPMT?
     
  11. Aug 7, 2009 #71 of 209
    raoul5788

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    They have a website with a link to email the chief engineer.
     
  12. Aug 7, 2009 #72 of 209
    TERRYB2241

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    I just talked to DirecTV amd they told me they are aware of the problem and are working on it. She said they have no idea when the problem will be fixed. I guess we just need to keep calling. The more complaints maybe it gets moved up on the priority list.
     
  13. Aug 9, 2009 #73 of 209
    n3ntj

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    Yep, keep calling and emailing D* until this gets fixed. I emailed WPMT and got a response with D* copied to the response. Apparently, quite a few viewers have contacted WPMT.
     
  14. Aug 13, 2009 #74 of 209
    n3ntj

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    Update from WPMT.. they and D* are working on the pixelation issues that have been affecting WPMT for the past month or 2. Hope it gets worked out very soon.
     
  15. Aug 28, 2009 #75 of 209
    jwalker95

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    still having issues with Fox 43? I have picture pixel everyday. I also notice a few voice pixels on HGTV and discovery everyonce in a while

    Does getting new receivers help?

    Thanks
    Jeff
     
  16. Sep 1, 2009 #76 of 209
    n3ntj

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    I still have problems with Fox 43 WPMT via D*.
     
  17. Sep 5, 2009 #77 of 209
    n3ntj

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    I am working with D* and WPMT on the continued issues. D* confirms the problems we are seeing. They are monitoring WPMT's HD signal and are logging the issues. We hope to have the issues worked out soon. Last night, their signal was very clean.

    Please monitor WPMT's HD signal via D* this weekend and report back.
     
  18. Sep 10, 2009 #78 of 209
    n3ntj

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    Anyone see any issues lately with WPMT? I reported a few last night during the news but otherwise is much cleaner than it's been. I think our work is paying off as WPMT and D* is closely monitoring WPMT's OTA feed via D*'s feed and making adjustments.
     
  19. Sep 13, 2009 #79 of 209
    BDP

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    Anyone else having lip-sync issues on Fox 43 today?? It's really bad. Like not even close, on both my receivers, an HD standalone as well as an HD-DVR. If anyone can turn on Fox 43 HD and let me know I'd appreciate it. Maybe just the NFL on Fox feed that's the problem so if you turn it on let me know if it's during the game or after.

    Thanks.
     
  20. Sep 13, 2009 #80 of 209
    pennStateFootball

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    The audio and video on 43 doesn't match for me either. I've talked to two other people who have the same problem, one of them said that it has been that way for a few days. It's starting to become ridiculous. 43 was the best of our 4 HD locals until this summer.

    21 CBS goes SD anytime there is a scrolling msg or warning on the screen. Are you telling me that they can't figure out how to remain HD and tell me there is a storm coming.

    Last year, I don't think one episode of lost was HD for the full episode on 27 ABC, same with Grey's.

    8 NBC goes SD anytime the WGAL 8 logo comes on.

    None of these problems are D* fault but our locals have to be some of the worst. You have no guarantee at all when watching anything that the whole thing will remain in HD or if the voices will match up.

    Am I the only one this bothers?

    Is there any chance that we ever get secondary locals? If we did and they were from a bigger market, at least if the local go SD you can change the channel.

    While I'm ranting, CSN Philly would be nice but that's never happening.
     

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