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HD Waivers

Discussion in 'DIRECTV Programming' started by ronrico51, Jan 4, 2008.

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  1. Jan 4, 2008 #1 of 14
    ronrico51

    ronrico51 AllStar

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    Feb 12, 2007
    I live in an area that doesn't have HD ota or LIL. When I signed up for HD last Feb, I was able to get waivers for NBC, CBS, and ABC HD New York instantly from the csr. He said that Fox would be tougher, and that I would have to appy for the waiver. Eventually that waiver was denied, as was a subsequent application. So, I contacted the TV station today that actually grants or denies the waiver. After several minutes on the phone, the tech at the station said my waiver was now granted.
    My question is this: how long will this take to translate into actually receiving the NY Fox signal? Has anyone else gone through this? The only thing a D* csr could tell me was "up to 45 days". When I told her the waiver was already granted, she had nothing to add. I'm just wondering if it will indeed take that long. It seems like a fairly simple thing to do via the internet.
     
  2. Jan 5, 2008 #2 of 14
    jdspencer

    jdspencer Hall Of Fame

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    Nov 7, 2003
    Did your local station write a letter or send a fax to DirecTV? Just try tuning ch 88 (Fox NY) every now and then. It might just show up. This is what happened to me with my CBS affiliate a few years ago. I pestered the local enough that they relented. So, I called DirecTV and the CSR said that I already had it. Sure enough there it was. Could have saved a phone call. :) About a week later I got the postcard stating that the waiver had been granted.
     
  3. Jan 5, 2008 #3 of 14
    Dirk

    Dirk AllStar

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    Sep 15, 2007
    You must of had a very nice csr to turn them on why you were on the phone. I don't even have a local NBC or CBS and they wouldn't do a damn thing for me.
     
  4. Jan 5, 2008 #4 of 14
    Game Fan

    Game Fan Baseball Is Life

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    Sep 8, 2007
    In November, I applied for a waiver to DirecTV and my local ABC station, at the same time, by email. I took less than two weeks. then, one day, I tuned to channel 86 and there was ABC in HD. About a week later I received the official word, by postcard, from DirecTV that I had been approved.
     
  5. Jan 5, 2008 #5 of 14
    Get-Me

    Get-Me Cool Member

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    Nov 1, 2006
    HI All!!

    Just wondering.

    I have NY and LA CBS,NBC,ABC and FOX in 380+ but everyting i go to the 80's its tellimg me ext 721. Isnt it supposed to be automatic once you have 380's you should also get the 80's?

    Thanks!
     
  6. Jan 5, 2008 #6 of 14
    cts33fan

    cts33fan AllStar

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    Sep 1, 2007
    I have FOX and ABC from NY (NBC and CBS shot me down), and I was told that the HD network feeds were spot beams, and I cannot get them in California. Is this true?
     
  7. Jan 5, 2008 #7 of 14
    shaun-ohio

    shaun-ohio Icon

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    Aug 24, 2002
    zanesville ohio
    the only ones they would give me was cbs and fox from new york, cant get abc or nbc, but i applied for a wavier too and it was denied too, those are they only 2 hd networks i get, and the rest are sd they will give me 6,10,28 from columbus, ohio sd channels, and my local crappy sd whiz in zanesville, and my cw comes from baltimore maryland, now why do i need locals in new york? they sure dont do me any good living in ohio, besides watching the hd shows on them, i get the channel 384 pbs national and 385 another cw channel.
     
  8. Jan 5, 2008 #8 of 14
    Get-Me

    Get-Me Cool Member

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    Nov 1, 2006
    the HD from Cali and NY is not on SPOT BEAM! They lied!
     
  9. Jan 5, 2008 #9 of 14
    AlbertZeroK

    AlbertZeroK Icon

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    Jan 28, 2006
    True, but I don't think you can get both LA and NY HD feeds at the same time, you get one or the other.
     
  10. sharksfan

    sharksfan AllStar

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    Dec 2, 2007

    Which sucks.

    My Grandpa had Primestar back in the day. I remember visiting him in CA and watching the NY NBC feed of Jay Leno at 8:30 local time :D
     
  11. AlbertZeroK

    AlbertZeroK Icon

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    Jan 28, 2006
    I forgot to mention that you can pay like $6 or so a month and get the NY and LA networks in SD (the channels at 380 or so.) Not sure what is required and it's SD, not HD.
     
  12. texasbrit

    texasbrit Well-Known Member

    5,231
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    Aug 9, 2006
    There are two different things - eligibility and waivers. If you put in your address at
    http://directvdnseligibility.decisionmark.com/app/addressform.aspx and it says you are ELIGIBLE, then by calling DirecTV you can get the channels switched on immediately. If it says you are not eligible, but you don't get DirecTV locals and are in the grade A/B reception coverage of a network station, then DirecTV will if requested apply for WAIVERS on your behalf. Most of the time you will not get a waiver. Sometimes if you do not get a waiver, and you believe you can't receive the station's signal OTA with a decent outside antenna, if you call the station directly and discuss it with them they may give you a waiver.
    Eligibility and waivers for HD and SD are separate, so you may get SD locals from DirecTV but still qualify for distant HD networks.

    If you have SD distant locals but are not really entitled to them (i.e. you had them before the rules changed) then you will NOT get HD distant locals unless you qualify.
    If you are eligible for HD distant locals you will only get one set of HD locals, either NY or LA. If you are in the east you will get NYC, in the west you will get LA. Not sure exactly where the dividing line is.

    Most people who upgrade to HD have not lost their "grandfathered" SD distant locals. Some day however I am sure DirecTV will start removing SD locals from those people who are not under the current rules entitled to them.
     
  13. blc

    blc Legend

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    Sep 29, 2007
    The most important thing for the OP to do is get a waiver letter from the station and fax it to Dtv's DNS Dept., or better yet, call and get a "resolution specialist" on the phone and get his or her fax number and fax it to him or her. This is the best solution.

    I went through exactly the same situation recently. I have had all SD DNS except one network. I had Dtv again request a waiver. I was denied. I contacted the station manager directly myself and was told I would be given a waiver. I waited 60 days for Dtv to again request the waiver through Dtv's waiver process. Once the second request was made by Dtv, I began calling to check and see if Dtv would turn on the DNS for this last network. I was told the second request still showed as "pending" and I would have to wait 45 days and it would be turned on. After 45 days (again this is 45 days plus 60 days from the original request) I called in and was told "denied." I found this strange because in the meantime, about a week after the second request was made, I had received a letter directly from the station manager stating my waiver was being granted.

    After being informed by this front line csr that the second request was denied, I then asked to be conected to HD DNS Dept., as they usually know their head from their you know what. Not so this time. The rep. I got on the line (if she really was an HD DNS rep-I have my doubts) informed me that my second request was denied and that because locals are available from Dtv, a waiver request could not even be requested by Dtv. I informed her that this was the ENTIRE purpose of a waiver--that is, that a subscriber is "waived" from only receiving locals if they are available from their satellite provider. She clearly did not understand the diffference between "eligible" and a "waiver." She futher stated that no subscriber should be receiving DNS if locals are available from Dtv in the subscriber's area (DMA).

    I am constantly amazed at how ignorant Dtv representatives are when it comes to DNS and what the FCC allows as well as what the statutes state.

    Listen to Texasbrit, he knows his stuff. Unfortunately, Dtv reps generally do not. I am not sure if Dtv is overly cautious and just says "No" to prevent getting in hot water with the FCC as Dish did, or if they are just not training their reps. I suspect the latter.

    The Dtv reps do not understand the difference between "grandfathered" subscribers and subscribers who have received waivers. The statutes clearly distinguish the two (look up § 339(a)(2) and compare paragraph (A) "Rule for grandfathered subscribers" with paragraph (B) "Rules for other subscribers"). SHVERA did not do away with the waiver process found in the prior statutes, it simply informed the satellite carriers what it takes for a subsriber to qualify as "eligibile" for DNS without waivers. The FCC's own fact sheet on SHVERA states that someone who receives DNS because of waivers may receiver both the DNS and local-in-locals. Waivers are clearly different than "grandfathered status" and "automatic eligibility."

    Another point while on the subject, the FCC and statutes clearly state that if you subscribe to HD DNS before local HD stations are available, you can retain the HD DNS if you also subscribe to the local HD package within 60 after they become available (look up § 339(a)(2)(D)(v)).

    Finally, as to HD DNS East or West, the statute clearly states that HD DNS is allowed from any time zone broadcast simulaneously or later than the subscriber's time zone broadcasts the same programming (look up § 339(a)(2)(D)(iii) and (v)). The subscriber, however, cannot receive a DNS from a time zone broadcast earlier that the show would be broadcast in his local time zone. This means that the statute allows everyone to receive West HD DNS service as LA is clearly later than any of the other time zones. Yet, mountain and pacific time zones can not receive East DNS. Directv has chosen to draw a line down the middle of the country and offer East DNS to eastern and central time zones and West DNS to mountain and pacific time zones. Dtv is not violating the statute by this course of action, but it is certainly being more restrictive than the statute allows.

    Good luck to the OP in his quest for DNS.
     
  14. BWELL316

    BWELL316 Legend

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    Jun 2, 2007
    I had to apply for a Fox waiver last year when I got HD, as my local Fox station does not even offer HD access over the air (but they will 2009, lol). After about a week and half, I got a little anxious, so I called Directv and told them that I got a postcard e-mail saying my waiver was approved. They brought me into whatever department it was that turns on those channels, and bing, channel 88 was on. Before someone gets all uppity on me for the way I did it, I got the post card 3 weeks later saying my waiver was approved. So I just got it 3 weeks faster. Bluffing can't be a bad way to go, sometimes.
     
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