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HDMI Switch ruined my HDMI output?

Discussion in 'DIRECTV Installation/MDU Discussion' started by Bobwhite, Dec 6, 2008.

  1. Bobwhite

    Bobwhite AllStar

    Nov 29, 2006
    Here is what happened does this make sense?

    I tried to setup a linksys media center extender to my directv setup, but the ethernet cables were both defective, so it didn't work. In doing so I ran the hdmi cables through a monoprice hdx-401e hdmi splitter. I was able to see my directv signal without problem, but it kept cutting out, because the hdmi cable was a little bit long. So while adjusting my receiver in the stand, it completely lost signal. Now I can't get any hdmi signal at all, I think it bent the hdmi output on the hr21. I switched out my bedroom receiver to this location and everything worked fine on the bedroom receiver, but this receiver gets a black screen that says "check signal cable". The receiver turns on and I have done all the reboot stuff, but I get no signal at all. Just a black screen.

    Did the hdmi switch toast the hdmi output, or did I just bend it with the long cable. I'm going to check the s video output and see if the receiver still works at all. I think it will.

    I assume all hdmi cables are the same size as far as the plug size. I usually get all mine from monoprice. I'm scared to hookup this switch again if that is the culprit that shorted things out.

    Any advice would be greatly appreciated.
  2. BattleZone

    BattleZone Hall Of Fame

    Nov 13, 2007
    Most likely the long, heavy cable bent it. Lots of folks use the Monoprice switches, but HDMI connectors are NOT very robust, and the connector in the receiver is only surface-soldiered IIRC.
  3. Bobwhite

    Bobwhite AllStar

    Nov 29, 2006
    Thank you so much, you confirmed my fears, I bent it because the cable was to long, and the receiver works fine through the s video, so it least it works, but now I need to buy another one.
  4. Yoda-DBSguy

    Yoda-DBSguy Hall Of Fame

    Nov 4, 2006
    A Galaxy...
    No you don't....

    Remember the HR2x series of receivers are typically leased. Call them up and they will send out a replacement for you at a flat 19.99 shipping charge (and they send a recovery kit with prepaid shipping label to return the broken unit). Depending on who you get on the phone, you may even be able to get them to waive the shipping fee to no charge at all.
  5. Bill Broderick

    Bill Broderick Icon

    Aug 25, 2006
    Long Island
    In order to prevent the same thing from happening to the replacement receiver, you should consider purchasing one of these HDMI Port Savers from Monoprice.

    They are short male/female HDMI cables that are meant to relieve the pressure that is put on HDMI ports when using a heavy stiff HDMI cable to connect to the TV. If the HDMI port in the TV is parallel with the screen, rather than being a vertical port, you might want to consider getting one for the TV end of the connection too.

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