1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Hello. Has anyone been able to receive "FREE HD FOR LIFE" after contract started?

Discussion in 'DIRECTV General Discussion' started by SHOWCASE, Oct 28, 2010.

  1. Soulweeper

    Soulweeper Icon

    1,040
    1
    Jan 9, 2005
    I just called up about an hour ago, and asked if the HD for life was available for existing customers with auto pay. The CSR said it's free HD for 24 months for existing customers, and he told me to enroll in the auto pay and call right back, which I did, and they added it on my account. It shows on my account online, with the first $10 credit already! To me, it's a no brainer. I don't care if they have my credit card on file. It's a $240 savings, no matter how you slice it.

    Oh, the CSR said the HD for "life" is the life of the commitment, so I'm assuming new customers are hetting it for the "life" of the contract as well, but I'm just basing that on what this CSR said.
     
  2. 506PIR

    506PIR Legend

    247
    0
    Sep 21, 2006
    I was able to get 12 months free (that was the max I was offered) and wasn't even asked to sign up for auto bill pay. Guess it pays to be a loyal directv customer
     
  3. Soulweeper

    Soulweeper Icon

    1,040
    1
    Jan 9, 2005
    Yeah, the guy offered me 6 months right off the bat, without even mentioning auto pay, but said if I signed up, I'd get the 24 months, so it must be that extra year you have on me. :lol:
    I just got a friend referral credit a week ago too.:)
     
  4. Noresults

    Noresults Mentor

    38
    0
    Aug 25, 2007
    Where do you get $10.month or 120 Year. I thought I was paying $5.00 month for HD
     
  5. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

    14,043
    94
    Jan 24, 2007
    HD Access is $10/month and HD Extra is $4.99/mo.

    Mike
     
  6. latinkreationz

    latinkreationz Cool Member

    29
    0
    Jun 16, 2010
    Mesa, AZ
    Just wanted to give an update on my situation. I called Qwest because my internet promo ran out this month so I was put on another promo for 24 months. At the same time I ask the rep if she could put me on the HD promo. She tried but couldn't do it. So she transferred me to D* and explained to the rep what I wanted and voila! I'm now getting the HD discount for 24 months. Mind you, I've only been a customer since April 2010. :D
     
  7. mrlopez8

    mrlopez8 Cool Member

    25
    0
    Jan 5, 2009
    D* uses the USPS to ship returns/replacements now. I have the USPS tracking # strip but the trackng # shows: "Tracking Number doesn't exist" when I enter it on the USPS web site.

    If D* says the unit wasn't returned, what do I do?
     
  8. camo

    camo Godfather

    1,168
    97
    Apr 15, 2010
    I agree debit cards are covered just like credit. At least with my credit union. I had a 2,100 charge that was fraud and had my money back the same day.
    I don't even own a credit card and do everything but my mortgage with auto pay.
     
  9. matta2k

    matta2k New Member

    1
    0
    Jan 7, 2012
    (Bumping this old thread...) When you current DirecTV subscribers signed up for the free HD for 24 months with DirecTV, were you put under a renewed contract?

    I swear that when I signed up for the free HD (along with a free HD DVR upgrade) I was told the requirements were auto bill pay and a one year contract. I canceled DirecTV today and they told me I agreed to TWO years (a grand total of FOUR years).

    My recollection: the free HD was for 2 years, but the contract was for 1 year (and I think that had more to do with the DVR upgrade).

    So I'm worried DirecTV is going to charge me early termination fees, although I warned them: If they try it, I will never come back to them again. But maybe I did agree to two years and I'm remembering things wrong. :confused:
     
  10. DogLover

    DogLover Hall Of Fame

    2,510
    0
    Mar 18, 2007
    The customer's agreement (lease addendum) says that there is a two year commitment for leasing a DVR. So, you probably did agree verbally as well to two years. However, you are correct that this is likely because of the DVR upgrade, not the free HD.
     
  11. Alan Gordon

    Alan Gordon Chancellor

    9,094
    100
    Jun 7, 2004
    Dawson, Georgia
    I agreed to a two year contract in order to get HD free for those 24 months.

    ~Alan
     
  12. dpeters11

    dpeters11 Hall Of Fame

    16,345
    503
    May 30, 2007
    Cincinnati
    You shouldn't have gotten a contract for that. They do require a minimum package (Choice), but that's it. Contracts are for leased hardware only.
     
  13. Carl Spock

    Carl Spock Superfly

    4,567
    0
    Sep 3, 2004
    My contract is up. I'm getting ready to go through the unpleasant task of negotiating the goodies I want for resigning. The only one I really want is replacing my unsupported WHDVR system with DECA and SWiM. I get what you mean, dpeters11, but I hadn't thought of insisting they give me another 24 months of free HD access, too. Hummmm.
     
  14. Alan Gordon

    Alan Gordon Chancellor

    9,094
    100
    Jun 7, 2004
    Dawson, Georgia
    Maybe the CSR told me wrong... :confused:


    I was thinking I was still under contract... maybe I'm not.


    ~Alan
     
  15. dpeters11

    dpeters11 Hall Of Fame

    16,345
    503
    May 30, 2007
    Cincinnati
    Well, ok I left out a few requirements. Autopay, and HD receiver are needed. I'd never used it to get stuff I wanted, just signed up for it, and now I got resigned automatically. But then I just entered into a two year without trying to get anything from them in deals.
     
  16. Carl Spock

    Carl Spock Superfly

    4,567
    0
    Sep 3, 2004
    As I am already on the 24 months HD access free program, I'm not worried about the other requirements. I qualify. I'm more concerned what happens in six months when the 24 months expires.
     
  17. dpeters11

    dpeters11 Hall Of Fame

    16,345
    503
    May 30, 2007
    Cincinnati
    Hopefully you'll just get an email like I did.
     
  18. PCampbell

    PCampbell Icon

    1,644
    101
    Nov 18, 2006
    What was in the email? Did they offer to continue free HD
     
  19. dpeters11

    dpeters11 Hall Of Fame

    16,345
    503
    May 30, 2007
    Cincinnati
    It was confirmation of free hd for two years. I had gotten it when it was first offered and did not contact them recently regarding it. The email just came unexpectedly.
     
  20. TBlazer07

    TBlazer07 Grumpy Grampy

    4,828
    7
    Feb 5, 2009
    Last year when all this started they gave me 1 year free HD without autopay and I got it again after that 1 year ran out a number of months ago. Other reported the same back then.
     

Share This Page