HELP!!!! Dish Hopper 10-Sec Rewind Malfunctioning

Discussion in 'Hopper System Support Forum' started by Adrian Ochoa, May 10, 2021.

  1. Adrian Ochoa

    Adrian Ochoa New Member

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    Mar 4, 2021
    Hello, I was wondering if anyone could help me with this issue. When I’m watching a channel and I decide to rewind 10-seconds, the Hopper 3 instead rewinds 20-seconds. However, the DVR jumps back automatically to live tv within a few seconds. I’ve had the Hopper 3 for 5 days now and it’s been doing this for the past 4 days. Does anyone have any advice on how to fix this?
     
  2. P Smith

    P Smith Mr. FixAnything

    26,779
    608
    Jul 25, 2002
    E.Mdtrn Sea
    cold reboot ?
     
  3. scooper

    scooper Hall Of Fame

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    202
    Apr 22, 2002
    Kansas City KS
    If the cold reboot doesn't fix it ( cold reboot = unplug for about 1 minute, then plug back in), call Dish . You may need a replacement. If you want to save your recorded shows, get a 1-2 TB USB drive and move your desired shows to that.
     
  4. Adrian Ochoa

    Adrian Ochoa New Member

    5
    0
    Mar 4, 2021
    As a matter of fact, I think it’s my Joey 3 that’s the problem. I tried to rewind 10-seconds on the Hopper 3 and it worked fine. So I guess is the Joey that causing the problem.
     

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