Help...Need To Update My HD DVRs?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by darita, Sep 14, 2016.

  1. darita

    darita AllStar

    94
    1
    Aug 16, 2006
    OK...what I've got right now is, 3 HR20-700s. Yeah, they're old, but up till now, they've been working, with only a few problems. I've got 2TB hard drives connected to 2 of them, as we do a lot of recording. Well, recently, our main machine has been going unresponsive or extremely slowly responding...I mean 5 or 10 minutes per command. When I unplug, it seems to resolve for an unpredictable number of hours.
    Anyhow, I've been paying the "insurance" on these for years, so I thought I should take advantage of that, however it's been so long, I have no idea what units are good or bad. Also, I want to be able to add on my hard drives for more space, if possible. What is your recommendation. I do have 3 HD sets on those DVRs and my system is running off of SWMs, to work with our prewired-for-cable house. Thanks for the help!
     
  2. trh

    trh This Space for Sale

    7,466
    746
    Nov 2, 2007
    NE FL
    Call and find out. You don't have to buy when you call. Post back here with what they offer.

    You do know you're going to lose all the recordings on your external drives if you replace the host DVR?
     
  3. darita

    darita AllStar

    94
    1
    Aug 16, 2006
    Yeah, no problem about losing recordings. I just know that there are options and I want to know what machine is the preferred machine now. When I got the HR20-700s, they were machine of choice. Now, with Whole House DVR, Tivo, etc....too many choices.
     
  4. trh

    trh This Space for Sale

    7,466
    746
    Nov 2, 2007
    NE FL
    (psst... DIRECTV Tivo is not a machine of choice.....)
     
  5. peds48

    peds48 Genius.

    20,073
    1,075
    Jan 10, 2008
    NY
    Your best option would be to replace the worse HR20 with a Genie. Then I would ask kindly to the tech if he could service swap the other two HR20s with HR24s. I, under no circumstance would replace any HDDVR with a dumb mini


    Sent from my iPad Pro using Tapatalk
     
    1 person likes this.
  6. b52pooh

    b52pooh Cool Member

    364
    28
    Mar 10, 2011
    Southern Oregon
    Are you using the off-air capability of the HR20 machines? You will lose that by changing all receivers. If you are using it, I would recommend keeping one HR20 and use it strictly for off-air rchannels and recordings, then the recordings can be watched from the other machines, albeit, one at a time.
     
  7. darita

    darita AllStar

    94
    1
    Aug 16, 2006
    Ok, cool. So the HR24 is a good replacement for the HR20-700. Are you saying, when the tech comes out to do the swap, ask him/her if they can swap out the others?
     
  8. peds48

    peds48 Genius.

    20,073
    1,075
    Jan 10, 2008
    NY
    Sure, is not a guarantee, but at least you asked and tried.


    Sent from my iPad Pro using Tapatalk
     
  9. carl6

    carl6 Moderator Staff Member DBSTalk Club

    12,858
    1,123
    Nov 15, 2005
    Seattle, WA
    Step one is to replace your worst HR20 with a Genie (HR44). When the installer comes to do that, ask if he can replace the other two HR20s with HR24s.

    Your existing external drives will work with any/all of these, but the Genie has a 1TB drive to start with (and 5 tuners), so you may or may not want to put an external on it.

    When you call, they will offer you a Genie and 3 mini clients to replace all of your existing stuff. Say no to that, only ask for the Genie to replace the one HR20. Don't even mention the HR24s to them on the phone. But do make sure they understand you will have a Genie AND two DVRs (i.e., 9 tuners total), which will require a change of LNB (so it gets put on the work order and the installer knows he'll need to do that).

    When the installer shows up to do the Genie, you need to (1) make sure it is an HR44 (not an HR34), and (2) ask him politely about changing out the HR20s for HR24s. Perhaps tip him if he makes you happy.
     
  10. WestDC

    WestDC Well-Known Member DBSTalk Club

    3,947
    567
    Feb 9, 2008
    On the HR20 that is giving you problems Try doing a Menu-Search- type -CLEARMYBOX -then do a Search all the receiver will reboot and see if it cure anything.

    AS suggested Change out the Hr20 to a Genie and Swap out the other 2 HR20's With Hr24's DO NOT GET A MINI
     
  11. darita

    darita AllStar

    94
    1
    Aug 16, 2006
    Great info and very specific. I need that! Thanks! Also, will I still be using the SWMs?
     
  12. trh

    trh This Space for Sale

    7,466
    746
    Nov 2, 2007
    NE FL
    Genie only works with SWM. So yes, 1 coax to all your devices (unless you ignore the recommendations above and get a wireless mini).
     
  13. Drucifer

    Drucifer Well-Known Member

    9,492
    248
    Feb 12, 2009
    NY Hudson...
    You would probably get a HR24 now for your defective HR20. So do that first.

    Once that is done you will still be qualified for a Genie upgrade. Why do it this why? Because it is easier to get the tech to replace one HR20 then two when he comes around to install the Genie & LNB.
     
  14. darita

    darita AllStar

    94
    1
    Aug 16, 2006
    Good point. Thanks for the advice. Love this site. I've always gotten good advice here.
     
  15. inkahauts

    inkahauts Well-Known Member

    25,227
    1,632
    Nov 13, 2006
    Personally...

    Today your have... 4.320 tb of space... Six tuners... 150 series links... Super slow system.

    Do y use your over the air antennas on these at all?

    I'd probably look at going to...

    Genie, mini, HR20 (or HR24 if you can get them to swap it)

    That would give you... 4 tb of space (although I personally would take this time to upgrade your external drives too, and throw a 4tb drive in the genie moving you to 6 tb total space.) ... Seven tuners... 150 series links... Much faster genie, faster mini, and either fast hr24 or still slow hr20, but at least leave that on the least used tv.

    No reason to not use one mini if your issue is volume and not a million things on at one time and make your life easier with less series managers to deal with.

    And if you get that HR20 swapped first then I'd bet you'd defiantly. Be able to get the other two swapped for a genie and a mini for free.
     
  16. alnielsen

    alnielsen Godfather

    748
    24
    Dec 31, 2006
    ...- .....
    HR20's are not slow. They are just old and possibly prone to braking down. I'm about to re-activate mine.
     
  17. inkahauts

    inkahauts Well-Known Member

    25,227
    1,632
    Nov 13, 2006
    I've had HR20. They are slow and run hotter and use significantly more power than newer models. However the HR20 is faster than the HR21-23 for me. But they where still slow. HR24 and clients are much faster not to mention an hr44 and newer.
     
  18. darita

    darita AllStar

    94
    1
    Aug 16, 2006
    Well, made the call and here's what they're doing...theyre sending me 3 HR24s or better, she wasn't sure what they presently had, to replace the broken ones. She did say, they'd at least be the HR24. She said, this way there's no change in our bill or commitment, since we have a good rate with special deals. In a few months, they're releasing the new service online, so that will be open to me if I choose. If I went with a new service and commitment, then I could get a Genie or what ever I want, but my rate would go up as well.
    This is good for now, then at least I'll be able to watch TV again.
     
    1 person likes this.
  19. peds48

    peds48 Genius.

    20,073
    1,075
    Jan 10, 2008
    NY
    and available to any one else who decides to subscribe.. Lol.


    Sent from my iPhone using Tapatalk
     
  20. MikeR7

    MikeR7 Icon

    965
    4
    Jun 17, 2006
    Hi all, it's been ages since I have posted here, mainly because I am super happy with my set up. But its getting old. I keep getting e-mails about upgrading to Genie. So today I broke down and called in to see what they would offer. Greg was super happy to order me two Genies, one wired, one wireless on two different orders, with keeping two of my HD-DVR's he said I could still have 14 tuners, which is what I need. So he gives me 3 mos free of HD extra as a throw in, schedules the installation for next Thursday. He transfers me to order verification, a woman with a foreign accent who I barely can understand. She says, I can only have 1 Genie, do I have two houses? NO, Greg said I could have two. She says, you can only have one. I say, ok cancel the orders. Well, I guess I did get the 3 mos of HD extra free. What is the best way to get at least 14 tuners on an upgrade?
     

Share This Page

spam firewall

Advertisements