Help...Need To Update My HD DVRs?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by darita, Sep 14, 2016.

  1. trh

    trh This Space for Sale

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    1 Genie plus 5 DVRs.
     
  2. Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    Two orders for one home? Well, that's a red flag.
     
  3. MikeR7

    MikeR7 Icon

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    I suppose, but will they ever let a person have more than 1 genie in a household? And why wouldn't they let people have them if that's what they need and want?
     
  4. trh

    trh This Space for Sale

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    It appears you can't order anything other than Genies and minis online, so you'll need to call and talk to them. New customers can, according to the web site, get a Genie and 3 (or 4) minis for free. Price for non-Genie DVRs has been $199 and $99 for an HD receiver (H25).

    So I think if you're willing to pay, you can get that. But I suspect it won't be an easy phone call.

    And you could also order equipment for a third-party retailer.
     
  5. peds48

    peds48 Genius.

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    Will they ever? Only DIRECTV (AT&T) knows that for sure. And they why? There are issues with billing and clients that have not yet been resolved, nor does it looks like DIRECTV is working on it.


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  6. peds48

    peds48 Genius.

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    BTW, there is no such thing as wireless Genie, there is a wireless client however. So, perhaps Greg as misinformed.


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  7. Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    With many testers having multi-Genies setups, there is nothing electronically preventing it.
     
  8. inkahauts

    inkahauts Well-Known Member

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    Yes there is... And it's been mentioned many times before.
     
  9. inkahauts

    inkahauts Well-Known Member

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    Actually something that a csr once told me would say the billing issues aren't an issue, they evidently could be entering in MAC addresss for clients in an account.. So billing would not be an issue with multiple genies. It's the other stuff I believe..
     
  10. peds48

    peds48 Genius.

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    So you are tired of bashing CSRs all the time but this just one time they are correct.... you are funny. Having had multiple Genies myself I can tell you there are zero issues with multiple genies, however I could of had 6 clients for the price of 2.

    You can register a client with a MAC address or SN, the problem is that clients slots are per genie not per account. So when you activate a client you tell the genie to allow one client, get another genie and that second genie gets the same info. So now you have 2 clients for the price of 1


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  11. inkahauts

    inkahauts Well-Known Member

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    I don't bash csrs like a lot of people do. I simply say call back and find another in general...

    The csr I talked to wasn't a normal csr. But you confirmed what I said that the account and the genies can save MAC addresss. That's all that's needed. It does not matter if the MAC address would be regesriered to two or more genies. The key is that currently the genies don't limit the clients to ones the account say is allowed. All they need to do is make it so that the genies only allow clients to connect if they are registered in the actual account and done.

    And there's issues with multiple genies and clients. And you know that.
     
  12. peds48

    peds48 Genius.

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    is not as easy as you make seem to be. My "contacts' at DIRECTV have said this ad naseum. It has to do with the way the Genie has to handle the clients. As of right now there is no other way, unless a huge system upgrade in done on their end. The benefits of that does not justify the expense. I will say no more. You keep touting your other myth about multiple Genies where one does not exists.


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  13. inkahauts

    inkahauts Well-Known Member

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    I am not touting myths. There are issues in having multiple genies and clients and it's not just billing holding them back.

    I'm sure it's more than a simple switch for billing but I dont believe it's a massive undertaking like cig is either. But if they can already collect the MAC address on their end... they clearly figured they might do it someday.
     
  14. Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    Or they can do a KISS approach and come up with a slightly revised SW for clientless Genies.
     
  15. peds48

    peds48 Genius.

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    is a lot easier to fix the clients to be attached to one Genie, then to tell the Genie how many clients to allow. Heck you can put a BSF right now and that would take care of MOST problems, but telling two Genies to only allow 2 clients when you have two Genies is major undertaking.


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  16. inkahauts

    inkahauts Well-Known Member

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    You are looking at it from the wrong direction. It's not having the two genies check with each other to see how many are authorized etc.

    Each genie can attach up to 8 clients. The system is set up to limit this to however many clients are being paid for. All that is missing is them changing that to limiting it to clients with a MAC address that is authorized. That's it. And we know genies track all the MAC address and such already and we know the system at DirecTV can capture and store the MAC addresses for clients. That's already there. So... not a big jump there.

    And a bsf would be terrible since it would stop the ability to use Whole Home Service between the genies.
     
  17. Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    Lets us cut out the two Genie talk and just discuss reworking the HR2x with a bigger HDD, the fastest CPU, and 5 to 8 tuners.
     
  18. peds48

    peds48 Genius.

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    you seem to want to know more then the folks that actually design the product. Is not that easy, this is not coming from me or a CSR, I would leave it at that.


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  19. tylorert

    tylorert Active Member

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    As an idea, My home setup is 1 Genie, 2 Minis, 1 HR24-400, 1 HR-700 NON DVR, Works Perfect no complaints. Got it all installed 3 months ago. The 24 was slow at firs, but a little updating and it was fast!
     
  20. inkahauts

    inkahauts Well-Known Member

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    That's called a genie.
     

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