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Help! No signal on Super Bowl Sunday!

Discussion in 'DIRECTV Installation/MDU Discussion' started by jake14mw, Feb 6, 2011.

  1. Feb 6, 2011 #1 of 27
    jake14mw

    jake14mw AllStar

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    I'm having the ultimate nightmare right now. I have people coming over in 5 hours, and I have no satellite signal on my HD channels. SD is mostly OK. I'm hoping someone here can help me in quickly troubleshooting. I have been having some minor breakups with national SD channels also lately. I did have to get snow and ice off the dish recently. Do you think it's most likely I moved the dish? I hope I didn't damage an LNB. I went to the signal strength meter, and here are the results:

    101: 71
    110: 82
    119: 89
    99: 34
    103: 0

    What do these results point to? I was thinking if I killed the alignment that my 110 and 119 results wouldn't be so high? Any troubleshooting suggestions you could provide this desperate person would be helpful. Getting to the dish is a challenge. It is on a pole 100 feet from the house, and the issue is I have literally 3 feet of ice encrusted snow on the ground. I want to have my act together before I go out there. Thank you very much.
     
  2. Feb 6, 2011 #2 of 27
    hilmar2k

    hilmar2k Hall Of Fame

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    Looks like you knocked it out of alignment when you de-iced it.
     
  3. Feb 6, 2011 #3 of 27
    NR4P

    NR4P Dad

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    Your HD channels come from the 99 and 103 Sats.
    Don't worry about the 99(s) and 103(s) SATS for now.
    Most of those readings will be low.

    But you need to get the 99(C) and 103(ca) and 103(cb) signals 70 or above. Then the (s) SATS will fall into place.

    How do the c and ca/cb 99 and 103 sats look?
     
  4. Feb 6, 2011 #4 of 27
    kikkenit2

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    HD is in 99 and 103. That looks bad.
     
  5. Feb 6, 2011 #5 of 27
    hilmar2k

    hilmar2k Hall Of Fame

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    For the Super Bowl, all you need is the sat from which you receive your locals.
     
  6. Feb 6, 2011 #6 of 27
    tkrandall

    tkrandall Hall Of Fame

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    I also suspect alignment. Is your dish easily accessible? You need to try and get 101 signals well above 90. You will have a better chance of pulling in the 99 and 103 if you do.
     
  7. Feb 6, 2011 #7 of 27
    fluffybear

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    The KA band is so sensitive that just the slightest little movement can send it out of alignment. let's first start with this, Is there any ice or snow on the dish, LNB's or Arm? I know you mentioned you cleared it recently but never hurts to check again.
     
  8. Feb 6, 2011 #8 of 27
    jake14mw

    jake14mw AllStar

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    Thanks for the quick help everyone. As some mentioned, my only concern right now it getting reception on my local FOX, which is WTIC 61. What satellite is that on? Is the easiest method for doing this to put the signal strength meter on that satellite, and go out there with a cell phone and just move it around trying to increase the number?
     
  9. Feb 6, 2011 #9 of 27
    jake14mw

    jake14mw AllStar

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    Fluffybear, to answer your question, there is no more snow/ice on the dish, it's clear. It's also sunny out today.
     
  10. HoTat2

    HoTat2 Hall Of Fame

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    According to the transponder maps, WTIC (Fox HD outlet) is on your 103s transponder 17.

    Good luck, hope you get it straightened out in time for the SB...
     
  11. fluffybear

    fluffybear Hall Of Fame DBSTalk Club

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    Peachtree...
    Easiest thing is would be to go outside and be on a cell phone with someone who can read the meter and read you numbers. I would make a mark on the dish & pole of where the dish sits right now just in case you need to put things back (as you are not 100% sure where the issue is) then start moving the dish towards the south-west ever so slightly.
     
  12. joe diamond

    joe diamond Hall Of Fame

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    This will do it +

    From the looks of your signals you want to move the dish about one degree west WEST = right from the back of the dish. Do not touch the elevation or tilt.

    Find a 1/2" open end wrench.

    Just loosen the three side bolts ( after making a mark on the mast at the dish head) and make a slight move pushing with your left hand and pulling with your right. EZ! You will make a very small move...then check..by cell phone if possible.

    Set your signal meter to the 103 satellite. Get those numbers into the 90s and you will be good.

    This will possibly get your signal up for the game.

    Only work one parameter at a time..but the compass line (east / west) is usually the one that gets bumped. After locking down the "left right" bolts on the side of the mast you could begin to tune with the dither adjustments...try the azimuth adjustment first.

    Joe
     
  13. NR4P

    NR4P Dad

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    If you don't get the dish back in shape, here's an alternative.

    If your TV was manufactured since 2007, you probably have an ANTENNA INPUT. Or if your DVR is an HR20, its on the back of that box.

    Go out to your local TV store and find some old fashioned rabbit ears. Ask a friend, they may have some. Dont blow $75 on any special HDTV antenna.

    Connect it to your antenna input on your TV and SCAN for channels.
    You may find TV 61 comes in crystal clear.
    I looked on the web, its up at 1500 feet.

    Or once your antenna is hooked up, enter channel 31.1 or 31-1, 31.2 or 31.3 or 31.4 on your TV remote (not directv remote) and you may see it. Tha's the FCC channel its on and your TV will convert it to 61.

    Good Luck
     
  14. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Another possible work around - If you have your local cable company for internet AND your TV has a QAM tuner, plug in your cable if you can and scan for channels...Locals are typically unencrypted.
     
  15. jake14mw

    jake14mw AllStar

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    No luck yet. For the signal level, which 103 should I have the receiver on 103 (c), (ca), or (cb)?
     
  16. Davenlr

    Davenlr Geek til I die

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    Its easier to peak 101 first, then fine tune 103 CA or 103 CB.. Just dont try to peak on the (S) ones.
    Also, if you have a signal now, I would not move the dish on the pole. I would make sure its locked down to the pole tight, and use the fine tuning adjustment knobs on the mount to peak it. Just make sure you loosen the mounts lock down nuts first, so you dont strip the adjusting bolt.
     
  17. jake14mw

    jake14mw AllStar

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    Again, I really appreciate everyone's help. I'm starting to get worried though. I could not get any signal at all on 103. I did peak the other signals as follows below, the first number is the before number, the second is the after peaking number.

    101: 71 80
    110: 82 85
    119; 89 91
    99: 34 53
    103: Not Aquired

    What do you guys think? When I was trying to get the 103 signal, I was rotating the dish on the mast slightly while on the phone asking if anything was happening. Then I had my son and daughter on the phone at different TVs, and while peaking it on one TV, no signal was ever aquired on 103 on the other. Based on what I have here, do you think its possible I damaged the LNB while removing ice? I didn't hit it that hard. Is the lnb different for the 103 that the 101? I was assuming they were the same one.
     
  18. Davenlr

    Davenlr Geek til I die

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    You wont get a signal on 103 until 101 is over 90 (generally).
    Lock the dish on the mast where it is now, and use the fine tuning knobs.
    First, use the elevation knob. Peak 101.
    Second, use the azimuth knob. Peak 101.
    Repeat the two above. Once you get 101 over 90, THEN try checking 103.
     
  19. jake14mw

    jake14mw AllStar

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    Thanks very much for your help, I'll go try that now.
     
  20. Davenlr

    Davenlr Geek til I die

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    Dont forget to loosen the nuts opposite the fine tuning screw knob and bottom of sliding plate, or it wont move and could damage the adjusters. Depending on mount, there could be several of them. Think there is one for elevation, and three for Azimuth.
     

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