Hey guys... hoping someone can help me out. I've searched, i've done everything i've found, i've even called in to customer service... nothing is working. I just got whole home installed on June 26th, and ended up with an HR24-100 (sucks that i didn't get hr34... anyway). The receiver was having issues and they ended up sending me a replacement HR24-500. Everything was working perfectly as far as whole home is concerned, and my other HD Dvrs (HR21 and HR22) and HD25 receivers could all see each other and the HR24 just fine. I've got the new receiver in and have it hooked up, and cannot get the internet connected to save my life. I've done it all... reset, red button reset, unplugged, ran satellite setup again... nothing is working. It just says coax not connected no matter what i do. The other receivers are all still seeing each other and are working fine. From what i've read, maybe the DECA is not resetting itself on the new HR24-500? Do you guys have any other ideas on what i could try? I have everything connected just as it was before, which matches all of the pics/illustrations on this site. No ethernet cable is connected to this receiver, and the coax coming from the CCK is connected to sat 1.