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help with account

Discussion in 'DIRECTV Programming' started by Nabisco, Aug 29, 2012.

  1. Nabisco

    Nabisco Godfather

    335
    0
    May 18, 2007
    Now im going off what i remember, i have a cust and is really old so i try to help him, we r Mpeg 4 and he currently has a hdvr. he wants to lower the bill but when i called dtv they would now let him down grade to a just hd ird, also they r charging him for hd because he has a hdvr and by having a hd i sure he wont have to pay for hd, Mpeg 4 but i called a few times and they said after his 1 year they could maybe do something. what can we do, will they make him sign a new agreement on downgrading to a hd or what?
     
  2. maartena

    maartena Hall Of Fame

    2,828
    9
    Nov 1, 2010
    Your writing style is very hard to read. Please use full words in stead of using "r" for "are".

    As for the question.... this is probably the wrong forum. In any case, he can save some money on HD by going to auto-bill pay. He can also call DirecTV (or you can call DirecTV for him in his presence) to see what they can do to cut down on the cost.
     
  3. inkahauts

    inkahauts Well-Known Member

    22,661
    1,103
    Nov 13, 2006
    They wont get rid of the dvr fee without switching him to a hd only receiver. They wont get rid of the hd fee without him signing up for auto pay.
     
  4. wahooq

    wahooq New Member

    931
    1
    Oct 19, 2011
    Tulsa, OK
    if its an mpeg4 market then he shouldnt be charged for hd access
     
  5. inkahauts

    inkahauts Well-Known Member

    22,661
    1,103
    Nov 13, 2006
    He also wouldn't get Hi Definition channels though without the Hi Definition access fee.
     
  6. Shades228

    Shades228 DaBears

    6,081
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    Mar 18, 2008
    Could have whole home.
     

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