I am looking for some help we have had dish for a few years now and ever since we have had this its been the same or worse. My problem is with the international channels they some times don't work at all and quite often the guides are messed up for those channels. Also a month back they added 3 new channels and those 3 new channels are not that great in Picture Quality. I have called dish every time are broken and it takes for ever to get fixed or they don't. I am at my wits end on this. I have a hopper and Joey system so I have current dish boxes. I am also getting good signal too. Who do I need to talk to to fix this so that it works more often. The Package I am talking about is the south Asian channels The Telugu Package. If these channels don't get more reliable I am thinking about cutting this package and switch to a iptv service for the same channels.