1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

HMC30 Now in Beta test?

Discussion in 'DIRECTV General Discussion' started by PaceHD, Jul 10, 2010.

Thread Status:
Not open for further replies.
  1. Nov 2, 2010 #241 of 533
    CuriousMark

    CuriousMark Icon

    505
    0
    May 21, 2008
    well, that picture does look a little taller than my H24, but other than the aspect ratio, it is identical. it looks like they did scrunch it in sideways and make it appear to be as tall as the HR24, which it is not. The logo and LED placements are the same though.
     
  2. Nov 2, 2010 #242 of 533
    Steve

    Steve Well-Known Member

    23,054
    152
    Aug 22, 2006
    Lower...
    Since a DECA adapter is known to be 5" long, that would make the box in that picture 12" long, based on relative measurements on my computer screen (screen DECA measures 3.5 and box measures 8.5).
     
  3. Nov 2, 2010 #243 of 533
    hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    If they were straight on in front of each other...true...

    The photo was taken at an angle, and the DECA was tilted as well...

    The size was an estimate...nobody got a ruler out. If you want to get that picky...its more like 10.5" long. :D
     
  4. Nov 2, 2010 #244 of 533
    Steve

    Steve Well-Known Member

    23,054
    152
    Aug 22, 2006
    Lower...
    I did.

    Not being picky. Just doing my part to suppress the spread of potential misinformation on this site, as always.

    Thanks, but I'll stand by my calculation of 12".
     
  5. Nov 2, 2010 #245 of 533
    Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

    14,040
    94
    Jan 24, 2007
    You can closely scale from the picture as long as you have a known reference. I actually have to do this ever so often when we get pictures of issues from the fleet. :D

    I found if I blow it up and adjust the picture so you can better see the edges; then pseudo-adjust for the skew between the planes of the DECA and receiver...Steve’s correct-ish. I get ≈12¾-ish. I then assumed the radius on the corners was half an inch so I could use the easy to measure front plate I about the same amount.

    I know this is pretty much meaningless to the discussion but I gotta agree with Steve....at least I'm pretty sure it's not 10" (two DECAs). :D

    Mike
     
  6. Nov 2, 2010 #246 of 533
    hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    I measured with my hand at the time (not exact)..its less than a foot as an FYI.

    Point is...its small and has a small footprint.
     
  7. Nov 2, 2010 #247 of 533
    Steve

    Steve Well-Known Member

    23,054
    152
    Aug 22, 2006
    Lower...
    Equally meaningless, but reminds me of a story about a guy I used to work with. For mature audiences only:

    One day it's snowing, and he gets a call from his wife. "You have to come home right away!" she says. "There's a foot of snow in the driveway. I won't be able to get the car out of the garage to pick the kids up from school unless you shovel!"

    He races home, only to find about 6" of snow. "Who the heck taught you how to measure?", he asks.

    "You did." Holding her thumb and forefinger apart, she asked: "Didn't you tell me this was 9 inches?"

    :backtotop
     
  8. Nov 2, 2010 #248 of 533
    hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    YRMV

    Your ruler may vary... !rolling

    By the way...it was quite light in weight....

    If I see it again in January...I'll make sure and take my micrometer.
     
  9. Nov 2, 2010 #249 of 533
    Rich

    Rich DBSTalk Club DBSTalk Club

    27,202
    550
    Feb 22, 2007
    Piscataway, NJ
    Rather amazing what they come up with, isn't it? And when they come up with it. Very puzzling. And, oddly, it seems normal.

    Rich
     
  10. Nov 2, 2010 #250 of 533
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

    14,602
    372
    Sep 5, 2006
    Allen, TX
    Man...it's a good thing this is a family site. You left yourself open to a lot of comments. :lol:;):p
     
  11. Nov 2, 2010 #251 of 533
    hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    Its not a "new standard"...its an alternative for some...

    I suspect that they might even offer some form of "trade-in" or something like that for those who want to change.

    Several folks here have already expressed no interest whatsoever in the HMC30. Others are intrigued. Perfectly normal - they are not the same, nor intended to be the same.
     
  12. Nov 2, 2010 #252 of 533
    hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    Risky business...this HD stuff.... !rolling
     
  13. Nov 2, 2010 #253 of 533
    Rich

    Rich DBSTalk Club DBSTalk Club

    27,202
    550
    Feb 22, 2007
    Piscataway, NJ
    And you think that will stop them from not training anyone properly on it, and just dumping it on an unsuspecting public? To ignore history is foolish and ends up in confusion on both sides.

    Rich
     
  14. Nov 2, 2010 #254 of 533
    hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    No one knows (yet) about the training plans...but...it will be an easier install than a SWiM/DECA setup...so the learning curve should be shorter.

    Customer confusion? That will be dependent on the marketing and documentation for this offering - yes - hopefully lessons learned come into play.
     
  15. Nov 2, 2010 #255 of 533
    Rich

    Rich DBSTalk Club DBSTalk Club

    27,202
    550
    Feb 22, 2007
    Piscataway, NJ
    I never suggested that. What I said was that I assumed a level of intelligence and a level of affluence in the members of the forum. One has nothing to do with the other. I wasn't dumber when I was poor and I'm still the same person, just a tad more comfy.

    One of the most annoying things that happens on forums is someone twisting another's words to fit what they think rather than what the person who wrote something actually meant. If you didn't understand what I was saying, why didn't you just ask for an explanation? If you don't, or can't, understand what you've read, it's really quite simple and polite to ask for a clarification rather than attacking someone. You can spend quite a bit of time searching on this forum and I don't think you'll find one post that accuses me of "twisting words".

    Rich
     
  16. Nov 2, 2010 #256 of 533
    RAD

    RAD Well-Known Member

    16,473
    133
    Aug 5, 2002
    Dripping...
    Training who? Was the Whole Home/MRV rollout clean, hell no. Way too many problems with tech's not clear on how it was all supposed to work and CSR's not knowing how to get it ordered properly. Issues that we saw posted here from the pilot city rollout wasn't fixed before the national.

    That said I know DirecTV TRIED to get the install tech's trained on how it works. There was video training, available in their office, via the web and back then there were showings on the private channels that DirecTV employees can get access to. There was also documentation provided and folks were supposed to get tested and certified on this before doing installs. We know that while this was the plan all the techs didn't get this training, or if they did they just didn't get it.

    Hopefully DirecTV will learn from the WHDVR rollout and figure out how to get folks really trained when it's time for the HMC30 to go public.

    Just my two cents.
     
  17. Nov 2, 2010 #257 of 533
    hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    I'm both dumber and poorer in many ways than years ago. :lol:

    P.S....no +1's needed. It's already a concession. :D
     
  18. Nov 2, 2010 #258 of 533
    Rich

    Rich DBSTalk Club DBSTalk Club

    27,202
    550
    Feb 22, 2007
    Piscataway, NJ
    Training who? Training the CSRs to deal with customers correctly rather than getting a different answer from every CSR you talk to. Happened with the 20-700s and the MRV rollout. Training the installers and techs (if you can find one) to deal with the various equipment.

    And they did a poor job of training the installers for MRV. That should have been D*'s responsibility. Without the detailed drawings I had received, my MRV would have never been hooked up. The tech (I actually got one) had no idea if the system was gonna work. His last words to me were, "Tell that guy out in California (VOS) I said thanks, we couldn't have done it without him."

    I was a corporate certified trainer and I talked to several installers about the training they got and they didn't get much at all. From the 20-700s to the MRV systems, the same thing has happened. Poor training.

    Rich
     
  19. Nov 2, 2010 #259 of 533
    RAD

    RAD Well-Known Member

    16,473
    133
    Aug 5, 2002
    Dripping...
    I think it's the old you can lead a horse to water but can't make him drink issue. I've seen the training videos and the documents that DirecTV made available and IMHO they were very clear as to how connect DECA hardware, from the SWiMLNB/SWiM switch to the DECA broadband connection to the customers router. I think where it might have fallen apart was how to make sure that techs that were assigned to WHDVR installs had actually seen the training and passed the certification test. I know then first install attempt I had was the tech knew nothing about it and the supervisor I talked to was telling me that you could use two SWiM8's for a 12 tuner setup, if either had seen the training they wouldn't have even tried to go there. A guess the question is how are techs dispatched based on their training level? Is there an automated process or is some guy sitting at a desk supposed to know who can do what?
     
  20. Nov 2, 2010 #260 of 533
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    "Good training" has a hands on aspect.
    While the training video may have been "very clear" to you, how clear is it to someone that doesn't know how all of this works?
    This is sort of the problem with all training material, as it's written by those that already understand much more than what is trying to be taught.
    I tend to think you need to first teach how something works and then show how to connect it up. Then have them do it themselves and this is where they find what aspect(s) they haven't understood.
    Someone familiar can easily be "brought up to speed" with a video, but someone that doesn't know the basics [of say SWiM] isn't going to be able to grasp all the aspects of a new system. IMO
     
Thread Status:
Not open for further replies.

Share This Page