Hopper 3 Guide Issue?

Discussion in 'General DISH™ Discussion' started by vbush, Oct 12, 2021 at 4:30 PM.

  1. vbush

    vbush AllStar

    81
    2
    Aug 21, 2006
    Texas...
    Just switched to Dish and got the Hopper 3. I have set a favorites list to include virtually all channels other than shopping. The issue I am having is the Guide on multiple occasions has showed on 8 channels and you can’t navigate to other. I have had to go select all subscribed to get the guide resorted and the reselect the favorite list to get it to return to normal. Has anyone had this happen and if so how did you fix it?

    thanks in advance
     
  2. dennispap

    dennispap Icon

    856
    27
    Feb 1, 2007
    Haven't had that issue, but how long have you had Dish? It usually takes about a week for everything to settle in.
     
  3. Jim5506

    Jim5506 Hall Of Fame

    3,935
    88
    Jun 7, 2004
    I occasionally have that same issue both with my H3 and my J3. I do the same procedure you do to restore utility to the guide. I have reported this to Dish but no solution has come forth. Possible the population with this problem is too small for them to bother with.
     
  4. P Smith

    P Smith Mr. FixAnything

    27,032
    643
    Jul 25, 2002
    E.Mdtrn Sea
    Really?!

    EEPG (14 days EPG) spooling a couple times per DAY !
     
  5. Jim5506

    Jim5506 Hall Of Fame

    3,935
    88
    Jun 7, 2004
    My Hopper has been doing this for over a year, at first I would reboot it to get the full guide back but a tech who came to look at the problem showed me how to open the guide, press options, then select all unsubscribed options all subscribed and the guide was back. IO don't think anyone at Dish is even researching this problem.
     
  6. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

    52,769
    2,832
    Apr 17, 2003
    Michiana
    Yep. I would say less than a week, but DISH's receivers do seem to work better after a few days than they do on day one.

    Constantly streaming. The "file" changes every few hours but if one forces an EPG download it starts and completes within a few minutes.
     
  7. P Smith

    P Smith Mr. FixAnything

    27,032
    643
    Jul 25, 2002
    E.Mdtrn Sea
    Any idea why ?
     
  8. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

    52,769
    2,832
    Apr 17, 2003
    Michiana
    Only guesses.
     
  9. harsh

    harsh Beware the Attack Basset

    23,330
    507
    Jun 14, 2003
    Salem, OR
    The why doesn't really matter.

    What is important is to give the system some time to get things sorted and not engage in a cycle of restarts trying to fix things.
     
  10. P Smith

    P Smith Mr. FixAnything

    27,032
    643
    Jul 25, 2002
    E.Mdtrn Sea
    Tone down your attitude - you are not my boss nor an emperor of the site !
    Each member here have right to voice his opinion or expose his own curiosity.
    If subj is not matter for you - skip it.
     
  11. scooper

    scooper Hall Of Fame

    7,411
    220
    Apr 22, 2002
    Kansas City KS
    Pot, meet Kettle....
     
    wje likes this.
  12. Jim5506

    Jim5506 Hall Of Fame

    3,935
    88
    Jun 7, 2004
    Well, I've had my H3 several years now and this guide problem still pops up several times a week.

    I've just learned to go through the work around an continue.
     
  13. scooper

    scooper Hall Of Fame

    7,411
    220
    Apr 22, 2002
    Kansas City KS
    And for OP - I don't use favorite lists anymore. Saves aggravation :)
     

Share This Page

spam firewall

Advertisements