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Hopper 3 Reboot

Discussion in 'Hopper System Support Forum' started by Avonjimmy, Jun 16, 2017.

  1. Avonjimmy

    Avonjimmy New Member

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    Jun 16, 2017
    Does anyone know why the Hopper 3 w Sling would be periodically Automatically Reboot? The Dish Contact has replaced the box, had a Dish Tech here, had me remove the EHD and had me tighten all connections but the Hopper 3 with Sling Reboots periodically such as early morning, watching a live event or a recorded show, late afternoon with sometimes as many as seven reboots in a row! Happened in last 3-4 weeks-never had any problem before! I've given up and ready to throw whole thing out the window (Hopper 3 and 3 Joeys) as it is not RELIABLE!!
     
  2. P Smith

    P Smith Mr. FixAnything

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    it's a countermeasure against of coder's bugs !
    all dish DVRs rebooting midnight or so
     
  3. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    That is not what he is describing. The "overnight" reboot on the Hopper 3 (and earlier Hoppers with the new UI) occurs when the receiver is off (not in use). There is an inactivity timer that can be set for the user's preference (including off) to allow the receiver to turn itself off and allow for the reboot and any updates.

    Crashing while in use is not a programmed feature. There is likely something wrong with the individual's receiver or the power supplied to the receiver causing the reboot.
     
  4. P Smith

    P Smith Mr. FixAnything

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    could be many reasons ...
     
  5. bready

    bready Cool Member

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    Dec 18, 2006
    After a year and a half of pretty much trouble free service my Hopper 3 has been doing the same thing. Rebooting during prime time is a problem because that is when it is recording programs we like to watch.
     
  6. P Smith

    P Smith Mr. FixAnything

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    bready,
    would you attribute the reboots exclusively to new version of FW ?
     
  7. unr1

    unr1 Legend

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    Jul 16, 2005
    My hopper 3 doesn't do this at all. Only the nightly reboot when I'm not watching TV
     
  8. P Smith

    P Smith Mr. FixAnything

    22,779
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    Jul 25, 2002
    W.Mdtrn Sea
    perhaps you're lucky one - try to play PowerBall :)
     
  9. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Or perhaps it is easier for people to post disparaging remarks, including about equipment they do not own, than post their own experiences.
     
    unr1 likes this.
  10. unr1

    unr1 Legend

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    Jul 16, 2005
    I don't gamble. But thanks for the suggestion.
     
  11. dmspen

    dmspen Hall Of Fame DBSTalk Club

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    It could be a varying power supply, that is, the house line power. My house power runs between 115-123 volts. This caused quite of bit of trouble with my old 722k including reboots and hard drive failures. I got a line conditioner and it cleared up all those issues.
     

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