Hopper 3 with 1 wireless Joey Problem

Discussion in 'Hopper System Support Forum' started by Pete Karczmarczyk, Jan 27, 2020.

  1. Pete Karczmarczyk

    Pete Karczmarczyk New Member

    2
    0
    Jan 27, 2020
    About 4 months ago, we moved and got a Hopper 3 with 1 wireless Joey. I had the Joey initially in my basement, moved it back up stairs to a small 19" Westinghouse TV in our bedroom. (This why we bought the Joey, so we could move it back and forth. We have a Samsung 55" TV in the basement. Upon hooking the Joey back to the basement TV, I can only get the channel that was on my small TV, and I cannot get the channel guide at all. I've tried moving it back and forth several times and get the same problem. Has anyone had this problem before?
     
  2. Pete Karczmarczyk

    Pete Karczmarczyk New Member

    2
    0
    Jan 27, 2020
    With the help of a second tech from Dish, we figured out what my problem was. I was using the wrong remote ( have 3, one for each TV.) I don't know how I mixed the remotes up. Thanks for all the views.
     

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