Hopper does not see my wireless network

Discussion in 'Hopper System Support Forum' started by renbutler, Aug 17, 2020.

  1. renbutler

    renbutler Godfather

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    My AT&T internet is working fine. In fact, that's how I am posting this right now.

    The Hopper detects the wireless network with a pretty good signal on the Wi-Fi Setup Wizard, but after entering the password, I receive an indication of Router Not Detected. I guarantee I'm entering the wifi password correctly, as I've done it multiple times.

    The Hopper and Joey are communicating without issue.

    I tried the main router and the dlink extender that Dish installed for free. No connection either way.

    Ideas?
     
  2. scooper

    scooper Hall Of Fame

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    This is why I prefer hard wired connections. If your Hopper is not in a good spot to do ethernet , look into an Ethernet over powerline bridge. One device at your router, and one at your Hopper

    The Hopper and Joey are probably communicating over the Coax if you don't have a Wireless Joey.
     
  3. renbutler

    renbutler Godfather

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    But why would it work fine for six months and then just stop?

    The Joey is wireless. I just can't use apps or on-demand on the Hopper.
     
  4. scooper

    scooper Hall Of Fame

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    So you have a Hopper and a wireless Joey. Is there another device that is doing the wireless connection to the Joey ? Or are they both just connecting to your router ?
     
  5. strikes2k

    strikes2k AllStar

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    Wireless joeys communicate on their own network. They don't use your existing home wi-fi network.
     
  6. scooper

    scooper Hall Of Fame

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    That was sort of the point I was trying to make to the OP.
     
  7. Tom S

    Tom S New Member

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    As already noted, the Joey/Hopper wireless is separate from your Internet wireless. In fact, there is a separate wireless access point (WAP) box connected by cable to the Hopper that handles the Joey wireless. When my Hopper was installed the wireless connection was weak and I had to buy a Linksys Velop whole house wifi (the installer had it) to make it work, even though the old router worked fine with other devices.
    https://www.walmart.com/ip/Linksys-...=112550106&wl11=online&wl12=151147411&veh=sem
     
  8. Dec 9, 2020 #8 of 12
    bimmerboy750

    bimmerboy750 Cool Member

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    I got my wired 4k Joey and my wireless Joey to see my H3 and communicate using only my home LAN and home wi-fi. I disconnected Dish's separate AP altogether, and it's stuffed in a cardboard box somewhere. No use of MOCA either. I attached my H3 and 4k Joey to my home network using Ethernet to my home Gig-E switch (which is uplinked to my home broadband router). My home wi-fi is a tp-Link wi-fi mesh network also ethernet-attached to the Gig-E switch. Completely stable, streaming apps work great, recordings play back on all the devices, etc. This setup coexists perfectly with all the laptops for telework and virtual learning along with my 4k TVs that also play streaming 4k HDR from their built-in apps.
    The Dish AP's stability was very dodgy causing me to unplug and plug the Dish AP and wireless Joey, and do the device pairing dance a couple times a week. My home network once employed ethernet-over-powerline extensively which was also dodgy, and I now have a half-dozen 300Mbps powerline adapters in the same cardboard box with the Dish AP in favor of the wi-fi mesh network.
     
    Last edited: Dec 9, 2020
  9. P Smith

    P Smith Mr. FixAnything

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    It's unclear for me: did you mean "network" as different IP network or different WiFi RF channels or totally different RF freq ?
     
  10. James Long

    James Long Ready for Uplink! Staff Member Super Moderator

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    Different SSIDs on a DISH access point and wireless Joeys. Normal Wi-Fi channels so there can be overlap/interference.
    The receivers DHCP back to the home network for TCP/IP. I assume that the receivers would build their own network if not connected to a home network. I have not tested that.
     
  11. harsh

    harsh Beware the Attack Basset

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    Absent DHCP, wired networks use APIPA.
     
  12. scooper

    scooper Hall Of Fame

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    Or if you have bridging turned off on the Hopper.
     

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