1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Hopper/Joey remote control questions

Discussion in 'Hopper System Support Forum' started by rld37, Mar 31, 2012.

  1. mdavej

    mdavej Hall Of Fame

    2,401
    32
    Jan 30, 2007
    MyWirelessTV

    Realize this strictly mirrors a receiver. If you need independent viewing at each TV, you need Joeys.

    Of course if you can run wires, that's best. But it wasn't practical in my case.
     
  2. rld37

    rld37 Cool Member

    19
    0
    Sep 19, 2007
    Thanks very much mdavej!
     
  3. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,945
    1,024
    Apr 17, 2003
    Michiana
    That is a "training issue". :)


    Where I work we have problem reports and change requests. It is sometimes difficult to get end users to know the difference.

    If something is not working the way it once did or the way we (who know how it should work) say that it should work that is a problem report. In a DISH related example, this would be someone saying "my receiver does not exit the screen saver when I press the power button or press select". The receiver is supposed to exit the screen saver - it is not doing what it is supposed to do.

    If a user wants something to work differently that is a change request. In a DISH related example, this would be someone saying "my receiver does not exit the screen saver when I press the 7 button or any other number key on the remote". While it would not be wrong to have a "wake on any key press" feature (other than accidental waking) not waking on "7" isn't an example of something that is broken.

    Problems are usually solved, requests may not be satisfied. That is the primary difference.

    There is certainly a greater importance (in both my and DISH's worlds) on resolving problem reports - bugs - before going after feature requests. Would you rather have DISH work on a problem such as "receiver shuts down every 30 minutes without warning" or a request such as "add Hulu app"?

    Allowing other codes for IR remote control is a good feature request. Since that feature was not on the 922 I would not promise that feature would ever be added (and even if it was on the 922, features can vary). Allowing TV2 on older receivers to be controlled via IR (for Slingbox use) was a feature that sat in the "please add" queue for years. That too was a good feature request.
     
  4. milwaukee111

    milwaukee111 Cool Member

    20
    1
    Apr 19, 2012
    btw, answer is simple.. if you are using mx 780. just go to the data base and select sat, dishnetwork, dvr921. It works fine with hopper. thanks to mdavej for the suggestion.
     
  5. P Smith

    P Smith Mr. FixAnything

    22,145
    192
    Jul 25, 2002
    W.Mdtrn Sea
    My take of the inability to use variable IR address for H2k is: its [922] predecessor's position on the market. Small quantity, different code-base from other ViP DVRs, lack of support due new development [813]. So, the IR addy was abandoned and didn't fixed now, for the Hopper 2000.
    Sad thing is the new model pushed with persistence for new setups and mean the quantity threshold already triggering, we will see more requests to set different IR addresses for the H2k.
     
  6. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,945
    1,024
    Apr 17, 2003
    Michiana
    The design of the Hopper system is to place receivers at each television location. A single code IR receiver does not break that system of one receiver per location and allows for third party remotes in each location.

    Multiple code remotes were useful for UHF remotes where if not set to different remote channels one could easily change the neighbor's receiver channels. This explicit setting of remote channel is no longer needed with the remote pairing used on the Hopper system. And unless one lives in a glass house one should not have to worry about the neighbor's IR remote.

    I am glad that DISH went with UHF remotes for the Joeys ... it allows the receivers to be placed out of sight instead of needing to consider where a IR signal would reach the tuner. As a "bonus feature" one can control a Joey from another room ... which brings "multi-room" use back into the realm of possibility (using DISH remotes).

    The ability to tie multiple DISH remotes to the same Hopper or Joey supports multi-room use using DISH remotes. But the intended use of Hoppers and Joeys is in separate rooms connected to separate individual TV sets.

    Once DISH ties the Hoppers together on a two Hopper system I believe this will be less of an issue. Completing that part of the designed use of the Hopper system has to be a greater priority than adding additional remote codes. I'd say that supporting OTA would be a greater priority than adding additional remote codes. That doesn't mean nothing else will be added before the Hoppers are tied together or OTA is introduced, nor that anything introduced before those key features is more important. DISH just doesn't follow our priority list.
     
  7. 18 is # 1

    18 is # 1 Cool Member

    14
    0
    Jun 14, 2012
    These two answers seem to contradict each other. Can I use two UHF remotes one one Hopper/Joey or not. I have several slaved rooms that I'd like to have an additional remote in for ease of use.
     
  8. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    You can link more than 1 remote to a Hopper/Joey. I have a 40.0 and 32.0 linked to my Hopper. Thanks.

     
  9. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,945
    1,024
    Apr 17, 2003
    Michiana
    Both answers say you can have more than one DISH remote per Hopper/Joey. The issue being discussed in the second answer relates to IR control, not UHF control. Placing multiple Hoppers/Joeys in the same room and expecting to use IR control is not supported.
     
  10. 18 is # 1

    18 is # 1 Cool Member

    14
    0
    Jun 14, 2012
    Actually I have a Hopper and Joey in the same room but have only enabled IR in the Hopper and have no issues between them.

    On the remote question, I have five 40s to run one Hopper and two Joeys. I can't seem to pair the fouth and fifth without unpairing the primary. I also have a 21 and multiple 6.2s but don't know how to pair them. Any suggestions would be great.
    Thanks
     
  11. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,945
    1,024
    Apr 17, 2003
    Michiana
    You're trying to control one Hopper or Joey with all five remotes?
     
  12. 18 is # 1

    18 is # 1 Cool Member

    14
    0
    Jun 14, 2012
    I would like two remotes on each Joey.
     
  13. 18 is # 1

    18 is # 1 Cool Member

    14
    0
    Jun 14, 2012
    Sorry, I figured it out. You have to unpair the first and repair both at once.
    Thanks for the help guys.
     
  14. n-spring

    n-spring Legend

    221
    0
    Mar 5, 2007
    Is there periodic communication between the remote controls and the Hopper/Joey that might drain the batteries? I have one Joey that tends to be unplugged for long periods of time. When I powered it back up yesterday, I had to replace the batteries in the paired remote. They were completely dead. The remotes that are paired with the other receivers which are plugged in all the time still have fully charged batteries.
     
  15. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

    3,145
    12
    Jan 23, 2008
    The remote works via Zigbee (or at least it did last I understood) so it may be 'seeking' or 'pairing' and when it doesn't find, it seeks again. So possibly.
     
  16. cclement

    cclement Legend/Supporter DBSTalk Gold Club

    236
    1
    Mar 22, 2004
    I learned something today. If you'd like to add a second remote to the Joey, when you are at the Sys Info screen, you must point the remote at the Joey and have a direct view. My new second remote would not pair and I didn't know why. My Joey and the TV it controls are in different rooms. So as a last resort, I tried pointing the new remote at the Joey to pair it,and it worked!
     
    1 person likes this.
  17. P Smith

    P Smith Mr. FixAnything

    22,145
    192
    Jul 25, 2002
    W.Mdtrn Sea
    Perhaps the pairing process verified the remote by IR channel too ?
     
  18. MattG@DISH Network

    MattG@DISH Network DISH Representative DISH Representative

    598
    2
    Jan 6, 2011
    Sometimes you do need to hold the remote pretty close to the Joey to get it to first pair. This is especially true with 32.0 remotes. Pairing is done via UHF
     
  19. P Smith

    P Smith Mr. FixAnything

    22,145
    192
    Jul 25, 2002
    W.Mdtrn Sea
    I know it's done via RF, but the point is you don't need to be close, if IR is not involved somehow. Perhaps as secondary channel ...
     
  20. mdavej

    mdavej Hall Of Fame

    2,401
    32
    Jan 30, 2007
    You do have to be close. But IR isn't involved in any way whatsoever.
     

Share This Page