We upgraded to the hopper earlier this week. The day the tech was here was the only day the hopper would connect to our internet connection. I've tried disconnecting our router and connecting directly to the modem and it still won't connect. The bottom Ethernet connection is ghosted out sometimes, sometimes it's there. It will show packets being transfered even though it says failed connection. We have no other problems with any devices connecting to the internet. We had no problems with our 922. If I run a Ethernet line to the room where a joey is, that individual joey will connect just fine. What is going on here? Any suggestions?