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Hopper - S221/Joey S271 Software Experiences/Bugs

Discussion in 'Hopper System Support Forum' started by P Smith, Aug 9, 2012.

  1. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Kittrell, NC
    Sorry if this seems like a dumb question... but isn't this how PTAT is supposed to work?

    If you enable PTAT, then timers set for PrimeTime LiLs should be skipped UNLESS you specifically mark that you want to save them... IF you had done this before, maybe the glitch is that S221 undid your setting to override PTAT on the timers?

    Also, out of curiosity... I've seen some screens that look like IF you have some things recorded via PTAT that there is a "Save" and a "Save series" option... is it possible that IF you let PTAT record a show, like Grimm, then on that recording choose "Save series" instead of setting a timer that it will do what you wanted it to do?

    On a semi-related note... NBC sometimes has their shows in the On Demand section, and usually free when they are... so you might want to check there for the episode that you missed that was already deleted.
     
  2. n0qcu

    n0qcu Legend/Supporter DBSTalk Gold Club

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    What "save series" does is create a normal timer for "new and reruns"
    Timers for PTAT shows you want to save will show skipped (probably because they won't use a separate tuner) but they will be in both your recordings folder and the PTAT folder.
     
  3. RoboDad

    RoboDad Cool Member

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    Aug 15, 2008
    But they aren't showing up in my recordings. And pre-221 they didn't show as skipped in the timer schedule, at least on my Hopper.

    And "save series" gives you the option (just as any normal timer) to save "new only" or "new and reruns".
     
  4. n0qcu

    n0qcu Legend/Supporter DBSTalk Gold Club

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    No, it does NOT, you have to go to your timers and edit if you want to change from new & reruns to only new.
     
  5. RoboDad

    RoboDad Cool Member

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    Aug 15, 2008
    I think we're talking about different methods of setting up the timer. You are probably talking about saving the series from the PTAT folder. I was talking about saving it from the guide. Both methods create a timer, but using the guide gives you the same options as any other timer.

    But, this is a side issue. The real problem is that PTAT recording, NEW recordings, which should be added to the My Recordings folder, are not getting added. They are still in the PTAT folder, and I can manually save them, but that is an unacceptable workaround.
     
  6. n-spring

    n-spring Legend

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    Do they automatically move to the My Recordings folder after 8 days?
     
  7. P Smith

    P Smith Mr. FixAnything

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    W.Mdtrn Sea
    They (by DVR's FW rules) do automatically purge PTA recordings after 8 days.
     
  8. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Michiana
    IF there is an individual timer set up for a PTAT show:
    The event will show up as "skipped" in the Daily Schedule (Skipped: PrimeTime Anytime Event)
    The event will record as part of PTAT ... and show up in both the My Recordings and PrimeTime Anytime folders.
    After the "8 days" (which can be set for as little as two days in Settings) the event will be removed from the PrimeTime Anytime folder - but will remain in the My Recordings folder until deleted.

    Deletion from My Recordings could come from exceeding the number of "kept" programs or manual deletion. Or it could come from having a full hard drive (doubtful on a newer machine, but some may fill their drives).

    If a program is skipped for any other reason than "PrimeTime Anytime Event" (for example, "Not a New Episode") it will not be saved in the My Recordings folder.
     
  9. RoboDad

    RoboDad Cool Member

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    Again, I don't know how many times I am going to have to repeat this.

    Recordings ARE NOT showing up in the My Recordings folder. They ARE showing in the PTAT folder, and I can manually save them. But if I don't manually save them, at the end of the 8 day window they are gone, and I have no way to see them.
     
  10. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Michiana
    Look in your Daily Schedule. Is the show listed there? (Unhide skipped if you have skipped shows hidden.)

    Is the show shown as skipped? If so, what is the reason shown for skipping the show?

    If the show is not shown in the Daily Schedule, do you have a timer set for the right channel?
     
  11. RoboDad

    RoboDad Cool Member

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    Aug 15, 2008
    Yes, I've already checked all of the things you suggested. The timers were set, and they did show up in the schedule as Skipped: PTAT event.

    I'm beginning to think that something just got confused when my Hopper upgraded to 221. I have just tried doing "reset" of all of the PTAT/timer settings. I turned off PTAT, deleted my timers, turned PTAT back on, and recreated the timers. I'll keep an eye on things this week to see if things behave any differently.

    [Update]

    I've been monitoring my PTAT timers since my "reset", and it looks like everything is working again. At least, the three shows that should have been saved to My Programs this week were all correctly saved. Still not sure exactly what caused the problem, but it appears to be gone now.
     
  12. zane77

    zane77 New Member

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    Apr 8, 2012
    H221 J271 Two of my Joeys intermittantly black out for about 3 to 30 seconds, anyone else having an issue? MoCA shows all 4 green bars. I am running two hoppers and 3 Joeys and this is happening on Joeys attached to two different Hoppers
     
  13. randob

    randob Cool Member

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    Jul 15, 2012
    I recently switched from 722 to Hopper and had backed up most DVR content to an external hard disk. Now that the recordings are restored to Hopper, some of the shows with multiple episodes won't play. I can get More Info on the recording but then hit Watch and get nothing but a black screen. I then hit the DVR button and go back into the same More Info and instead of info get the red error message, "A problem was encountered when opening the files for this DVR event. Please note the Error Code: 04." So Hopper is busily corrupting the files. Anyone have a workaround for this?
     
  14. P Smith

    P Smith Mr. FixAnything

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    Workaround would be make backup DishArc first (as it was mentioned here many times) and after restore it try again.
     
  15. randob

    randob Cool Member

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    Jul 15, 2012
    Today my Daily Schedule is full of No Info Available instead of the program names, except for Primetime Anytime. This is causing wrong recording end times, reruns to be recorded instead of skipped, and lots of conflicts. Reset didn't cure it. Anyone else see this?
     
  16. bigdog9586

    bigdog9586 Legend

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    Jan 17, 2008
    It won't be fixed till tomorrow after nightly updates. It's just one of the many Dish bugs.
     
  17. 3HaloODST

    3HaloODST Godfather

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    Aug 9, 2010
    Just received S222 on one of the Hoppers. Others are still at S221. Available Joey software is still S271. Haven't looked at anything yet but we shall see what it's made of!
     
  18. oldengineer

    oldengineer Godfather

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    I got S222 on both Hoppers this AM. The guide was on my custom favs list when I turned the box on - I wonder if they changed that? I also noticed that all eligible PTAT shows have red kangaroos, maybe they fixed that. Otherwise I don't see anything glaringly different.
     
  19. 356B

    356B Icon

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    Oct 11, 2008
    Northern...
    I still have 221 and my HD FAVS were in place yesterday and this morning...?
     
  20. P Smith

    P Smith Mr. FixAnything

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    W.Mdtrn Sea
    What about real SW version ? Is it S212 ? Or what ?
     

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