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Hopper - S229 S230/Joey S278 Software Experiences/Bugs

Discussion in 'Hopper System Support Forum' started by James Long, Nov 13, 2012.

  1. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
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    Dec 28, 2010
    You only need 1 Internet connection for the Hopper. You are getting conflicts because you have 2 IP addresses, 1 for each Hopper. Removing 1 should resolve this issue for you. Thanks.

     
  2. bobukcat

    bobukcat Hall Of Fame

    1,965
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    Dec 20, 2005
    Thanks, that does seem to have resolved it so far. I'm going to call the installer and let him know this as well so he can avoid the problem with any other installs he has.
     
  3. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

    3,145
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    Jan 23, 2008
    I'll do the network guy for a living thing and tell you that you created a network loop internally for the Hoppers.
     
  4. olguy

    olguy Hall Of Fame

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    Jan 9, 2006
    Anyone else still on 222/271?
     
  5. Ramer84015

    Ramer84015 Mentor

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    Sep 24, 2006
    Yes, still on 222. Is this update going to everyone, or just those that don't already have OTA via Dish?
     
  6. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,954
    1,026
    Apr 17, 2003
    Michiana
    Slowly to everyone ... no regular customer had OTA before S229.
     
  7. dmspen

    dmspen Hall Of Fame DBSTalk Club

    1,652
    43
    Dec 1, 2006
    Los Gatos,...
    Still waiting for the update...
     
  8. some guy

    some guy Godfather

    413
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    Oct 26, 2012
    S230 is the newest available version.
     
  9. scottchez

    scottchez Icon

    992
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    Feb 4, 2003
    Still waiting. I wonder receiver ca id range there sending updates to tonight?
    Could some of you that got it post the first five digits of your id so we will know? Just hit menu twice to see yours.
     
  10. jtp1947

    jtp1947 Mentor

    34
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    Feb 13, 2004
    Still on 2.22/271 which was installed 11/7. I called Dish on 11/21 and was on the phone for 2 hours. The advanced tech told me 2.22 should work for the OTA module and I possibly had a dead module. I told him I needed a software update, he put me on hold, came back and told me I was correct. He then tried to force a download to 2.29 but was unsuccessful. He did a work ticket for the engineers and guaranteed 2.29 would show up in 24-48 hours. It has not happened, very frustrating.
     
  11. bobukcat

    bobukcat Hall Of Fame

    1,965
    2
    Dec 20, 2005
    I'm a network guy for a living but expected them to deliver spanning tree like functionality and not create an unnecessary connection that lead to the loop. I guess I expected that it could / would only use MOCA for data transfers between the Hoppers and route the appropriate traffic out the Ethernet connection but it appears they share a single network stack.

    I'm still seeing some odd behavior occasionally with only one hopper connected to Ethernet. Most of the time I look it shows that both Hoppers have a valid DHCP address but shows the connection to the server and internet have failed. Sometimes renewing DHCP will work and some times I have to reboot the Hopper that has the Ethernet connection.
     
  12. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

    3,145
    12
    Jan 23, 2008
    I haven't ever experienced consumer hardware that even knows a cousin named 'spanning tree' let alone has one in the house :p
     
  13. bobukcat

    bobukcat Hall Of Fame

    1,965
    2
    Dec 20, 2005
    I'm still seeing the same problem of the network connection not working properly every day. I have one Hopper connected to my router via Cat5 and it gets a valid IP address but shows connection to Internet and Server as "failed". When it is in that state I can ping the Hopper but cannot connect to either one from the Dish Online website and the two Hoppers do not connect to each other over MOCA. Rebooting the connected Hopper fixes it every time and pulling/reinserting the Ethernet cable fixes it some of the time. I've replaced the Ethernet cable, changed ports on the Router / tried it connected to a switch off the router and the problem still persists. I'm still on S230 and this is the only version of s/w I've ever had on it.
     
  14. TallGuyXP

    TallGuyXP Cool Member

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    0
    Sep 18, 2006
    We received the shiny new S230 about a week ago. This weekend, I tried to use the Home Media functionality for the first time since the update. As usual, this displayed both the DLNA connection to my Win7 PC and the connection to PlayOn, also running on that Win7 PC. It was a no go.. nothing but "no information available" for both the DLNA connection and for PlayOn. Worked just fine before the update. I've since power-button restarted the hopper, and installed the newest version of PlayOn, but I still can't browse music, videos, etc from the hopper.

    Anyone else experiencing the same issue, or is this still working for you?
    Thanks,
    -Mike-
     
  15. olguy

    olguy Hall Of Fame

    1,234
    0
    Jan 9, 2006
    Try a power cord reset. I didn't do one but the Home Media works on the Hopper and Joey. Kind of. It finds my WD TV Live Hub and my desktop. On the desk top, no Playon it works great for the music. Even throws up the little floating banner after a bit. Videos it will play mp4 but not WMV or AVI. Photos are a problem. It can't see the My Photos folder. No big thing in my case since the WD TV does everything and the music works good on the Hopper and for me that's the main interest.

    I do have a couple of other problems. I can no longer highlight Save when trying to set up a custom Favorites list. Also I wish the number of episodes shown for my folders did not include the deleted programs. That's just a nit to pick I guess but the Favorite list is an issue.
     
  16. some guy

    some guy Godfather

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    Oct 26, 2012
    The fav list issue was fixed for me. Try changing your cursor to anything but invisible and you should see that it works. The buttons are not highlighted but they are still fully functional. If you know where you are on the screen, you can hover over and press select and they will respond as normal.
     
  17. P Smith

    P Smith Mr. FixAnything

    22,149
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    W.Mdtrn Sea
    Isn't all boxes has S2.34 now ?
     
  18. some guy

    some guy Godfather

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    Oct 26, 2012
    Yes, all boxes should have S.234 now. That went full last week I believe.
     
  19. P Smith

    P Smith Mr. FixAnything

    22,149
    192
    Jul 25, 2002
    W.Mdtrn Sea
    then the thread shouldn't be disturbed ...
     

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