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Hopper S401 update problems with programming guide.

Discussion in 'Hopper System Support Forum' started by tself, Sep 3, 2013.

  1. tself

    tself New Member

    Sep 3, 2013
    Since the s401 update my program guide will only download 1and 1/2 days of programming (Suppose to be 9 days). Also the icons under the What's Hot screen will not load. I have talked to dish support to correct the situation numerous times. A dish tech came to the house and could not figure it out. He replaced my hopper with a different one and it downloaded the s401 software update and it has the same problem. Has anyone else experienced problems with the guide since the update?
  2. TheGrove

    TheGrove AllStar

    Jan 9, 2007
    No, I get the 9 days and don't have any problems with my icons.
  3. thomasjk

    thomasjk Legend

    Jan 10, 2006
    I'm not having this issue either.
  4. P Smith

    P Smith Mr. FixAnything

    Jul 25, 2002
    W.Mdtrn Sea
    do you know what sat/tpn is carry 9-days EPG ? if so, check its level during a day and night periodically for 1 or two minutes to catch its drops

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