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How do i get my old DVRs replaced with new HR24s?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by vid53, Feb 11, 2011.

  1. Shades228

    Shades228 DaBears

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    I thought you were going to UVERSE if they wouldn't do it. It is a scam and if he's willing to risk his job that's his issue.
     
  2. tealcomp

    tealcomp Legend

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    LOL, I make it a point never to extend my commitment (ie jail sentence) unless I get the equipment either for free or highly discounted. And if the HR20 is the fastest DVR in the arsenal, I don't want to see the others. Quite frankly, the DVR's hardware is underpowered for the software it attempts to run. Don't get me wrong, I still like D*, but I feel the DVR is their Achilles heal. Hopefully, things will improve in time.
     
  3. inkahauts

    inkahauts Well-Known Member

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    Before you switch to uverse, I would at minimum put directv on suspend and then try uverse before you cancel directv.. You need to realize that right now you can record 6 shows in hd at once.. If your really lucky, you can record, what, 2 to 4, depending on your exact location with uverse. You will NEVER be able to record 6 shows at once with uverse....
     
  4. matt

    matt New Member

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    jail sentence... I like that! :lol:
     
  5. joed32

    joed32 Hall Of Fame

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    Just wait a while, the HR34s will be coming out and people will be whining about getting their crummy old HR24s replaced with HR34s. Then there will be plenty of used HR24s available.
     
  6. tealcomp

    tealcomp Legend

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    Well now, that all depends on how slow the 34's end up being :) I refresh my equipment between once every 4-6 years, I don't see that as unreasonable for a customer who has thus far showed their loyalty.
     
  7. vid53

    vid53 Legend

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    Amen

    Thank You
     
  8. johnp37

    johnp37 Icon

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    Agreed. I pay D* $150 every month and for that I have every right to expect value for my money, meaning speed, PQ, and reliability. Subscriber since 1995.
     
  9. inkahauts

    inkahauts Well-Known Member

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    SO I am curios, when you lease a car, do you automatically get upgraded every few years without sighing up for a new contract and a new payment plan for it?

    As long as the units are working the same now as the way they where when you got them (and depending on when you got them, some are running faster than before, trust me, I have first had experience with that one) then no, You are not entitled to upgrade simply to upgrade because you have been around a long time. All that does is increase costs to them for no reason, and then my rates go up as well...


    I'd call in and say look, I am thinking of adding another unit, if I buy one from solid signal, will you reimburse me my purchase price. If you can get them to say yes, I;d do that, then after you have that hooked up and running and have your credit, then I would cancel one of your older ones, and they will ask you to send it back to them. you get what you are after, in a round about way... even if you aren't entitled to it. I would imagine the reason they said no to you has to do with either you calling in and getting all kinds of freebies and discounts regularly, or the fact you wanted them to reimburse you for 3 HRs as replacements.. Asking them to reimburse you for one new one, well thats a total different story, and they don't need to know you plan on canceling one till you do it latter on.
     
  10. tealcomp

    tealcomp Legend

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    1) I don't lease cars; its a losing proposition. I own my cars; and by the way did you pay sticker on that lease ?
    2) I didn't ask D* to start leasing equipment; if I had my way I would own my sat equipment.
    3) That said, I would buy my equipment, and then if I didn't like what service D* had, I would vote with my pocketbook.
    4) They get $100 out of me a month for the service they provide; but if I am going to be held hostage for another 2 years, I want something for it. You are welcome not to agree with that, but we live in a free country last I checked; each of us are entitled to our positions.
    5) As I stated, I refresh my equipment on a very conservative basis; which I think is quite reasonable.

    Frankly, your analogy is not a very accurate one, since I don't have the choice to buy the receiver I would want, and a car I can :)
     
  11. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Then, buy your equipment outright...quite a few here do so. Owned receivers can be activated without commitment.
     
  12. vid53

    vid53 Legend

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    If i pay for my own HR24s there is no commitment?
     
  13. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Allen, TX
    If you buy owned HR24s, then yes. Owned units cost more...look to spend $400+ for one. SolidSignal, amazon, etc. are leased and not owned. PM the use matt about buying one.
     
  14. mwhitti1

    mwhitti1 New Member

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    The HR24 is much faster than my 20, 21 and 22. I just got it a week ago, but it is a much better unit than the others. The Directv installer who put in Whole-Home recently said the 24 is the best and the 20 is the worst.
     
  15. tealcomp

    tealcomp Legend

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    Time will tell what I decide to do; I also realize that paying more money than the cost of breaking the 2 year commitment, wouldn't be a financially wise choice.
     
  16. joed32

    joed32 Hall Of Fame

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    What does he know? HR24, HR20, hr21, HR23, HR22 is the way I would rate them. The 20s are quicker than the other 3 with the 22s being the slowest. Other people may have different opinions but that has been my experience and from what I read on the forums, fairly close to a consensus. I never actually used an HR23 but do have an H23.
     
  17. vid53

    vid53 Legend

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    What a day!!

    The installer brought an HR24 to exchange and i preceded in telling him that i was afraid that after this one is installed i would be locked into 2 more years and they could care less about the other 2 after that. All i ever wanted was new updated equipment and i would be more than willing to sign up again for 2 years. Last night on one of the receivers i lost the picture and still had sound so i had to reset it. Well he talked to some guy on the other end and they both agreed since i also had the protection package they would just swap out all three. The installer was the nicest guy i have ever had and the guy on the phone was very accommodating.The guy on the phone also said that he saw i called in numerous times but not very many notes and that i would not be signed up again for 2 years because i had the protection plan, he would put it under that.Both fellows agreed it is just a matter of who you deal with and how it turns out.
     

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