1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

How do I get the Hopper OTA tuner?

Discussion in 'Hopper System Support Forum' started by richardsp, Nov 16, 2012.

  1. richardsp

    richardsp Cool Member

    10
    0
    Sep 21, 2005
    I have a VIP722, and I was waiting for the OTA tuner to ship before I upgraded to a Hopper. Now that it has, how do I get it?

    I called Dish this morning and set up my order for a Hopper and a Slingbox - that part was easy.

    Then I say, I need the OTA Tuner module also... and spent 45 minutes on hold while the CSR went to check if it was available, then checked with her boss, and then checked again... and finally said there wasn't one.

    I gave up on my order and came here.

    So, the question is, what do I tell them I want to order, so I make sure I get my OTA Tuner with my Hopper?

    Thanks!
     
  2. thomasjk

    thomasjk Legend

    514
    14
    Jan 10, 2006
  3. bobukcat

    bobukcat Hall Of Fame

    1,965
    2
    Dec 20, 2005
  4. 3HaloODST

    3HaloODST Godfather

    472
    8
    Aug 9, 2010
    Yeah that's true.
     
  5. fastford19

    fastford19 New Member

    5
    0
    Sep 23, 2012
    So what is this for? I already get my local channels? Am i missing something?
     
  6. garys

    garys Hall Of Fame

    3,180
    3
    Nov 4, 2005
    Free over the air signals, you can make use of another for other local channels (either ones not on PTAT or major nets during non-PTAT hours) on an additional tuner, or get some local channels Dish does not offer. There would also be no additional monthly charge for these, just the $30 for the equipment. It may also be possible to get channels from another market.
     
  7. Max Mike

    Max Mike AllStar

    97
    0
    Oct 18, 2008
    If your market is like mine through Dish you get 25% of the actual local channels available OTA.
     
  8. P Smith

    P Smith Mr. FixAnything

    22,149
    192
    Jul 25, 2002
    W.Mdtrn Sea
    or 15% in other place(s)
     
  9. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    Do you still need to order the Hopper OTA module? Please let me know or you can order one at mydish.com from the Order From Store. Please let me know. Thanks.

     
  10. bookwalk

    bookwalk AllStar

    86
    0
    May 10, 2005
    I ordered one, received it, and it is not recognized on my Hopper, so is basically useless--any suggestions? Can I get a refund?
     
  11. P Smith

    P Smith Mr. FixAnything

    22,149
    192
    Jul 25, 2002
    W.Mdtrn Sea
    if you will send it back after getting RMA, try ... call CSR for that
     
  12. bobukcat

    bobukcat Hall Of Fame

    1,965
    2
    Dec 20, 2005
    Do you have software on the Hopper that supports it? It will only work with S229 or later. You may need to wait for the new software to be downloaded (timeframe for this to be pushed to all Hoppers is unknown) before it will be recognized by the Hopper.
     
  13. 3HaloODST

    3HaloODST Godfather

    472
    8
    Aug 9, 2010
    Incorrect. If he still has the S222 software then Hopper will not recognize the tuner until the new software is rolled to his receiver.
     
  14. P Smith

    P Smith Mr. FixAnything

    22,149
    192
    Jul 25, 2002
    W.Mdtrn Sea
    If a device is not functioning as advertized or it's functionality cannot be used, then it must returned to the seller, who is usually require RMA.
     
  15. 3HaloODST

    3HaloODST Godfather

    472
    8
    Aug 9, 2010
    Well true, you did answer his question literally. However there are approaches that make more sense such as waiting for the inevitable OTA software update. Not sure why Dish didn't time the release of the hardware and software better, but I am also not surprised. I've had the proper software for over a week now, with no major issues whatsoever. OTA works great.
     
  16. P Smith

    P Smith Mr. FixAnything

    22,149
    192
    Jul 25, 2002
    W.Mdtrn Sea
    You gave other opinion, now it's his choice. Both should be palpable.
     
  17. jlluck

    jlluck AllStar

    69
    0
    Oct 18, 2007
    Glad there's finally an OTA solution for the Hopper but not happy about having to pay $30 for it when my old 722 had it built in.
    We don't get PBS in HD so the only way to watch/record it is OTA so I think Dish should be giving these little things away to Hopper owners. Or sell for about $10. Not $30.
    There, I feel better now that I ranted.
    :)
     
  18. banderson28

    banderson28 New Member

    2
    0
    Feb 18, 2006
    The Dish Store shows the OTA module out of stock. Anyone have any idea how long until it is back in stock?
     
  19. MattG@DISH Network

    MattG@DISH Network DISH Representative DISH Representative

    598
    2
    Jan 6, 2011
    We don't have any sort of ETA, but we will be sure to provide you with any updates we may receive
     

Share This Page