How do I use genie with Ethernet connection?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by osu-guy, Dec 2, 2015.

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  1. peds48

    peds48 Genius.

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    very seldom do I have to do a network restore. 99%of the time a red button reset is all it takes.


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  2. RunnerFL

    RunnerFL Well-Known Member

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    The settings & info even says Ethernet is disabled because wireless is setup. That has to be reset.
     
  3. peds48

    peds48 Genius.

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    That is what the red button reset does. The Genie checks for internet in this order, DECA, ethernet then wireless. When the Genie boots up there is no internet in the coax network, then it follows via its RJ45 jack, it it finds one then it connects. If it does not, then it checks it wifi adapter.
     
  4. osu-guy

    osu-guy New Member

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    So I successfully connected Ethernet, rebooted my Genie, and the Genie does acknowledge its connected to the Internet. But how do I confirm its connected via wired vs wireless? Do I have to go into Internet Setup and do 'Advanced Setup'?


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  5. RunnerFL

    RunnerFL Well-Known Member

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    Incorrect. I've done it no less than 3 times today to try to find out why MRV wasn't working for me. It will check DECA, yes, but if no DECA is detected it will go with whatever you used last. If wifi was never setup, yes it will go with ethernet if that connection is detected. If wifi was last used it will disable the RJ45. The "more system info" screen flat out tells you that it has disabled Ethernet because wifi is setup.
     
  6. RunnerFL

    RunnerFL Well-Known Member

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    Menu -> Settings & Help -> Settings -> Info & Test -> More System Info -> scroll down to the "Network" area.
     
  7. osu-guy

    osu-guy New Member

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    Thanks.. So now I've confirmed that even though I connected Ethernet and did a red-button reset, my receiver still says Ethernet disabled and it's connected via wireless. How do I force it to connect via Ethernet?


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  8. inkahauts

    inkahauts Well-Known Member

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    The network area chose advanced and tell it to reset the network. A rbr used to do this, not anymore... You have to force it to forget the wifi network these days as runner said.
     
  9. RunnerFL

    RunnerFL Well-Known Member

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    Menu -> Settings & Help -> Settings -> Internet Setup -> Advanced Setup -> Reset Network

    Thanks for confirming!
     
  10. RunnerFL

    RunnerFL Well-Known Member

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    Thanks for the confirmation. I didn't want to have to reset everything back on mine just to take pics for proof. lol
     
  11. JDB30

    JDB30 AllStar

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    I recently got an HR-54 with 3 Genie mini clients. I connected the HR54 successfully to my home network via wired ethernet, however, the clients aren't showing that they are "connected" to the internet and I'm not getting any of the internet features. I've tried reconnecting and resetting up the HR54 3 times. At first, the clients show that they are connected to the internet (though the don't deliver any internet services) and then, after about 10 minutes, they show that they are non connected.

    Any ideas here? Seems the only way I can get internet to the clients is via CCK, which is contrary to everything I've read.
     
  12. peds48

    peds48 Genius.

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    If the HR54 is connected to the internet so would the clients as the GUI presented by the clients when checking internet connectivity is coming from the 54.


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  13. JDB30

    JDB30 AllStar

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    You would think, right? But, it's not the case. For example, after confirming that the HR54 is connected to the internet, I'll go to a Genie client, see that it says "Connected" and then press the right arrow---then I get an error message asking if I want to connect. I don't get the sports scores or the weather or any of the other things I'm supposed to get.

    I talked to a DirecTV tech who said that when you connect the HR54 to the internet via the ethernet port, it will only provide internet to the DVR---it won't send it to any of the clients, even if they show on the Main Menu that it's connected. They say the only way to get internet to the clients if via a DECA/CCK. Does anyone connect to their Genie DVR directly via ethernet without DECA/CCK and get internet services to their genie clients?
     
  14. inkahauts

    inkahauts Well-Known Member

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    You are connected to the Internet. You're just having issues with TV apps for some reason. How long ago exactly did this happen? You might try resetting the network and having it go through connecting again and reconnect.
     
  15. JDB30

    JDB30 AllStar

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    I did that 3 times already. What happens is this:

    I reconnect the HR54 to the internet and confirm it works. I launch TV apps on the HR54 and confirm that it works. Then, I power off the DVR using the normal remote power button and go to a client. I confirm that the client says "CONNECTED" from the main menu. I launch the TV Apps to test it and it says I need to connect. When I go back to the Main Menu, it now shows that it's NOT connected. This happens on every client.

    Has anyone successfully connected their genie clients to the internet by having their HR54 connected to an internet router via its internal ethernet port?
     
  16. Bill Broderick

    Bill Broderick Icon

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    What happens if you don't turn off the HR54? Turning the HR54 off really doesn't get you anything. It just disables the output to the TV and turns off the LED lights on the front panel. So, unless the HR54 is in a bedroom and someone is bothered by the LED's, I'd just leave it turned on.
     
  17. dinotheo

    dinotheo Godfather

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    Exactly. Don't forget about interference issues. I sometimes use wireless headphones in bed. If my laptop is on 2.4Ghz and I turn the headphones on, the headphones go bonkers and the wifi slows to a crawl. I have to make sure that my laptop is using the 5Ghz wireless signal. But with 5Ghz, the range is greatly diminished compared to 2.4Ghz.
    I don't know why this is even a discussion. As Draino said, if you can do wired, do it.
     
  18. JDB30

    JDB30 AllStar

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    I will have to try that. I will leave it on and see what happens.
     
  19. peds48

    peds48 Genius.

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    When the clients shows as disconnected, check the Genie and see if it still reports as being connected.

    I would do a reset on your router.


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  20. JDB30

    JDB30 AllStar

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    Oh, I did. a few times. I'll check what you suggest.
     

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