How do you know if Directv received your equipment after canceling?

Discussion in 'DIRECTV General Discussion' started by bobcnn, Nov 9, 2019.

  1. bobcnn

    bobcnn Mentor

    Nov 10, 2007
    Atlanta &...
    I canceled Directv a little over a month ago, after 25 plus years with them. They sent me a box, I returned all my equipment. When I try to sign into my account to see if they received it, I can, says I know longer have an account. I have not received an email telling me anything. I would like to know, I don't want to get a surprise credit card bill saying I have not returned anything. Thanks
  2. WestDC

    WestDC Well-Known Member DBSTalk Club

    Feb 9, 2008
    DID you get a Tracking Number from the box you sent back? If so that's all you need -Since you cancelled your D* account - YOU will never be able to gain access again to it.

    IF you did not Get or keep a tracking Number -Then you have no real proof of anything -- Just keep your fingers crossed.
    AZ. likes this.
  3. trufunk

    trufunk New Member

    Oct 8, 2014
    You get an email advising such.

    Sent from my iPad using Tapatalk Pro
  4. jimmie57

    jimmie57 Hall Of Fame

    Jun 26, 2010
    Texas City, TX
    I never got an acknowledgement that they received mine.
    The UPS store told me that they were paying the shipping and that they then were responsible for it and my responsibility ended.
    Sounded weird so I just kept close attention to my DTV bill for about 3 months to make sure a charge for them did not show up on the bill.
    That was a year ago and no charge for it.
    Last edited: Nov 10, 2019
    AZ. likes this.
  5. slice1900

    slice1900 Well-Known Member

    Feb 14, 2013
    Get a tracking number or receipt when you drop off, then you can show you did your part.
    AZ. likes this.

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