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How to compare packages

Discussion in 'DIRECTV General Discussion' started by sweep49, Jan 26, 2019.

  1. Jan 26, 2019 #1 of 19
    sweep49

    sweep49 Legend

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    There was a day when I could go to the DTV website and compare all the channels available for each program package. Now it seems to only show a comparison of some of the channels whether choosing the "most popular" or the "A-Z" option.

    Does anyone know of a way I can do a complete comparison on-line? I want to consider changing my program package but I would like to know what I want before I call.
     
  2. Jan 26, 2019 #2 of 19
    b4pjoe

    b4pjoe New Member

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  3. Jan 26, 2019 #3 of 19
    sweep49

    sweep49 Legend

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    Thank you, I tried that link in 2 different browsers and it comes up with headings and rows but without any channel content showing. Not sure what the problem is. Don't get any error messages.
     
    Last edited: Jan 26, 2019
  4. Jan 26, 2019 #4 of 19
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Go to the DIRECTV website. Scroll down to the bottom of the home page. Look for Explore DIRECTV. Below that you will see DIRECTV Packages. Click on that. A comparison chart should appear.
     
  5. Jan 26, 2019 #5 of 19
    b4pjoe

    b4pjoe New Member

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    I'm on a Mac. In Firefox, Safari, and Chrome it brings me to a page where I have to enter my zip code to see the package comparison page.

    Try this one. It is the page for New York City but you can change the zip at the top if you can actually get to it.

    NYC Page Comparison
     
  6. Jan 26, 2019 #6 of 19
    bnwrx

    bnwrx Icon

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    Am I missing something on that page? no CNN,CNBC,Fox News, ESPN channels, NBCSports, NHL Network, many others.....?
     
  7. Jan 26, 2019 #7 of 19
    b4pjoe

    b4pjoe New Member

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    I notice on the DirecTV page they list the Premier package for $110 per month while on the AT&T site it lists for $189 per month.
     
  8. Jan 26, 2019 #8 of 19
    sweep49

    sweep49 Legend

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    Exactly what I see, it doesn't show all the channels. Tried to search for NBCsn and it brings up CNBC. WTF??
     
  9. Jan 26, 2019 #9 of 19
    sweep49

    sweep49 Legend

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    Here's what I get. Tried on my laptop and desktop, same result. AT&T fail??
    Screenshot (3).png
     
  10. Jan 26, 2019 #10 of 19
    Rich

    Rich DBSTalk Club DBSTalk Club

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    I get that then the page locks up and I can't navigate thru it. This is an ATT site, not a D* site. Nobody with an ATT account is gonna be able to access the old D* website, I think.

    Rich
     
  11. Jan 26, 2019 #11 of 19
    b4pjoe

    b4pjoe New Member

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    Try to click the "Change" link and enter your zip code. Does it display then?
     
  12. Jan 26, 2019 #12 of 19
    b4pjoe

    b4pjoe New Member

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    I can see the comparison chart on both the AT&T and D* site. As I mentioned previously they have different prices.
     
  13. Jan 26, 2019 #13 of 19
    sweep49

    sweep49 Legend

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    No still.
     
  14. Jan 26, 2019 #14 of 19
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    The page is very slow loading on my browsers - faster on Firefox than on IE. There is a lot of scripting involved.
     
  15. Jan 26, 2019 #15 of 19
    jimmie57

    jimmie57 Hall Of Fame

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    Mine comes up.
    Try deleting the cookies for DirecTV and AT&T. Then try it.
     
  16. Jan 26, 2019 #16 of 19
    b4pjoe

    b4pjoe New Member

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    The att.com site loads slowly for everything. It feels like browsing back in the days of dialup.:(
     
  17. Jan 27, 2019 #17 of 19
    sweep49

    sweep49 Legend

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    Trying this but says they are down for maintenance this afternoon. Oh boy!
     
    jimmie57 likes this.
  18. Jan 29, 2019 #18 of 19
    sweep49

    sweep49 Legend

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    Today, I was able to pull up a change of service screen on the ATT/DTV web page. It shows the different packages available and has a link for "compare channel lineups". When I click that link it tells me that "DirectTV service isn't available within this zip code". Of course the zip code is correct, the same one on my account shown in various places on other screens. The tragic comedy that is AT&T continues.

    Question though, if I change my package does that cause my contract to be renewed for 24 months? I am currently out of contract.
     
  19. Jan 29, 2019 #19 of 19
    b4pjoe

    b4pjoe New Member

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    I haven't changed the package since AT&T bought them but it never did renew the contract before. With AT&T anything is possible though.
     

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