How to get an HR20 instead of HR21?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Runch Machine, Nov 4, 2007.

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  1. Dec 8, 2007 #81 of 154

    sandgk New Member

    Aug 9, 2007
    That's just crazy talk ;)
  2. Dec 8, 2007 #82 of 154

    nams New Member

    Sep 6, 2007
    Did you try Costco?
  3. Dec 9, 2007 #83 of 154

    nickff Legend

    Dec 8, 2007
    I just had Directv installed the other day and was surprised that the DVR he brought did not have an OTA tuner. He explained that Directv got tired of people calling with a problem, sending a tech out, and there was nothing wrong with Directv's service. Directv doesn't want to deal with OTA anymore.

    I miss my S3.
  4. Dec 12, 2007 #84 of 154

    peter17319 AllStar

    Dec 11, 2007
    I'm a little confused about something.

    Let's say I go to Costco and buy an HR20 instead of having one sent by DirecTV as part of my signup. Am I going to end up spending more money one way or the other? If I get one myself from Costco, I guess I'll have the extra advantage of owning it outright, and if I just have DirecTV send me one it'll be a lease? Also, will there be any extra headaches when it comes to activation?

    Sorry for all the dumb questions. :icon_dumm
  5. Dec 12, 2007 #85 of 154

    CPanther95 Legend

    Apr 2, 2007
    They'd have to carry all HD LILs in order to justify that. There's no excuse for removing OTA capability, because the result is a reduction in HD channels for most. They don't offer a CW, MNTV, PBS alternative so a move from the Tivo or HR20 to the HR21 is a step backwards in HD content offered.

    This isn't going unnoticed at D* though. I wouldn't be surprised if they didn't have an OTA solution within the next few months for the HR21. If not a mod, some sort of add on.
  6. Dec 12, 2007 #86 of 154

    Miller_Time Cool Member

    Dec 2, 2007
    Well, I took Hasan's advice and called the installation co. I told the CSR in no uncertian terms that I NEEDED an HR-20 due to the fact that I require OTA capability. She checked the work order and verified that I am set to get an HR-20.

    I am still taking the half-day to be home myself to be sure everything goes well. I plan on having the installer verify that he has the HR-20 before anything is unloaded.

    My install is set for tomorrow afternoon (the one deviation from Hasan's recommendation as I had already scheduled).
  7. Dec 12, 2007 #87 of 154

    RapidRealm New Member

    Nov 12, 2007
    Good luck, that's what I did but it had absolutely no effect. The installer saw that on my work order, but they still must come out to your house even though they don't have any HR-20s. So you end up wasting a 1/2 day for nothing.:bang
  8. Dec 12, 2007 #88 of 154

    mpaquette AllStar

    Sep 25, 2007
    My installation was yesterday. Got an HR-21 even though I requested an HR-20. I know we've heard this one before, but the installer said they (Mastec) were required to send their HR-20's back to Directv a few weeks ago. They can only get HR-21's now. I picked up an HD Tivo for use with the antenna. My wife still misses the Directivo, so this makes her happy. She'll just have to get the hang of changing inputs on the TV when switching between the HR-21 and Tivo.
  9. Dec 12, 2007 #89 of 154

    Que Icon

    Apr 15, 2006
    Please let us know how it works out. Thanks!
  10. Dec 13, 2007 #90 of 154

    fredandbetty Godfather

    Jan 28, 2007
    Someone will correct me if i am wrong, but i am almost positive even if you do buy it at Costco, it is STILL a lease ( Unless you paid FULL Price $750.00 or something like that ) for it.

    I gotta get a Costco membership, they seem to have more electronics wise than Sams Club... :D
  11. Dec 13, 2007 #91 of 154

    vernonator AllStar

    Jul 31, 2007
    When I had my recent install (two weeks ago) I specifically told the CSR that I needed an HR20. He noted it on the work order, when the installer got there he had the requested HR20, though he did say he had to go back into the warehouse and dig for one.

    If he had not had the HR20 I was planning on refusing the install until he did.
  12. Dec 13, 2007 #92 of 154

    sbl Icon DBSTalk Club

    Jul 21, 2007

    FWIW, my local Costco had four HR20-700s on the shelf for $269 as of yesterday.
  13. Dec 13, 2007 #93 of 154

    Miller_Time Cool Member

    Dec 2, 2007
    Well, I'm back at work now. Actually never left the parking lot. My wife called just as I put my seatbelt on to inform me that the installer had arrived and could not get LOS... I will be meeting a supervisor this weekend to get 2nd opinion.

    Don't know which receiver he brought. Frankly, I don't want to know.

    I'm really bumming. I was really looking forward to all my new HD content tonight. :mad:
  14. Dec 13, 2007 #94 of 154

    K4SMX Hall Of Fame

    May 19, 2007
    If you currently have a working 3 LNB dish installation, there is NO reason you can't get LOS on a 5 LNB dish. If you currently have a round dish, you may not have LOS on the 119, but you can still get the new HD channels on 103(b) and HD locals (if available) with the 5 LNB dish. You'll be missing a couple of the mpeg2 HD's in the 70's and a few other things you probably won't deem important. You'll have to install it yourself or get your own installer.
  15. Dec 13, 2007 #95 of 154

    Miller_Time Cool Member

    Dec 2, 2007
    I'm actually a new customer... at least I was hoping to be a new customer. So i'm not sure exactly what I can or can't get. Unfortunately, I hadn't gotten home in time to speak to the tech myself. I plan on spending some quality time with the super this weekend.
  16. Dec 13, 2007 #96 of 154

    allenn Icon

    Nov 19, 2005
    I live in the Atlanta, GA area, and according to D*, the only HD dvr available is the HR21 which comes out of a warehouse at Stockbridge, GA. Best Buy, Circuit City, and Costco only have HR21-700's. Apparently, D* is rolling out the HR21 by region.
  17. Dec 13, 2007 #97 of 154

    bgottschalk Icon

    Aug 30, 2007

    I have to disagree with you on this one.

    I would guess about 80 - 85% of what I watch is on the network channels. I do not currently receive my local channels in HD from the satellite. I agree that if I did it would be no big deal. But for now (and I don't know how long) I do not.

    I have to say that if they had hooked me up a few months ago and I had realized that I couldn't get the networks in HD, I would have called and cancelled on the spot. That isn't being dramatic - I'm totally serious. As much as I love D*, if I had to watch 80% of my viewing in painful SD, I would not be with D* right now.

    I realize different things are important to different people - I don't really care about DLB (had it with Mediacom - never used it). However, I totally understand it is a BIG deal to a lot of people. Network channels in HD is a BIG deal to me.

    And from the number of threads and posts regarding this, it is obviously a BIG deal to a lot of other people.

    I agree in the long term, as more people get their locals in HD from the satellite, it will become less important. But until there is a time when 100% of people in all markets can get that, there will be a demand for OTA.

    I realize I could get it by hooking the antenna to my TV, but that totally defeats the purpose of having a DVR. I also realize I could spend hundreds of dollars and buy a second DVR just for locals. I'm sorry but that really doesn't sound like a reasonable solution to me. "Honey, if you are watching Grey's Anatomy, you have to use that DVR. If you want to switch to MTV, you'll need to turn that off, turn this on, switch the inputs on the Stereo and the TV..." You can imagine how that would go over.

    Sorry about the rant, but I guess I don't understand why this position would be so hard to understand. What I really don't understand is why when D* is producing HR-20's and HR-21's, they wouldn't give people the option when ordering. It seems like it would be so simple... :confused: Maybe I misunderstood something...
  18. Dec 13, 2007 #98 of 154

    waynenm I like this stuff.

    Oct 30, 2006
    I think it's pretty sad that D* isn't moving quickly to answer the need for OTA ATSC capability in their current product. I'm lucky to have an HR-20 I guess.
    Corporate wangling aside, I'll do whatever I have to do in order to keep my ability to record OTA. How basic is that?
  19. Dec 13, 2007 #99 of 154

    r194ondi Cool Member

    Aug 21, 2007
    My local Costco also had about 8 or so HR20-700 yesterday for $269. The tag on the pallet mentioned the lease. I didn't read it, cuz i know it's leased from all the great info here.

    We had a HR20-700 installed in Sept. Then D* kept calling saying how we could have a free additional receiver. Stupidly i bit!! I explained how the local PBS has an HD channel we like and D* doesn't carry it, so i wanted an H20. Well as we all know now, there are no H/HR 20's being installed.

    I just talked to a very knowledgeable D* CS person. I told her i wanted to go to Costco and pay $269 for an HR20-700, hook it up myself and deactivate the new H21. She said once i deactivate the H21, in a few weeks a label and instructions will come in the mail on how to return the H21. My 2 year commitment to D* begins when i will activate the 2nd HR20-700. There is NO penalty for me deactivating the H21 and starting up the HR20. We may just keep the H21 and use it in the motorhome, deactivate when it's not going to be in use.

    So tomorrow i'm off to Costco....


    Edit to clear up some wording.
  20. zzzzdoc

    zzzzdoc Cool Member

    Jul 18, 2007
    D* denied that they could get me a HR20 yesterday. So I just had them give me monthly credit and picked up four HR20s at Costco. Only left 11 more on the shelves.

    Installer of the new dish was a moron. Took two days and I had to wait over 10 hours for him in total. He came over the first day at 4:45pm to do an install on the roof. Can anyone say "shortest day of the year (almost)". Told me he'd be installing next door and would be by at noon the next day. Again he arrives at 4:45pm. Left a nest of visible wires on the roof. Moron. So now I have to go back up the roof and reterminate the cables that this guy wouldn't make neat. Silly me, I thought they were better than the cable guys.

    Oh well, at least I have my new HD channels, and HR-20s.
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