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How to get the package channels on demand

Discussion in 'DIRECTV Programming' started by Fish628, May 19, 2012.

  1. Fish628

    Fish628 New Member

    May 19, 2012
    please forgive the newbie posting...
    we are about three weeks into our DTV service...
    we ordered the entertainment package...
    one hd dvr and 3 hd receivers, and we are connected to my home wireless internet...

    i thought we were able to get VOD on channels that are part of our package, but each time we try, we get an on screen message saying we should call if we want to add this service...

    is this only available on a higher priced package? is it something that we have to add (advertising and website says its at no extra charge)

    again, please excuse the newb, and thanks for your help...
  2. Billzebub

    Billzebub Godfather

    Jan 1, 2007
    Pittsburgh, PA
    Have you tried calling? Maybe they just need to turn it on.

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