I have a tank of an HR-20 that has been in use for well over a decade and pretty much is still going strong. Issue I've been having as of late is for no reason it will drop of the WH network. I'll be watching a show then I'll get the notice "no longer available..." If I go to the HR-20 and reconnect the internet in 15-20 minutes it will pop up. Had this happen with one or two other DRVs too so it's not just the HR-20, but the HR20 happens more frequently. Not sure what is going now, my WH has been stable for over a decade, never had these issues. I'm hard wired via CAT5 to my home router. The only change -that should have no impact on my DVRs - is I dumped ATT Uverse internet and went with Comcast.