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HR-22 RBR everyday to get it to respond

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by weadjust, Apr 21, 2013.

  1. weadjust

    weadjust AllStar

    May 9, 2008
    Tupelo, MS
    I have an HR-22. The only way I can get it to power up is to do a red button reset once or twice a day. So far I have tried unplugging it for a while then restart, RBR twice in a row, and reset everything using the menu option. The problem has not been resolved. Any other suggestions before I call and go through all this once again with a customer service rep?
  2. Drucifer

    Drucifer Well-Known Member

    Feb 12, 2009
    NY Hudson...
    Sounds like a circuit board heat issue. It gets too hot and stop functioning.

    Sooner or later you are going to have to make that call. Their no advantage to later unless you want to try and upgrade to a HR44 which is currently limited to trail market areas as your replacement..
  3. trh

    trh This Space for Sale

    Nov 2, 2007
    NE FL
    Time to watch any recordings on that box you haven't yet and write down your series links.
  4. weadjust

    weadjust AllStar

    May 9, 2008
    Tupelo, MS
    The good news is there are no programs recorded on this DVR. It was my main DVR in the living room but it was replaced by an HR-34 about 6 months ago. It was moved to my office and is also connected to a tv on my screened in porch.
  5. caseyf5

    caseyf5 Member

    Mar 21, 2009
    Hello weadjust,

    It sounds like the power supply is failing. If this is the case then sometime in the future it will not power up at all and nothing you will do will bring it back to life.
  6. jimmie57

    jimmie57 Hall Of Fame

    Jun 26, 2010
    Texas City, TX
    After you did a "Reset Everything", did you go set the Power Save feature to OFF ?

    After the unit has been on for a few hours, have you checked the internal temperature ?
    It could be heating up and shutting off because of dust in the grill.

    If you have looked at all of these I would definitely be on the phone for a replacement. Cross your fingers that you get a 24 for the replacement.

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