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HR 22 Receiver stutters and sometimes won't power up unless I unplug?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by twotonetommy, Jul 5, 2013.

  1. twotonetommy

    twotonetommy New Member

    Jul 5, 2013

    [SIZE=10pt]I have been searching the web in various forums trying to pin point a solution to my problem. I use DirectTv and I have a HR22 PVR receiver. In the last two months my receiver has been sluggish when looking at menus and when watching recorded items. Often when I fast forward a recorded program the picture appears to go in Pause mode but its actually fast forwarding. Once I push play from fast forward, I then see that it has moved forward in the recording. [/SIZE]

    [SIZE=10pt]Occasional the screen freezes while watching live programming and we wait and eventually after waiting sometimes several minutes, it starts to play. [/SIZE]

    [SIZE=10pt]Now more recently when I power the receiver down and come back to it the next day, it won’t power up. I try pushing the power button on the remote and the power button on the receiver. I end up pulling the power cord from the back of the receiver and then it does a full reboot and things start to work again. [/SIZE]

    [SIZE=10pt]I have performed a full diagnostics and it came up with nothing.[/SIZE]

    [SIZE=10pt]I have also done a scan of the hard drive and at first it came back with an error on the drive. Later I tried to do the same scan but came back with no error.[/SIZE]

    [SIZE=10pt]So my question is this, do you think it’s a bad hard drive and would that explain ALL of my systems including the power issue. [/SIZE]

    [SIZE=10pt]I own my receiver and I am in a location where a tech could not come out easily. [/SIZE]

    [SIZE=10pt]Any help would be greatly appreciated.[/SIZE]

    [SIZE=10pt]Please don’t say the receiver is dead and you need to get a new one. I am looking for a fix to my current receiver.[/SIZE]

    [SIZE=10pt]Thank you[/SIZE]
  2. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    May 17, 2010
    Try this. Select channel 1. Wait for Customer Support Application to load. Using your DirecTV remote press red red, blue blue, yellow green. Message will appear saying NVRAM/FLASH is cleared. Should speed up your receiver.
  3. twotonetommy

    twotonetommy New Member

    Jul 5, 2013
    Thanks but I should have mentioned that I have tried this already. This wouldn't affect the power issue or stutter, it would help with the menus.
  4. jimmie57

    jimmie57 Hall Of Fame

    Jun 26, 2010
    Texas City, TX
  5. peds48

    peds48 Genius.

    Jan 10, 2008
    Since you said the hard drive came with erros, I would replace the HDDVR. Hard drive with errors is an indication of failing, and typically hard drive do not get better over time
  6. twotonetommy

    twotonetommy New Member

    Jul 5, 2013
    I tried both tests and the error came up when I did the basic test under "Settings & Help" - "Settings" - "Info and Test"
  7. Rich

    Rich DBSTalk Club DBSTalk Club

    Feb 22, 2007
    Piscataway, NJ
    Just about what I'd expect from a 22-100. Whether he wants to keep it or not, he'd be much better off with any of the 24s.

  8. twotonetommy

    twotonetommy New Member

    Jul 5, 2013
    [SIZE=10pt]Update - I put a 2Tb Seagate Barracuda drive in on Saturday and everything is back to normal. All problems have vanished and my PVR has never been quicker. I just wanted to share this with those who have similar problems. [/SIZE]

    [SIZE=10pt]The original hard drive was a Western Digital 500 mb Green drive. Now I have four times the space. Love it.[/SIZE]

    [SIZE=10pt]The swap took me about 20 minutes to do since I carefully removed things as I went. Very easy to do.[/SIZE]

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