HR-24 good for the foreseeable future?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by cwdonahue, Apr 20, 2019.

  1. Apr 20, 2019 #1 of 100
    cwdonahue

    cwdonahue Legend

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    My 9-year old HR-23 at my vacation home finally died of hard disk failure. Given it’s a vacation home, a stand-alone DVR not connected to the Internet is fine. It’s all I need. 4K TV not on the horizon either.

    So....I looked at Solid Signal and see the HR24 is still available. That will do the job.
    But, has DirecTV put any plans in place that will require me to swap out the HR-24 before it dies of old age as DVRs do? Will I be able to get 3-4 years of use based on known plans?
     
  2. Apr 20, 2019 #2 of 100
    JerryMeeker

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    Who knows? My HR24 continues to be completely functional, but has not received a SW update in quite a while. If you are going to spend the money (looks to be ~$100 difference), why not future-protect yourself and get the HR54?
     
  3. Apr 21, 2019 #3 of 100
    P Smith

    P Smith Mr. FixAnything

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    you are safe, the HR24 will do the job for 10 years for sure
     
  4. Apr 21, 2019 #4 of 100
    dreadlk

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    HR-24 is not going anywhere for now, so it’s safe to buy errr I mean lease one. I doubt Directv has a single new receiver in the pipe line
     
  5. Apr 21, 2019 #5 of 100
    Grafixguy

    Grafixguy Godfather

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    Why not call DTV and let them know the receiver died? They'll send you a new one and it will be an HR24. I don't think they're using anything older than that any more.
     
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  6. Apr 21, 2019 #6 of 100
    TDK1044

    TDK1044 Godfather

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    I doubt that a satellite based service will exist ten years from now, but an HR24 will certainly be good for another 3 or 4 years.
     
  7. Apr 21, 2019 #7 of 100
    raott

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    You’d be wasting your money getting one from solid signal. Call Directv and tell them yours is dead and they will send you an HR24 for $20 and no contract.
     
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  8. Apr 21, 2019 #8 of 100
    P Smith

    P Smith Mr. FixAnything

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    I did make a quote to catch you in 2029 :p
     
  9. Apr 21, 2019 #9 of 100
    SledgeHammer

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    Yes. It does the job great. You know... unless you actually try to use it. Like go in the menus or guide, or change channels, etc. But for anything other then that, it works awesome lol.
     
  10. Apr 21, 2019 #10 of 100
    P Smith

    P Smith Mr. FixAnything

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    at least you can watch all shows (in your subscr tier) :D
     
  11. Apr 21, 2019 #11 of 100
    jimmie57

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    Rich, he has a 23 that died.
     
  12. Apr 21, 2019 #12 of 100
    Rich

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    Was going by the title of the thread, I guess. Yes, he should get that thing replaced.

    Rich
     
  13. Apr 21, 2019 #13 of 100
    cwdonahue

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    Because my home is in the boonies, I’ve done everything as self-install. The HR23 that died was from Solid Signal. Would DirecTV drop a new DVR at my primary house? In the past, I was inclined to believe the answer is “no”.
     
  14. Apr 21, 2019 #14 of 100
    P Smith

    P Smith Mr. FixAnything

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    try... ATT took over DTV, so no one know the answer
     
  15. Apr 21, 2019 #15 of 100
    trh

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    If you have a separate account for your vacation house (and the unit is 'legal' at your vacation house), you should be able to tell them you have two accounts; currently residing in your main house, but need a replacement. The problem is going to be that they may want to go through some troubleshooting with that unit. So you may have to simulate those tests to get a replacement. But as stated above, a replacement will only be $19.95 plus tax and it won't include a contract extension.
     
  16. Apr 21, 2019 #16 of 100
    cwdonahue

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    Well....I went back on to contract about 6 months ago when I upgraded my primary home to a Genie 2 with clients. I had two DVRs, one died, and with a 4K TV an upgrade seemed a good option. Both accounts, primary home and vacation home got refreshed as I negotiated a price deal for both. So, ending up on a contract to swap the vacation home DVR is not a concern.

    I don’t have the protection plan on the vacation home. Given the light usage there, all devices have had long life spans there.

    I brought the dead HR23 home with me. The last thing I want to do is get hassled about running tests on it. It’s dead. It fails the disk surface scan and can’t pass the receiver self check. Is there a support number I can call to get past the mindless drones that require running through a script every time?
     
  17. Apr 21, 2019 #17 of 100
    trh

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    Unplug the 23 from everything. Call up and tell them it doesn't power up. Tell them you've already tried multiple power outlets, yet still no power.
     
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  18. Apr 21, 2019 #18 of 100
    Richard

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    Based on what exactly? Just because you can get service from multiple land based providers, doesn't mean everyone can. This site used to be made up of informed, intelligent people. AT&T has really just screwed everything up.
     
  19. Apr 21, 2019 #19 of 100
    codespy

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    IMHO, the HR23 was the worst DVR that DirecTV ever came out with, based on performance.
     
  20. Apr 22, 2019 #20 of 100
    dreadlk

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    My hard drive died in my HR-23 twice and I just replaced it. A pretty simple process.
    I don’t know why people have such a hard time with the 23. Mine is more stable than my 24s and it’s just a tad slower. I actually prefer it to the 24.
     

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