HR-44 with the AM21 Off Air Tuner

Discussion in 'DIRECTV General Discussion' started by FuSchnickens, Nov 9, 2013.

  1. drumdude

    drumdude Cool Member

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    Thanks for the suggestion coconut13. I just tried the double reboot and the Antenna Setup still hangs at 50%. I'm still willing to try a few more things before I throw this AM21 in the lake.
     
  2. ejbvt

    ejbvt AllStar

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    Lies. Well, uninformed. I have the LATEST software (iamanedgecutter.com for more) and my AM21 and HR44 work just fine. It is true that Directv isn't making them anymore but the AM21 will still play nice with the HR44. If memory serves, others in southern Florida posted YEARS ago about a similar situation. It could be here or the other site. Unless I am thinking of this thread from YEARS ago!
     
  3. slice1900

    slice1900 Well-Known Member

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    The difference is that if it happened a few years ago Directv would try to help you fix the problem. Now that they no longer support the AM21 it is up to the end user to figure out the issue.

    I think it is safe to assume Directv is phasing out the AM21 because they don't plan to support it on the new generation of hardware that is coming. The question is whether there will be some other solution for OTA in that new generation of hardware, or if it will be abandoned entirely. Considering Directv stated just three years ago they were looking at integrating OTA in future receivers like they had in the past (due to all the retransmission fights) I still hold out hope that it might be built in. Since the ATSC patents have all expired, it would be very cheap to add. Time will tell.
     
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  4. drumdude

    drumdude Cool Member

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    Thanks AllStar.
    I found another thread from a few years ago. I have exhausted all those recommended solutions. I would expect that the support team the DirecTV installer called (not the one I had access to) would give out the correct information. He seemed very knowledgeable about the AM21 and emphatic it would not work with the latest software releases. He said it will work only until you have to run the Antenna Setup. That is the process that will not run. And without that you can't add the channels to your guide or record them.
     
  5. coconut13

    coconut13 Active Member

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    It's probably the AM21 itself. If you had any kind of power surge (lightning, power spike, etc.) the AM21 is pretty sensitive to that. I would reboot the DVR by itself and let it rebuild the guide, etc. for 48 hrs. Then try to re-initialize the AM21 after that. If that doesn't work, I would try a different AM21 (if you can) and check results.
     
  6. drumdude

    drumdude Cool Member

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    Thanks for the reply coconut13.
    I will try Antenna Setup again in a few days but I don't think I want to spend $150 for another AM21 when AT&T says it's not going to work. Especially when I already spent $150 for this one less than a year ago. I've already wasted $150 so not eager to flush another $150.
     
  7. codespy

    codespy Sorry Bears Fans! DBSTalk Club

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    I've had about 3 AM21's die on me in the last two years after several years of service. I have 6 new ones as backups in addition to the three I replaced that recently went bad. No problems here on my HR44 Genie with the AM21. And it was not a surge that toasted the others, or all 10 of my other AM21's would have likely been toast.
     
  8. texasbrit

    texasbrit Well-Known Member

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    Where are you located? There are a couple of locations where the AM21 has issues completing the scan, I know Chicago and Raleigh Durham are in that category. And the techs who tell you the AM21 won't work with the Genie are completely wrong...yes, even with the latest software releases.
     
  9. drumdude

    drumdude Cool Member

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    TexasBrit, I am in Charlotte NC.


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  10. HoTat2

    HoTat2 Hall Of Fame

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    Yeah ...

    And wasn't there found to be an issue with the signal the PBS stations in those markets are putting out as the source of the hang ups duing AM21 setup IIRC?

    I think the key to the solution was, at least for some of the subs with this problem, was that they had antenna pre-amplifiers working during the setup and had to temporarily disable them?

    Or perhaps insert attenuators if no pre-amps were used?

    Anyway, something was needed to temporarily reduce the signal strength of the PBS station during the setup was needed to get around the hang up and complete the setup. Then restore the original signal levels.

    Again, if IIRC on this ...

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  11. drumdude

    drumdude Cool Member

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    At HoTat2. I am in Charlotte NC which is near Raleigh/Durham. I am using an indoor antenna which is the AmazonBasics version of the Mohu Leaf. It is unpowered. I also tried running Antenna Setup with it disconnected and with a 5 ft coax instead of the antenna. No success.


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  12. slice1900

    slice1900 Well-Known Member

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    Yes I reading reading other threads where people had the AM21 hang during a scan, which would happen for more than one person in the same area. If there's some PSIP data a few stations are sending out which causes the AM21 to hang, and it isn't possible to fix in software, that may have something to do with Directv discontinuing the sale/support of the AM21.
     
  13. texasbrit

    texasbrit Well-Known Member

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  14. slice1900

    slice1900 Well-Known Member

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    That assumes the station is doing something wrong. If it is a bug in the AM21 hardware (i.e. the ATSC chip it includes) there isn't much to be done about it.

    Drumdude - have you tried disconnecting the antenna from the AM21 for a few seconds then reconnecting it when it hangs? You might have to try a few times to figure out how long it needs to be disconnected for the scan to 'skip' that station and move on to the next. Of course that may leave you with a setup that leaves out that channel (and maybe a couple others depending on how long you disconnect it)

    Another thing you could try is figuring out where in the process it hangs, and disconnecting it right before that, and reconnecting it once you're past that point. Again, it would require some experimenting. I have no idea if either of these things will work, but if the problem is that the AM21 is seeing some sort of 'bad' data when it is scanning that causes problems, having the antenna disconnected so it can't see that station would at least let others stations be scanned and you'd have a (mostly) working AM21.
     
  15. texasbrit

    texasbrit Well-Known Member

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    Yes, if you see the links I posted some people had partial success with those techniques.
     
  16. drumdude

    drumdude Cool Member

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    I tried about 10 more times tonight. The only way I could get Antenna Setup to complete was by disconnecting the antenna. However I got 0 channels. I tried plugging and then unplugging the antenna before it got to 50% (where it freezes). It completed but again no channels.
    One more thing to note. When I restart the HR44, I am not prompted to do the Antenna Setup. I have to manually run it. When I bought the AM21 and first hooked it up I was prompted. Also I notice that when I power on or off my system the AM21 stays on. When working properly, the AM21 used to power on or off with the HR44. It seems like the link between the two is not working.
     
  17. texasbrit

    texasbrit Well-Known Member

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    The Hr44 does not prompt for antenna setup, I don't think it ever did. HR54 the same. You have to go into settings. And the AM21 always stays powered on, remember you are powering it separately not through the Hr44.
    If you read the other posts you'll see the people who had success unplugged the antenna just before it reached 50%, and then plugged it back in once the scan got beyond 50%.
     
  18. Motleyfan

    Motleyfan Mentor

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    Mine hung up at around 50% on the Antenna set up but I let it sit for about 4-5 minutes without doing anything and it finished the setup. All my channels were there.
    That's connected to a HR44. No other issues with OTA.
     
  19. drumdude

    drumdude Cool Member

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    Thanks to everyone who contributed on this thread. I have found a solution although not by fixing my AM21 to HR44 integration. I called DirecTV and demanded a refund on the AM21 OTA box since they sold it but will not support it. They offered a monthly discount on my bill instead which was more than I paid for the AM21. I am using that money to buy a TiVo Roamie OTA DVR. I used to have DirecTV TiVo DVR and like the TiVo OS better anyway! This TiVo Roamie box is independent of any cable or satellite provider. It just plugs into a different HDMI input on your TV. You pay TiVo a monthly service fee for the guide. They sell the Roamie with lifetime plan for about $399. And it's only $359 on Amazon. No monthly fee with the lifetime plan. And no more worry about whether the AM21 will work with newer Genies! Over and out!


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  20. fudpucker

    fudpucker Godfather

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    What kind of OTA antenna will you be using with the Roamie? My problem with OTA is my indoor antenna has to be oriented differently for a couple of the stations, I can't just set the indoor antenna up and forget it. I.e if I wanted to reorder NBC and Fox at the same time I could not because the antenna has to be oriented differently for each channel.
     

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