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HR20: 0x120 - Issues

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Earl Bonovich, Feb 1, 2007.

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  1. Feb 2, 2007 #141 of 419

    jasonp5 AllStar

    Sep 27, 2006
    I haven't really followed the threads much lately, but in the last 3-4 weeks has the HR-20 been getting worse or is it just me.

    I am one that had no issues throughout the early months (October, November, even most of December) but lately it has been brutal.

    I tend to have to reset the box everyday now. I go to a recorded program and the screen is all black. Sometimes resetting the box will bring the show back, soemtimes it deletes it. One time I simply went to play a show and with about 10 minutes to go it just stopped. The time bar still showed more was recorded, but it stopped and froze at that point everytime I rewound and fast forwarded or just let it play.

    I can live wtih it. All of my shows are in the basement too on my DTIVO, so not a huge issue to watch in SD. But my wife is starting to get angry. To the point where she wants it moved out and the old one brought back in.

    Are these issues seen by many people? Are they issues that are known or are being fixed?!

    Thanks in advance!
  2. Feb 2, 2007 #142 of 419

    Satster AllStar

    Oct 27, 2006
    Something about this sentence felt wrong when I first read it but I couldn't put my finger on it, until I realized that it is the use of the past tense. I believe the right way to say this is "HR20 is being developed in the good ole USA by D*". It's not done until it works. Unless of course they have given up on it, which, judging by the software updates. does not appear to be the case. Well, judging by the frequency of the software updates, that is. Because, if one judges by the quality of the software updates, one might be forgiven for thinking otherwise.
  3. Feb 2, 2007 #143 of 419
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    Jul 12, 2006
    Los Angeles
    Manifestation of old FF/REW Frame toggle Bug

    You guys may remember this bug from way back (0xEF or 0xEB I think?). Anyway, this is the bug where you are using FF or REW and all of a sudden two frames start toggling back and forth such that you are "stuck" in that position. 30SS would bounce you out until the next time it happened.

    Something very similar happened to me just a bit ago when I was home for Lunch. I first brought up the LIST to check the percentage free disk space (we were trying to decide which HR20 to record a program from tonight on). As I came back out of list, I want to say that I press the FF button or some other Trick Play button, but it may have just happened during a regular PLAY. It was, however back to full screen and not up in the small window.

    What happened was somewhere between 3 and 10 frames where cycling in a loop. Each frame was highly pixelated. At first, I thought I had lost satellite reception for a second and then it was trying to recover, but as I watched it, it did the exact same thing over and over and over. It was not quite one second long, but it was close, so it could have been as many as 30 different frames.

    Again, this is the FIRST time that I have ever seen this effect. It looked like that old FF/REW toggle/stop bug that was fixed in one weeks time.

    This occurred on my Component Connected HR20 while watching an MPEG4 channel (it was a commercial).
  4. Feb 2, 2007 #144 of 419

    redskinscott New Member

    Jan 10, 2007
    how do you force a download, please advise.

    thank you
  5. Feb 2, 2007 #145 of 419
    Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

    Nov 15, 2005
    When the HR20 is starting up, at the first "welcome" screen, press each of the keys: 0 2 4 6 8 on your remote control, slowly and deliberately. (No keys after that.) That tells the unit to look for the latest software version.

  6. Feb 2, 2007 #146 of 419

    DrLife New Member

    Feb 1, 2007

    when you say starting up I take that to be power h20 off and then powe h20 on using the remote.

    I did that and no joy.....................so what is starting up meant to be?

  7. Feb 2, 2007 #147 of 419

    flipper2006 Godfather

    Oct 2, 2006
    Lockup 1) Got home from work and video/sound good, clicked on list to choose a recorded program; choose something recorded during the day yday and when clicking play, blank. ff/rr nothing. then menu, and clicked done. when getting back to the video/audio. blank also. cant change station.. was able reboot from remote.

    Lockup 2) All variables.. Recording TNT 75, recorded(done) Office.. At half time of the Basketball on75 went to click list to watch office. Soon as I clicked LIST then unit froze, no remote or At DVR control. Red Button Reset.

    Lockup 3) 11pm now, went to change stations to see whats going on with the news and froze again. Just channel up/down and dead. Was able to Menu/Reset.

    Lockup 4) less then 1 hour later, tried again to watch the office, this time got through whole show and when it was done, clicked stop (then normally you get the menu where you would delete it). It never brought the menu up and froze.

    I never had these problems before but ever since 120 its been a disaster, like i said a few weeks ago, i would give up OTA to get a unit that worked like it did in November, if there is any possible way i could go back. If i gave you my information, is there any way I could get back begininng of december release? Im serious. This is a major problem right now. I never had the problems everone else had in the begininng then after the middle of december when they added the music/slideshow/OTA i started having issues.
  8. Feb 2, 2007 #148 of 419

    Hutchinshouse Hall Of Fame

    Sep 27, 2006
    How did you come to the conclusion that the HR20 is the problem? Incase you didn't, next time this sync issue occurs try rewinding a little, changing channels briefly etc… If you have another HD receiver (other than HR20) tune to the same channel to see if it's out of sync there too.

    I've had audio sync problems on my HR10-250 and my SAT-HD300. Lastly, let's not forget the actual networks. They should be held accountable too.
  9. Feb 2, 2007 #149 of 419

    litzdog911 Well-Known Member

    Jun 23, 2004
    Mill Creek, WA
    You have to reboot/restart your DVR, using either the Setup Menu or disconnecting/reconnecting power. When the DVR restarts (first Blue Message display appears, or when the blue circle LEDs start rotating), then enter the 0 2 4 6 8 buttons on your remote (don't press Enter or any other keys).
  10. Feb 2, 2007 #150 of 419

    LameLefty I used to be a rocket scientist

    Sep 28, 2006
    Have you tried a full reformat yet? It sounds like something is MAJORLY wrong with your system. At this point, what could it hurt?
  11. Feb 2, 2007 #151 of 419

    kellen34 Mentor

    Dec 15, 2006
    I had the BSOD last night for the first time in about two months. My normal problems are usually audio being out of sinc, pixelation and drop outs on recordings, but not live TV. Sometimes I'll wake up and maybe CBS decides it doesn't want to come in that day, the next day it might be ABC. My OTA channels were really stable with 10B in the beginning, but have been inconsistent ever since. I think 120 isn't any better than other releases.

    I am still holding out hope that they will get this fixed. I'm thankful I'm not having the Super Bowl party at my house this year though.
  12. Feb 2, 2007 #152 of 419

    flipper2006 Godfather

    Oct 2, 2006
    I really cant. First, like i said, never had any MAJOR problems till 120. I have 750g ext drive and i dont want to lose what is on there. 50% full. Too much stuff on the drive, Football games LIKE when the Dolphins BEAT the Bears, etc. like i said 50% full, i dont want to touch the drive. But i never had these issues before 120. After reading what others are having its very simular to mine indicating its a firmware failure where its looping in the code.
  13. Feb 2, 2007 #153 of 419

    bret4 DBSTalk Club Member

    Nov 22, 2006
    While watching Gray's anatomy that was recorded the other day in MPEG4 from the SAT there was some breakup of the picture. Watched some other shows recorded that same day with no problems. Sure hope D* is working on fixing the picture breakup problems. Everything else is working great so far.
  14. Feb 2, 2007 #154 of 419

    cjh DBSTalk Club Member

    Dec 14, 2006
    I had my first BSOD last night when trying to switch from a live ( MPEG4) channel to a recorded show from my list. Everything was dead, no response from remote. RBR brought it all back.

    I having major pixelation on all of my local DC HD local channels. I just watched a recording of Men In Trees and parts were almost unwatchable.

    I'm also getting audio dropouts.

    HDMI, Native on, no OTA set up.
  15. Feb 2, 2007 #155 of 419
    Shake Well

    Shake Well Cool Member

    Apr 11, 2006
    WTF is up with Pinky? I didn't realize it had a name until I read this thread as I just noticed that after 11b it would show up every once in awhile. However, didn't notice a performance difference, just a color change.

    Experiencing similar problems occasionally as listed in this thread. Nothing new or am I able to repeat the errors with accuracy which does not bode well for trouble shooting. If I (we) could consistently reproduce the errors this would be so much easier.
  16. Feb 2, 2007 #156 of 419

    JonW Icon

    Dec 21, 2006
    I had a failure on the 2nd satellite tuner with 0x120. This is a problem that's occurred in the past and apparently still exists in 0x120.

    Two programs were being recorded. One was recording fine. The other reported that it couldn't find a signal.

    Interestingly I was able to stop that recording and view an OTA channel, so it's something about the satellite tuner and not just the ability to watch two streams.

    Rebooting the unit always fixes this problem.
  17. Feb 2, 2007 #157 of 419
    John Buckingham

    John Buckingham AllStar

    Sep 15, 2006
    I've had problems with several recordings. After selecting play the title appears at the top and time bar at the bottom. But, that it. The recording does not appear. If I reboot the show(s) will delete from the play-list.

    John Buckingham
  18. Feb 2, 2007 #158 of 419

    SolidState Cool Member

    Aug 16, 2006
    Lockup1 -- upon installing the new software (not forced, happened automatically), the HR20 was frozen with the blue ring lights spinning. I let it sit for 2 hours and then RBR'd and it came back up (blue lights were spinning with a BSD until I reset). Did not try to tune any channels or watch recordings since it was after 4am.

    Lockup2 -- the very next day, FIRST USE of HR20 after above RBR. Tried to watch an MP4 recording from last week and the unit locked up when I hit 'play'. No BSD, just a frozen screen with my recorded program list still on the screen. A RBR fixed this as well.

    Since my HR20 is a backup to two modded HR10's, I don't put this thing through the paces some on this board do. Thank goodness for that or I would have dumped D* in a heartbeat. Seriously, how many times is D* going to DOWNGRADE our functionality? New software every 7-10 days indicates that there are SERIOUS problems in the source code. They certainly aren't adding features with each release (with the exception of OTA...once). I hate to say it, but I fear that implementing dual-tuners (is that even possible?) would just about break these boxes beyond repair.

    FYI: Component connection to a 60" NEC plasma and a 32" Samsung LCD.
  19. Feb 2, 2007 #159 of 419

    jfm Legend

    Nov 29, 2006
    New one for me on 0x120. In guide looking for Blues @ Red Wing game on 764 (NHL Center Ice). I have it scheduled on my To Do List and it shows up there. But on Guide it originally showed <Upcoming Title Not Available> for all times from current (3:30p PDT) past 11:00p. But by selecting time of 4:30p (it still shows <Upcoming Title Not Available>) then scrolling down (using page down) twice and then scrolling up, it magically appears (and shows it is set to record). Then if I scroll back to 3:30p and then back to 5:00, it is gone again. Also, in this mode, when the cursor gets past 4:30 (start time PST), the cursor is no longer highlighted. I'll be interested to see if it gets recorded....

    Update - it is now 4:20, when I bring up guide for 764, it shows <Upcoming Title Not Available> across screen, including 4:30 and 5:00. move cursor one time slot right (4:30) and highlight disapears. Page down 2 pages and back up and game is shown.

    Second update - at 4:25, guide started working correctly and showing Blues @ Red Wings starting at 4:30 (exited guide and reentered and it shows Upcomings Blues... at 4:00 and Blues @ Red Wings starting at 4:30 as it should)

    Hope this doesn't bore you all, but I've had problems with NHL Center Ice games disappearing from To Do List, so if any of this helps D* sort it out, I think it is worth it.

    Last Update - game started recording (and is viewable) at 4:30 as planned.
  20. Feb 2, 2007 #160 of 419

    tfederov Well-Known Member

    Nov 18, 2005
    BSOD today coming out of standby, had to do a reset remotely (Slingbox). Nothing special for my configuration. I'm using component to my Sony receiver to my TV. It was tuned to MSNBC.
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