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HR20-100: 0x18a - Discussion / Issues

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Indiana627, Aug 28, 2007.

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  1. OldRick

    OldRick AllStar

    78
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    Oct 8, 2007
    Still no reproducible issues with the CE, but still no DOD content either, five days later.

    Tell me again how DTV is getting valuable early feedback from this, when they don't bother to enable the feature?

    I'm really curious how many years it will take to roll out service for the whole country, when they can't even seem to turn it on for a couple of hundred volunteers...
     
  2. Dr. Booda

    Dr. Booda Godfather

    385
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    Jun 18, 2007
    I had the same issue since I received my replacement HR20-100 last Friday. I swapped cables, BBC's, and was able to get consistent signals on all sats except for one issue. It takes 20-30 seconds for the box to recognize the 99b and 103a transponders during testing. The unit acts like it is low on memory or resources for some reason even though it has been restarted. It sees the other 4 sats fine. I’m running the latest CE software update, but it sounds like this issue predates last Friday unfortunately. :confused:
     
  3. klickyklick

    klickyklick Mentor

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    Oct 27, 2007
    Not that I want to jinx my box... But after a forced format and re run the SAT Setup, my box has been running fine (crossing fingers).
    I noticed the timing of my problems started the evening prior to the new HD channels showing up. I re run the SAT setup again after a reboot and all was good for a week till next TUES night. My box acts like it is in 100% cpu usage. Change channels took 10 sec or more. Try to watch a recording, only sound or choppy video then asks would I like to delete this show. A reboot most of the time would fix it but I would lose all the shows I just recorded that night. The shows that were still there after the reboot would then play normal no problem. Even after the reboot it still acted up with slow channel changes and video record problems. It wasn't till the release of the FoxBiz HD channel that I noticed it was acting up the night before the new channels. Anyway I went the format route and re did the SAT setup again after the last channel update and it has been running without problems. I don't think any new HD channels have shown up since then either... Hope that helps out.
     
  4. snoots

    snoots Cool Member

    19
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    Oct 28, 2007
    I just got my first HR20 last week to replace one of my HDTIVOs to take advantage of the new HD channels. I keep loosing the NBC OTA HD channel. The same antenna feeds my TV direct and also the HR20. When the HR20 loses the channel my other TV's still can receive it. I have to rerun the OTA channel search and go through the setup drill over again. I have also had issues with a couple of the Sat HD channels like CNNHD giving me a searching for satelite error. However after resets they come back. Is this a known issue? Thanks , I am hoping some of the features I am used to from TIVO make it into future firmware . So far it's been interesting :)
     
  5. paulman182

    paulman182 Hall Of Fame

    4,847
    8
    Aug 4, 2006
    My HR20-100 lost picture and sound on the new channels two days ago.

    After I checked the 103b strengths, the audio appeared on the channels, but no picture. I did a reboot from the menu and all was well.

    Also, I turned it on yesterday and saw a "Searching for Satellite" on one of the new channels, but when I changed channels and came back, the channel was there.
     
  6. schneid

    schneid Godfather

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    Aug 13, 2007
    I had the empty Guide issue once. A reboot fixed it.
     
  7. Thaedron

    Thaedron Hall Of Fame

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    Jun 29, 2007
    I have not noticed this issue except since the rollout of FoodTV in HD.

    I have a series link for 'Good Eats' to record two episodes and keep until I delete. However what appears to be happening is that it keeps recording over the two episodes. This isn't a show that I watch regularly, but like to have a couple around. Other shows where this could likely occur we watch regularly and don't generally fill up the # of episodes that are set to record.

    Has anyone else seen a similar issue?
     
  8. Nov 2, 2007 #188 of 192
    Maruchan Noodle

    Maruchan Noodle Cool Member

    13
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    Jan 24, 2007
    I am having the same issues as well. i am on my THIRD HR20-100. I think the one I just got is actually worse. Here are my standard problems...

    • Screen will freeze with audio in the background. I can change channels and some will come in just fine and some will be just black screen no audio or video. With several channel changes I might be able to get original channel back. Within a minute or two it will freeze up again with audio in the background. Only a RBR with fix it (for awhile)

    • Certain OTA recording and once in a while DTV recordings will come up as a black screen and say "would you like to delete?" Upon reboot the recordings are gone.

    They are sending a service tech out in a few days but it doesn't sound like it is a bad signal or short problem? Is this simply a programming issue with the HR20? This is frustrating.
     
  9. Nov 2, 2007 #189 of 192
    macmikey

    macmikey Homer Worshipper

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    Sep 24, 2007
    I just had my first issue with my HR20-100. Turned it off last night and went to bed. Came in later this am and pressed 'ON' on the remote and my TV started up but the HR20 was dead, no lights, nothing.

    I waited for about 10 minutes because it happened before and took about 4-5 minutes before lights came on and system booted (going through getting satellite info screens) and it worked fine.

    Today, I had to RBR to get the lights to finally come on. I then went to my playlist to watch Kitchen Nightmares, which is a series recording, and it was not there. Gone. I checked my schedule and was set to record all episodes and I know there was one Wednesday night unless they canceled it.

    Mildly miffed. Maybe this is a stability issue? Hope it gets attention with next CE?

    Mike
     
  10. Nov 2, 2007 #190 of 192
    newsposter

    newsposter Hall Of Fame

    1,429
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    Nov 12, 2003
    Just had this 3 weeks so far. I have a tuner 2 issue so am doing frequent signal tests. however for the past week or so, whenever i go to test it, it says i am going to interrupt a 'signal test.' I stop it then test the signal then I go back to live and it is blank. Says i must tune to whatever channel I'm already on. I cannot tune to anything, even the channel it says i should. So I must plan all signal tests so nothing is recording at the time.
     
  11. Nov 4, 2007 #191 of 192
    gaubster2

    gaubster2 New Member

    3
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    Jul 9, 2007
    Same thing here. I figured it had something to do with the Daylight Savings Time change last night. I unplugged the unit for about 15 seconds and then tried powering up the unit. Absolutely nothing. The unit was warm to the touch (as if it was still running) and then all of a sudden began to boot up.

    Everything seems to be back to normal, now.

    (Oh, and BTW I thought I had a -700 unit. Apparently I have the -100 unit instead. Got it installed back in July. I specifically asked for the -700 and was promised the -700. ??)
     
  12. Nov 4, 2007 #192 of 192
    ckirby62

    ckirby62 New Member

    4
    0
    Apr 6, 2007
    My old HR20 - 700 just quit responding last week. Remote wouldn't work, stuck at step one during boot up, front panel buttons unresponsive. I called D and they tried the usual troubleshooting and even slicked my hard drive. Eventually shipped me a new HR20 - 100S. Recieved the new HR20 - 100S and it had the same issues. They tried to charge me $70 to send out a tech. I worked on it myself and found that if I took my HDMI switch out of the mix it would work. I assume that the latest software release added additional security on the HDMI output.

    Has anyone else seen this issue?
     
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