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HR20-100 Recording Issue (live football)

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jmh139, Nov 16, 2010.

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  1. Nov 16, 2010 #1 of 6
    jmh139

    jmh139 AllStar

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    Aug 10, 2007
    An issue has just started with my HR20-100 that I could not find searching the forums. I have noticed this only on Sunday football as it is the only time I have this specific situation.

    I am recording a football game, and watching the recording. When I catch up to the buffer and am watching it live, and then hit pause, the screen goes blank. I loose all access to HD channels. I can change to a SD channel and see it fine on both tuners, but neither tuner will tune any HD channel, locals included. This does not happen every time I hit pause, but it will happen at some point when I hit pause.

    The only solution at this point is to reboot the receiver. This has happened the last three Sundays. It happens on the 700 channels and the local networks. I am not sure if this happens with other programming, but imagine it does. Just about everything I watch except football is recorded in the past, it is very rare for me to watch live TV. This has never happened before the last three Sundays.

    I have a HR21 connected to the same dish (SL3 with 4 cable run, no SWM, etc). It does not have this problem after testing it extensively last Sunday.

    The HR20 is about 3 years old with a 750 gig replacement drive. I have bought a 2tb drive to try replacing, but I have a feeling this is not a hard drive issue. Anyone else seeing this? Any suggestions? I really want to try everything I can before I call Directv. I plan to re-download the firmware (just something to try) and install the new drive soon.
     
  2. Nov 21, 2010 #2 of 6
    jmh139

    jmh139 AllStar

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    Aug 10, 2007
    I downloaded the latest CE software last night with fixed this issue for me. I can no longer reproduce it with extensive testing.
     
  3. Nov 28, 2010 #3 of 6
    drill

    drill Legend

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    Jun 28, 2006
    this happens to me every freakin' weekend, and it is *REALLY* getting on my nerves. Anyone know approximately when the next national release is going to happen? I don't want to deal with CE releases, but if it is going to be a while before the next release, i guess i will have to. its either that or throw this stupid HR20 out the f'n window.
     
  4. Nov 28, 2010 #4 of 6
    jmh139

    jmh139 AllStar

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    Aug 10, 2007
    ha not sure how much this has to do with it, but the only other person I found that has the problem is also in the Raleigh area. I thought maybe it was just a locals problem, but it happened on any HD channel. I have been running the CE for two weeks now with no issues at all.
     
  5. Nov 28, 2010 #5 of 6
    melodan

    melodan New Member

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    Jun 26, 2007
    I've experienced this problem many times this football season. It last happened yesterday - I was able to watch the Wisconsin game on ESPN but could not tune to any CBS HD channel (local Tucson, New york or LA DNS) to watch the LSU game. I tried watching with double play and simply watching the recording from the list. I also tried starting a recording on another HD DVR and watching over MRV but still got a black screen. I wonder if it has anything to do with 1080 vs 720 channels? I was able to tune to the SD CBS channel and watch the game. Of course, a restart makes everything work fine.

    This is on an HR20-100 running the latest NR.
     
  6. Nov 29, 2010 #6 of 6
    drill

    drill Legend

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    Jun 28, 2006
    it definitely has something to do with the 1080i vs 720p. the last few times it has happened to me, i have done some testing to better understand the problem. for me at least, the last few failures had these symptoms:

    all 1080i from a satellite feed did not work. this includes recorded content and live content.
    1080i over-the-air still worked
    720p from satellite or over-the-air still worked


    before i narrowed it down and started doing the exhaustive testing i *think* i had a cases where 720p did not work, but 1080i did, and cases where 1080i over-the-air and over satellite did not work. but i am not sure about these.
     

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