HR20/21/22/23/24, H21/23/24/25 & R22 (National Release) - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Doug Brott, May 11, 2011.

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  1. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    Dec 2, 2010
    I'm not exactly a genius at troubleshooting, but until someone chimes in with something else, I'd try the reset from the Menu, and if no joy, the Red Button Reset.

    Bonne chance! (ooops, that is francais, not espanol!)
  2. Indiana627

    Indiana627 Hall Of Fame

    Nov 18, 2005
    Got the update on both HR21s last night. I actually like it. I really like how they made the show name and clock (very top row of white text against the blue background) bold.
  3. BoB3K

    BoB3K Cool Member

    Jul 9, 2007
    The new info bar--I don't like it. Almost all of the features are stuff you use very infrequently, and now we have to stare at the option every time we change the channel! Who's making these design decisions?

    People are complaining about the CC, but what about the Mail thing? Who uses that? It already annoyed me when I had to see it on the occasional Menu pull-up, and now I have to look at it every time I change the channel? The more I think about it, I dare say I hate the new banner.
  4. mluntz

    mluntz Icon

    Jul 13, 2006
    Got the update yesterday on all 3 DVR's. It is what it is. Just something else we can't control. Life goes on.
  5. user3162

    user3162 New Member

    Jun 1, 2002
    I agree, except that I AM complaining about the CC. Plus, I like the music channels and the info bar screws up the quicktune menu and minimenu when listening to them.
  6. Drucifer

    Drucifer Well-Known Member

    Feb 12, 2009
    NY Hudson...
    Not here!

    BTW, what's the new firmware version for the HR21s?
  7. Indiana627

    Indiana627 Hall Of Fame

    Nov 18, 2005
    HR21s are 0x04A6.
  8. kmfdm515

    kmfdm515 Cool Member

    Feb 12, 2009
    tried there no way to stop tvmail from having that drop down saying you have new mail?

    it's bad enough that there's no way to opt out of tvmail...but now i have to see this crap every time i change channels, unless i go and delete my tvmail every time one comes in? totally obnoxious.
  9. Jeremy W

    Jeremy W Hall Of Fame

    Jun 19, 2006
    Nope. The old method wasn't obnoxious enough.
  10. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    Dec 2, 2010
    Deleting it is the only way right now. But you can delete it without reading it if that makes you feel better. (Using - - after selecting all.) That's dash, dash.....
  11. DonDeAgo

    DonDeAgo Mentor

    Jun 3, 2008
    Did anyone find their caller ID is now working? Mine hasn't worked since DTV sent me another HR21 receiver for one that had a hard drive problem.
  12. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    Jul 12, 2006
    Los Angeles
    Most likely you have grounding issues that are causing the sporadic nature of your Caller ID. (could be something else, but it's a good place to start)
  13. R0am3r

    R0am3r Legend

    Sep 20, 2008
    I received the updates early this morning on my HR22 and H23s. I also noticed that the audio stutter has not been fixed [again]. Is lousy audio something that we must live with forever?
  14. gcd0865

    gcd0865 Legend

    Jul 23, 2008
    I'm with the folks who don't care much for the new banner - too much clutter, taking up additional screen space, and showing menus I don't want to see every time I change the channel. But some people seem to like it, so hopefully the next release will have selectability for it in one of the setup menus (such as next to the banner display time selection) so everyone will be happy (they can call them "regular" and "enhanced" banners).
  15. sonofjay

    sonofjay Legend

    Aug 29, 2006
    I haven't read all 300+ posts so I apologize as I am sure this has been covered. Can anyone share (or post link) how to shut off this crappy new banner? Or if not at a minimum how to set it so that it doesn't always go to the TVMail tab for DirecTV spam?

    I have harmony remotes so I'd entertain macro's just get this mess hidden and a clean banner back.

    I searched but all I found were many many complaints about the banner without much info on how to fix it.

    Thanks in advance!
  16. RunnerFL

    RunnerFL Well-Known Member

    Jan 4, 2006
    There is no way to shut off the banner.
  17. srfrdan

    srfrdan Mentor

    Feb 24, 2010
    ive not received this update yet but it sounds like a real WINNER::eek2:
  18. Juppers

    Juppers Icon

    Oct 26, 2006
    Got the latest downgrade this morning. Audio dropouts are back after over a year, the interface looks even worse than before, which i couldn't imagine was possible, and the new bar at the top is extremely annoying. On the plus side the speed and lost keypresses seem to have improved slightly, but that is probably temporary since it restarted itself after the upgrade. Taking their software development inhouse has got to be the worse decision they ever made.
  19. Fraaaak

    Fraaaak Legend

    Jul 13, 2009
    I'm pretty much resigned to the fact that D* is going to push advertising any chance they get - which is why I tune to 502 and hit the up arrow so I don't have to see that slew of banner ads.

    The problem with the CC change is that, while many of us use it as a convenience, for many people (particularly the elderly and the deaf) it is a necessity - hearing aids are expensive, and Medicare does not cover hearing aids (or glasses, for that matter) - if a retiree is on a fixed income, they can't just pull a few grand out of the wazoo and get a hearing aid, and as one poster mentioned his mother's reaction to it, I'm sure there are many more going through the same issue.

    It's like deciding to move the wheelchair access ramp behind the building because you decided to put a billboard where the old ramp use to be. :nono2:
  20. vicmeldrew

    vicmeldrew AllStar

    Aug 22, 2007
    put me into the category of those who do NOT like the change on accessing cc; i want a one or two touch - bring back the old yellow button original
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