HR20/21/22/23/24, H21/23/24/25 & R22 (National Release) - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Doug Brott, May 11, 2011.

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    HIGHWAY Legend

    Apr 11, 2007
    north east pa
    got it on hr20-700 last nite. working all right for me.
  2. bobcamp1

    bobcamp1 Icon

    Nov 8, 2007
    My wife had this reaction last night. She couldn't find CC. I was in another room and told her to hit the Info button or the yellow button, which now both do the same thing. She replied that was dumb that two buttons did the same thing. She pressed the yellow button and still couldn't find it -- she said that just turned on the banner. I said it's in the banner. She pressed it several times -- after all, the banner does go away in 4 seconds. After a minute she finally found it. She said, "I don't want to know if CC is available on this program. I just want to turn it on." I said D* moved some of configuration stuff under the Info button, and that she had really found it. She said that was "$#^%# stupid, configuration and information are totally different". I just nodded my head.

    It's a good thing the French Open mix channel is on this week, or a 15 year D* customer may have been forced to switch. As it is, I dug out the TV remote and we will use it just to push its CC button.
  3. Lefky

    Lefky AllStar

    Jun 22, 2007
    I actually like the changes. At first I was not sure but after playing and using I like it.
  4. jimstick

    jimstick AllStar

    Feb 5, 2007
    My two cents; I am with those who do not like the new banner.

    That said, since the upgrade my VOD is extremely slow to download; over four hours for 36 minutes of program. When I run the system test, it says all is good, but in the more system info screen it says "To use cable networking unplug network cable and reset", or something like that. Doing so makes no difference. Tried a menu reset and a RBR, to no avail. Both of my HR20-700's are having the same issues. Just since the downgrade. Bill is up to date.

    Slimline 5 dish
    MRV enabled
    Internet via DSL
  5. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    Dec 2, 2010
    Hard for me to imagine it's anything other than a cramp in your ISP pipeline. Did you run a speed test anywhere in that time frame? I'm now on cable, allegedly way faster than DSL, and sometimes it crawls.
  6. Drucifer

    Drucifer Well-Known Member

    Feb 12, 2009
    NY Hudson...
    Yep, it is the big mystery on what DTV got plan for the YELLOW.
  7. skyboysea

    skyboysea Icon

    Nov 1, 2002
    On my hr20-700
    upgrade day + 4: TVapps stop working
    upgrade day + 8: receiver is so slow to be inoperable and requires reboot

    Guess the QA folks were on vacation and no one tested this before releasing.
  8. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    Dec 2, 2010
    This isn't my experience at all. Have you done the double reset?
  9. skyboysea

    skyboysea Icon

    Nov 1, 2002
    Rebooted 3 times in 8 days. Anyway, a production quality software would require no reboot.
  10. srfrdan

    srfrdan Mentor

    Feb 24, 2010
    got it this morning and works fine. kinda like the new top bar:lol: but the bottom bar thats always been there hangs around way to long and never goes away when paused. i cant beleive they cant figure that out.:confused::mad::eek2:
  11. RunnerFL

    RunnerFL Well-Known Member

    Jan 4, 2006
    Pressing exit clears the progress bar (bottom bar).
  12. GregAmy

    GregAmy AllStar

    Jan 7, 2008
    Apologize if this is a repost (too many pages to sift through), but how do I turn off the front panel LEDs on x4A6 so my wife isn't complaining about a bright LED bothering her at night while she's trying to sleep? The "old" way -- holding down the left button on the panel while pressing the right -- has the new menu system doing all kind of funky things...but no change in front panel LEDs.

    I do have to wonder why a design team would existing button functions for long-standing products. Adding functionality is one thing, but changing existing functionality is bordering on unconscionable...


  13. jazzyjez

    jazzyjez Legend

    Jan 2, 2006
    You can do it by holding down the right button while pressing the left one - the opposite of what you're now doing. Strictly speaking, the 'command' to dim the LEDs is to press left and right simultaneously - your old way used to achieve this by default, but I can confirm that the above does work with the new release.
  14. joed32

    joed32 Hall Of Fame

    Jul 27, 2006
    You have to be on a channel that is not interactive when you dim the lights, go to a network like CBS, NBC, etc. to be safe. It works the same as it always did. I press both buttons at the same time by the way.
  15. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    Jul 12, 2006
    Los Angeles
    Looks like everyone should have gotten the new release at this point ...
  16. MISpat

    MISpat Legend

    Apr 21, 2009
    Does anyone know if the ability to view your bookmarks in a recorded program and select the one you want to jump to has been moved? It looks like it's gone entirely.

    I know I can still jump to them by using the slip/skip buttons when I'm rewinding or fast forwarding... it's the ability to look at a list of them with the exact times that I'm looking for.
  17. FussyBob

    FussyBob Legend

    Jan 11, 2009
    Got the upgrade yesterday in NE PA.

    For the record......


    All upgraded without a problem. TV Apps work, as VOD, logos there, boxes switch channels in less than 3 seconds, not keen to the banner but can live with it.

    Bob P.
  18. JohnDG

    JohnDG Legend

    Aug 16, 2006
    How fracking difficult would it be for the Yellow button to directly open the CC drop-down menu on the new info bar?

  19. Racer88

    Racer88 Icon

    Sep 12, 2006
    Wow talk about 2 steps forward 20 steps back....

    Who designs this god awful crap? It looks like something that came from a legacy Dish Network IRD.

    After all the months and years of fussing and cussinig about making CC easily accessible we've reverted back to as many, or more, clicks than ever before?

    Why does D* have such a huge aversion to wrap around menus for ANYTHING?

    How about actually fixing something, like oh, I dunno, the freaking screen saver activating for no reason whatsoever, or the stupid press and hold to activate stuff, or the huge delays between pressing a button and anything actually happening, and on and on and on......instead of screwing around with and screwing up even more stuff......
  20. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    Jul 12, 2006
    Los Angeles
    It originally took something like 20 steps to turn on/off CC .. The current implementation is a far cry from that.

    What do you mean the screen saver activates for no reason whatsoever? I certainly haven't seen this. As for press and hold, there may be some moderate relief in that area down the road. Now, for your last issue ...

    Well, the stuff you didn't notice in this particular iteration will go a long way towards making you happy. Development is not static .. Things will continue to get better. Clearly the biggest hit on this one is channel banner .. Funny thing for me, though is that I actually use CC now for some things. Before it showed up in the channel banner, I always forgot about it. :lol: So for me, the change was a good thing .. That being said, I realize that many of you don't like the change.
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