HR20/21/22/23/24, H21/23/24/25 & R22 (National Release) - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Doug Brott, May 11, 2011.

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  1. Golfman

    Golfman Icon

    Dec 20, 2007
    Reston, VA
    After going back and looking at Doug Brott's posts I see that 0x4A6 was listed as the NR for the HR21 back on 5/11 and was being pushed on a staggered release. That post also listed 0x4A7 as being pushed to the HR24.The CE 0x4A6 hosed my eSATA drive playlist so I rolled back to the then NR in May.

    In early June 0x4A6 was pushed to my unit as the next NR and the issues I posted began. At that time 0x4A7 was still listed as the NR for the HR24 as far as I know. I looked at the firmware watcher after the push of 0x4A7 and it still listed 0x4A6 for the HR21-100.

    Anyway I'll give 0x4A7 a chance to stabilize and see how it works out. Maybe I can hook up my eSATA drive and see if the playlist is recoverable. That would be a big plus.
  2. bobcamp1

    bobcamp1 Icon

    Nov 8, 2007
    The leaving-behind of error messages was a bug I found when they introduced the new banner. To work around it:

    1. Bring the guide up.
    2. Change the channel in the picture-in-menu in the upper-right to a channel you definitely get.
    3. Exit the guide. You'll be on the channel you just changed to, but the error message will be gone.
  3. Bill Broderick

    Bill Broderick Icon

    Aug 25, 2006
    Long Island
    I'm having the same problem. But in my case it's my HR20 that I can't play from. So far, the only thing that resolves this is to reboot the HR20.

    It's happened once a week for the last three weeks.
  4. oldengineer

    oldengineer Godfather

    May 25, 2008
    I am happy to report that 1 week after getting 4a7 and 6 days after doing a double RBR reset my HR21-200 is back to pre-4a6 performance and, in fact, may be a little better than it was.
  5. lwilli201

    lwilli201 Hall Of Fame

    Dec 22, 2006
    TV Apps are not working on my HR21-100. When I push the right arrow the black bar where the apps are supposed to be comes on then goes off and I get error message "Service Unavailable". Internet connection is ok but Network Services will not connect.
  6. Athlon646464

    Athlon646464 Yada Yada Yada DBSTalk Gold Club

    Feb 23, 2007
    Uxbridge, MA
    Try 'Repeat Network Setup' from the 'Network Setup' choice on your 'System Setup' menu. If that does not work, try the 'Restore Defaults' choice.

    The next step would be to do a menu restart of your DVR.

    The last thing to try if all of the above fail would be to re-boot your router and modem.
  7. mikeny

    mikeny Hall Of Fame

    Aug 20, 2006
    Receiver: H25-500
    Software: 0x4a8
    Report Key: 20110716-2FC6

    Issue: Lost ability to view either of 3 DVR PlayLists ..I realized this when I turned it on out of standby this morning.

    Resolution: Rebooted H25 through menu..It then found all 3 DVRs immediately.
  8. billgrayny

    billgrayny Legend

    Jan 20, 2007
    Ithaca, NY
    I am still experiencing the playback freeze/audio dropout on my HR20-700. Previously I thought pausing during playback would fix the situation, but in heavy use yesterday I experienced many freezes and dropouts and the pause didn't remove the issue.

    I never saw this before in 4.5 years with the HR20-700, and never before 04AA was loaded.
  9. billgrayny

    billgrayny Legend

    Jan 20, 2007
    Ithaca, NY
    My HR20-700 with 04AA got into a mode 1 week ago where I could not rewind into the buffer and play back. If I attempted to skip back or fast back, the status bar would show me moving back into the buffer, but the actual playback stayed at real time at the end of buffer.

    I managed to get proper performance back by doing a Menu Reset. Never experienced this before 04AA.
  10. GordonT

    GordonT Legend

    Apr 17, 2007
    On 07/07, I got 0x4a8 installed on both my HR24-500 DVRs. I was out of town for 12 days and when I returned I saw that the same release (0x4a8) was installed on both DVR's on 7/21. I looked in the History on both boxes and sure enough, there were software downloads on 07/07 and 07/21 (actually 2 downloads on the 21st). Is this "normal"? Is it possible that the newer release (can't remember the version number) tried to get pushed and failed?

    I'm not having any issues; just curious about the repeated installations of 0x4a8.
  11. Derwood

    Derwood AllStar

    Dec 18, 2006
    I believe that was the day that an erroneous DL was pushed to the HR24's. I think it was called 0x8000 and had no discernible difference to 0x4a8. There were many posts on here about it and then someone realized that the wrong switch was thrown and 0x4a8 was re-pushed to all HR24's.
  12. djrobx

    djrobx Godfather

    Jan 26, 2009

    Our DVR appears to have recorded all 2 hours of last week's America's Got Talent, but we can only play the first 45 minutes of it. It gets to a certain spot and gives us the delete prompt. Tried rebooting and it does the same thing.
    There were no messages about a loss of signal. We ended up deleting it.
  13. balboadave

    balboadave Legend

    Mar 3, 2010
    I just got 0x4d1 on my two HR24-500s. Where are the release notes? :D
  14. mthompso105

    mthompso105 Mentor

    Mar 21, 2007
    I too got 0x4d1 on my HR22/100 early this am. It least it does not seem to have done any harm.
  15. MarkEHansen

    MarkEHansen AllStar

    Sep 4, 2008
    Are there any release notes for 0x4d1? I've looked all through this thread and can't find them.
  16. hiker

    hiker Icon

    Mar 1, 2006
    Hello! Anybody there? The board must be on auto pilot, everyone on vacation? :sure:

    5 of 7 HR20s got 0x4d1 here. What's up?
  17. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    The only difference is under-the-hood improvements.
  18. murry27409

    murry27409 Member

    Oct 16, 2007
    My HR20-100 got it as well, but not my HR22-100.
  19. hiker

    hiker Icon

    Mar 1, 2006
  20. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    First of all, no. That fix was on the backend.

    Second of all, please continue discussion on the new national release in the new thread at the top of this forum.
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