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HR20/21/22/23/24 & R22 (National Release) - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Doug Brott, Feb 9, 2011.

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  1. Feb 9, 2011 #1 of 120
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    Jul 12, 2006
    Los Angeles
    Receivers included in this release:
    HR20-700 • HR20-100
    HR21-100 • HR21-200 • HR21-700 • HR21Pro
    HR22-100 • HR23-700
    R22-200 • R22-100

    Release notes: http://www.dbstalk.com/showthread.php?t=189900

    Remember, of course... please keep all posts to issues only. If you have no issues, or simply want to discuss other issues related to this release, please use the discussion thread.

    We ask that you keep polite and focused within this thread, and post as much detail as possible. If your receiver is set up for network issue reporting, please post the key generated by the receiver.

    Being part of the DBSTalk community means working together to help each other document issues and come up with solutions. While everyone gets upset from time to time, this is not the appropriate place for vents or rants. All off-topic posts and discussion will be deleted.

  2. Feb 9, 2011 #2 of 120
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    Jul 12, 2006
    Los Angeles
    While this is more or less a small modification to the previous national release, I've created a new thread so that we can keep all of the recent information contained in this thread.

    The earlier thread is located here:
  3. Feb 9, 2011 #3 of 120

    hdtvfan0001 Well-Known Member

    Jul 28, 2004
    Having this roll out to the full HR2x family is a nice thing to see.
  4. Feb 9, 2011 #4 of 120

    zztrainv2 Cool Member

    Aug 26, 2007
    There is much more "beeping." I am not sure how to describe it better, but the sound that the DVR used to make when you tried to do something that was not possible is now very prevalent and is quite annoying.
  5. Feb 9, 2011 #5 of 120

    SEAKevin AllStar

    Jul 8, 2006
    Well I"m hoping this fixes my Youtube issue. I did a 02468 reset yesterday at about 5pm PT and it just re-downloaded 0452 to my HR21-100. When is this new update going to be pushed? Or when can I get it from 02468?
  6. Feb 10, 2011 #6 of 120

    Tom_D_SL New Member

    Feb 10, 2011
    While I can't say for absolute certain, it look like this new firmware is causing lost frames, a 'stuttering' choppy video.
    (sound is normal) Also fast forward looks crappy with half-frames instead of a smoother fast frame rate.
    Anyone else seeing this?
  7. Feb 10, 2011 #7 of 120

    broeddog AllStar

    Sep 11, 2009
    My HR24-200 got the update to 054 two days ago and so far everthing appears to be working just fine, youtube included.
  8. Feb 10, 2011 #8 of 120

    Tom_D_SL New Member

    Feb 10, 2011
    I just reset my hr24. works fine playing the same program that was choppy. This is the same behavior I saw yesterday. It proves the disk/data is not bad, but the code is bad. Maybe a memory leak(?). In any case, it's fine
    for awhile, then goes choppy. Can anyone confirm?

  9. Feb 10, 2011 #9 of 120

    RichBenson New Member

    Feb 10, 2011
    Did the YouTube results stop showing up for anyone else? My wife was telling me that YouTube videos were showing up on the DVR last night. When she went to show me tonight in the Smart Search, no YouTube videos show up. Internet connection is functional (started a VOD recording to verify).

    Both of our DVRs are running 0x457. They're both the HR24-500 model.

  10. Feb 10, 2011 #10 of 120
    Ned C

    Ned C Just me being me DBSTalk Club

    Mar 6, 2008
    Racine WI
    System did it 0x458 download on my HR20-100. I now don't have the ability to see the recordings it does on other machines(4 others) in the listing. Did 2 resets hard and soft, with the same results. Other machines in the house all working fine and showing what they record. Also, there's about a 2-3 second delay on all key pushes. This is the 1st time a download has effected this machine. Hope this posting helps the cause.
  11. Feb 10, 2011 #11 of 120
    Capt Don

    Capt Don New Member

    Jan 14, 2009
    HR20-700 w/external 1TB drive now choppy playback with pixilation. This can occur as often as every couple of seconds rendering watching recorded material impossible. Reset does not solve (tried multiple times). Performing 'Start Over' sometimes helps. Problem can go away for several minutes and then reappear. Problems playing back with old recorded material or new material. Noticed external disk light in considerable frenzy unlike I've ever seen before.

    I wish we had a way to perform a n-1 version firmware download until the current firmware problem is fixed.

    Anybody have user workaround(s) for this serious playback problem?

    [Also forgot to note that there is considerable delay with remote button commands. System response on List displays very slow and deleting a show even froze-up screen response competely once].
  12. Feb 10, 2011 #12 of 120

    papasurf New Member

    Feb 10, 2011
    Hi Tom_D_SL,

    I have the same symptoms after the update on two new dvr's. An HR24-200 and an HR-24-500. They were perfect before the new firmware.
  13. Feb 11, 2011 #13 of 120

    Tom_D_SL New Member

    Feb 10, 2011
    I've confirmed this problem is repeatable. A push button reset fixes it for about 6 hours, then it goes bad again...
    Anyone else?
  14. Feb 11, 2011 #14 of 120

    r34220 AllStar

    Jan 6, 2007
    I am getting this shuttering on my HR20 as well.
    was fine b4 this release 0x458
  15. Feb 11, 2011 #15 of 120

    sbelmont Legend

    Aug 5, 2007
    We are getting stuttering on our HR20-700 too. Especially when using MRV to play recordings from other receivers. Everything was fine before yesterday.
  16. Feb 12, 2011 #16 of 120

    RBTO Legend

    Apr 11, 2009
    First time I've ever seen this - video sat on gray screen with no audio for about 5 seconds this evening at turn-on in my HR20-100. I usually have instantaneous video and audio when I turn it on. All else seems normal and working ok.
  17. Feb 13, 2011 #17 of 120

    Indiana627 Hall Of Fame

    Nov 18, 2005
    My HR21-100 is still on 0x452 from December and not 0x457 as is stated it should be in the release notes thread. However it is getting the Youtube ability.
  18. Feb 13, 2011 #18 of 120

    cbhpi AllStar

    Nov 17, 2008
    The morning of February 9th, when I first powered up my HR21-200, it behaved as if it had received a software update. When I checked the software version, it still said 0X452. Today, I forced a software update, but it still says 0X452. Go figure.
  19. Feb 14, 2011 #19 of 120

    tabrewer New Member

    Mar 10, 2008
    I have a HR21-700 with 0x457.... I am now getting picture & sound freezes. My RF remote or buttons on the receiver don't function each morning until I do a RBR.
  20. Feb 15, 2011 #20 of 120

    jeepwrang3 Legend

    Aug 19, 2006
    My HR20-700 is stuttering when using the remote for any DVR functions since the update. Just thought my unit was acting up but i guess its more widespread.
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