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HR20-ALL: 0x168 - Discussion / Issues

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Tom Robertson, Jun 14, 2007.

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  1. Vinny's Kid

    Vinny's Kid New Member

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    May 18, 2007
    I am new to the forum and was referred here by my father (hence my clever name). The forum has been a very useful tool with helping me adjust from my beloved TiVo. I received the HR20-100 about a month ago and downloaded the new UI about 10 days ago. There are a couple of issues I am having and I'd like to know if they are common occurrences:

    On Thursday, I was watching 'The Office' marathon on NBC-HD. I went back to watch in the buffer (approximately 1 hour back), but the program had no audio. I was able to hear the opening music and the commercials, but no dialogue.

    Also, I know you can now delete shows from the prioritizer when no episodes are scheduled, but it seems there is quite a bit of lag time after hitting the double dash. Even when I exit the prioritizer and immediately go back, the show that I deleted is still there. Then a bit later, it's gone. This has caused me to lose some shows in my prioritizer that I didn't want to delete. Perhaps in future updates, DirecTV can include an "are you sure..." prompt?

    Anyway, thanks in advance for your help.
     
  2. Pluvious

    Pluvious AllStar

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    Jun 12, 2007
    EXCELLENT NEWS!! Thanks for posting. I knew it wasn't my end! :grin:
     
  3. Rich

    Rich DBSTalk Club DBSTalk Club

    27,944
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    Feb 22, 2007
    Piscataway, NJ
    You have no idea how lucky you are. 7 months ago I was ready to take a hammer to mine.
     
  4. crendall

    crendall Legend

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    Jun 26, 2006
    I've noticed when I enter the number on the remote to change the channel, it doesn't always change. Sometimes i enter the number a couple times and it finally changes the channel, or times I have to enter a four digit number with the leading zero and then it always changes the channel.

    I have a HR20-100.
     
  5. SBHD

    SBHD Mentor

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    Apr 21, 2007
    I sometimes have to enter a channel two or three times before it switches (HR20-700).
     
  6. WashDCHR20

    WashDCHR20 AllStar

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    Apr 11, 2007
    For the first time EVER, with this release my caller ID all of the sudden started working. Until now it never worked with any release. I hope this is a positive sign, I had given up hope that it would ever work.

    However, now I'm getting audio dropouts for the first time ever, and they are actually the worst on SD channels like CNN (it was exhibiting severe audio dropouts today). Never had them before, so that is not such a good sign. This is while viewing a channel "live". Rewinding the buffer briefly and then playing back from that point will correct the problem, it seems. Never ever experienced this before in any release. I am using the optical digital output and never had problems with it in the past.
     
  7. badlydrawnboy

    badlydrawnboy Mentor

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    Aug 30, 2006
    Lost all my settings/shows today.

    Box was freezing up, and very unresponsive. Remote wasn't working, or was with super delays.

    did a RBR, and when it came back up it was like a new install.
    All my to do lists are gone
    All the shows are gone.

    I'm just glad that I'm in the summer season right now as I had most of everything watched except the riches. but boy is that annoying to lose all the shows.
     
  8. SBHD

    SBHD Mentor

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    Apr 21, 2007
    I've had the audio "stutter" issue since 0x15c. I'm use the same trick - hit the RW buffer once or twice, then play. Spoke with my sister (in Reno, NV), and she has same problem.

    AUDIO SYNC: TNT had delayed audio (out of sync) today. Just slightly - no where near as bad as our HD Local FOX feed (KKFX), which is .25-.50 sec behind. FOX audio has been out of sync for going on TWO weeks. All DTV says is "it's a broadcaster problem, and our engineers are working on it with them"
     
  9. hilmar2k

    hilmar2k Hall Of Fame

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    Mar 18, 2007
    That seems to be a problem with the NY affiliate, because I had the same issue.
     
  10. Vinny

    Vinny New Member

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    Sep 1, 2006
    Long Island, NY
    That has been an issue for a few months. The good news is, it seems to be fixed with the latest HR20-700 CE; which means, probably when this CE goes national, you're channel changing bug will be fixed.
     
  11. joebbaseball

    joebbaseball Legend

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    Aug 25, 2005
    Hey all, just got done reading this entire thread... man it sure seems like the H20's have their problems! Anyway, I was just wondering, I have the -100. Just installed Friday (1st thing I asked the installer was if it was the -100 or -700, his response was, there is a 700?) Anyway, first impressions are that it is good... the blue is a bit bright, but I do like it. At this point of only having it for one weekend I only have a couple issues. First off, I didn't say any resolutions to not finding every local channel. For example our local ABC affiliate has a feed of its main channel on 9-1, but they also just released a 9-2 for weather. However the H20 isn't getting it. Also with these upgrades (which all seem bad!) can someone tell me how they get downloaded? Is it just through the dish or is it via phone line. The reason why I ask is that I don't have a phone line.
    Thanks!
    Joe
     
  12. hilmar2k

    hilmar2k Hall Of Fame

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    Mar 18, 2007
    Updates download via the sat, no phone line needed. And about the updates, the HR20 has gotten much better throughout the course of updates. Each one makes the box a little better, and a little more stable, There are individual issues each time, but on a whole, each one is better than the last. Kepp 'em coming is what I say.
     
  13. squawk

    squawk Legend

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    Mar 5, 2006
    Los Angeles
    My 3rd post to this thread. Newly discovered problem, I @ least have, following this upgrade. If watching channel, & enter channel number to change channel, HR20 does not frequently execute request. Find that that if I continue to point remote after pushing channel helps, but this shouldn't be an issue since rely upon RF. Perhaps this is where the problem lies.

    Missing my Replay more & more.
     
  14. joebbaseball

    joebbaseball Legend

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    Aug 25, 2005
    Thanks for the response... thats great to know. I'm assuming that when I took it out of the box and turned it on, it automatically forced the newest downloads?
    Joe
     
  15. Vinny

    Vinny New Member

    2,158
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    Sep 1, 2006
    Long Island, NY
    Please see post 3 before yours.
     
  16. man_rob

    man_rob Hall Of Fame

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    Feb 21, 2007
    I have found one glitch since the latest update. In 720 crop mode, sometimes the picture is vertically stretched, distorting the picture, making people on the screen look very thin, and tall. Sometimes the picture jumps quickly in and out of this distortion. It seems using the slip, the info banners, and opening menus can trigger it as well.
     
  17. hilmar2k

    hilmar2k Hall Of Fame

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    Mar 18, 2007
    You're not alone....

    http://www.dbstalk.com/showthread.php?t=90422
     
  18. SBHD

    SBHD Mentor

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    Apr 21, 2007
    Yes - it's been there since 0x15c. Usually give up and use TV's zoom, but it's not as friendly, as it also zooms the DTV menus.

    Not to sound like a broken record (or a scratched CD?), but I will anyway: IMHO it's apparent by the amount of effort put into releasing the new "GUI", there was very little troubleshooting time available for "features" like the crop-stretch bug. :(
     
  19. man_rob

    man_rob Hall Of Fame

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    Feb 21, 2007
    I only have had the DVR 2 weeks, but D* just pushed the latest update to 0x168 a couple of days ago. I hadn't had the problem before the update.

    Yes it is very annoying. I was hoping that they'd set it to crop just a bit less, as in the crop mode, it clips the top and bottom of 16x9 letter boxed programs. Now I just hope they fix this bug.
     
  20. giden

    giden AllStar

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    Sep 13, 2006
    Sorry if it's been asked: w/ 0x168 can we now play video thru the HR20 boxes? my vids show up on the list now (never did before) but there's an "X" at the beginning of the title. music and pics are fine.
     
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