True. But, I want a 700 model So, I can do CE's. Right now there hasn't been any for the 100 model. I ended up keeping the new HR20 as the person who sent it to me gave me a good price on it. So, I ended up letting her know and paying for it. I would of felt to guilty if I would of kept it and didn't do anything about it. I think I am going to get Directv to replace this bad one.