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HR20/HR21/HR22/HR23/R22 0x040A/0x040D/0x040E - Issues Only

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Aug 11, 2010.

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  1. Aug 11, 2010 #1 of 189
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    Receivers included in this release:
    HR20-700 • HR20-100
    HR21-100 • HR21-200 • HR21-700 • HR21Pro
    HR22-100 • HR23-700
    R22-200 • R22-100

    Release notes: http://www.dbstalk.com/showthread.php?t=182464

    Discussion: http://www.dbstalk.com/showthread.php?t=182466

    Remember, of course... please keep all posts to issues only. If you have no issues, or simply want to discuss other issues related to this release, please use the discussion thread.

    We ask that you keep polite and focused within this thread, and post as much detail as possible. If your receiver is set up for network issue reporting, please post the key generated by the receiver.

    Being part of the DBSTalk community means working together to help each other document issues and come up with solutions. While everyone gets upset from time to time, this is not the appropriate place for vents or rants. All off-topic posts and discussion will be deleted.

  2. Aug 12, 2010 #2 of 189

    hidef2010 AllStar

    Jul 28, 2010
    Ok, let me be the first to ask a question.....I recently got my HR22-100 and H24-100 all set up. All seems to be ok, except when using the remote control on my HR22-100. When I press the guide button , it takes a second or two longer than it once did for the guide to show up on screen and sometimes when scrolling through channels it "hangs" on a channel just a bit too long. I checked my H24 and it is not experiecing any of this. In fact, it responds to the remote instantaneously.
    Does anyone have any idea what could be causing this "slow" remote. I actually have my "native mode" set to off, as I read that it may slow down response times.

    The HR22-100 is connected via HDMI to a Pioneer Kuro if that helps.

  3. Aug 13, 2010 #3 of 189

    KoRn Legend

    Oct 21, 2008
    ^ No issue. That is normal for the HR22. It is very slow compared to the HR24. Should have made sure you got 2 HR24's instead. Good luck.
  4. Aug 13, 2010 #4 of 189

    lsbrodsky Mentor

    Dec 3, 2005
    After the update my custom Guide was missing a number of channels that had always remained on previous updates, some, but not all of the locals and HallmarkHD. I entered them back into the Guide and all seems well. Anyone else encounter this?
  5. Aug 20, 2010 #5 of 189

    Skyboss Icon

    Jan 22, 2004
    Yeah. These things are slower than s.... . Even worse after an update. :nono2:

    I have 3 HR24s on the way... Can't wait. One arrives today.
  6. Aug 20, 2010 #6 of 189

    LinkNuc Legend

    Jul 4, 2007
    No issues, HR23-700 here
  7. Aug 20, 2010 #7 of 189

    techdimwit Legend

    Sep 23, 2007
    My HR21-700 shows that this software update downloaded early this morning. Prior to that, I was having major issues with this receiver. It would freeze on both live and recorded programs, spontaneous reboots and very, very slow remote response. Quite buggy behavior. Haven't watched it enough today to see if anything is better but it doesn't appear as though this update is meant to correct anything like that anyway. It's just very odd.
  8. Aug 21, 2010 #8 of 189

    VaJim Godfather

    Jul 26, 2006
    ....I believe the 'Slow Remote Syndrome' is being treated like the 'Caller ID' fiasco. DTV feels that the longer they ignore it, we will forget it exists. I’m on my second set of DTR’s and the slow remote problem is BACK. What aggravates me is the DTV continues to releases software that does not fix the remote. I still believe that a lot of the slow remote problems are caused by the apps that load when you turn on the DVR. The ‘EXIT’ buttons along with the red-button re-set are my constant companions.:nono:
  9. Aug 21, 2010 #9 of 189

    Syzygy Hall Of Fame

    Dec 5, 2005
    DTV also continues to release software that does not fix the "Boolean autorecords capture reruns" problem — now 11 months old.
  10. Aug 21, 2010 #10 of 189

    hdtvfan0001 Well-Known Member

    Jul 28, 2004
    Hmmm....apparently a number of folks have either forgotten how to post in an Issues thread (with model number, report number, etc.), or else been confusing it for a discussion thread. Those kinds of posts will not help get anything resolved or diagnosed.
  11. Aug 21, 2010 #11 of 189

    sdirv Icon

    Dec 14, 2008
    So far looks like the latest update to my HR22-100 has disabled the s-video, composite video, and analog audio output ports completely. Effectively ending my ability to copy anything from the receiver to my DVD burner.......<crap>
  12. Aug 21, 2010 #12 of 189

    sdirv Icon

    Dec 14, 2008
    I've been playing with it all morning, done everything I can think of. Nothing I've been able to do gets me any output on the "low quality" analog outputs from my HR22-100.
  13. Aug 22, 2010 #13 of 189

    dreadlk Hall Of Fame

    Sep 18, 2007
    Why have they gone back to releasing these half baked updates?
  14. Aug 22, 2010 #14 of 189

    sdirv Icon

    Dec 14, 2008

    I'm the only one (here) who's reported any kind of a problem, and I'm not convinced at all that it's related to the update.
  15. Aug 22, 2010 #15 of 189

    Davenlr Geek til I die

    Sep 16, 2006
    Have you tried unplugging it for 30 minutes?
  16. Aug 22, 2010 #16 of 189

    tivoboy Legend

    Aug 16, 2006
    I seem to have lost local HD feeds here in the.bay area.
  17. Aug 22, 2010 #17 of 189

    Smitty7265 New Member

    Feb 14, 2008
    Anybody know if these versions (0x040A or 0x040D) will fix the stuttering video/audio issues on recorded and time delayed video? I believed this was introduced on version 0x03DE, which currently on my HR21-700.

    Right now, my recorded media is completely unwatchable.


    Thanks all!
  18. Aug 24, 2010 #18 of 189

    ZTerry AllStar

    May 24, 2007
    I have a HR20 receiver that is several years old, and although the picture quality is outstanding, I have problems when trying to rewind and play (pic will often stick or halt). I can live with that for now, but I am experiencing audio dropouts occasionally (not too often, and just or a second). Do others experience these intermittently or is it a sign of a receiver going bad? Thanks.
  19. Aug 24, 2010 #19 of 189

    Bitgod AllStar

    Sep 23, 2006
    I can always tell when I've had a SW update, it's when my DVR constantly reboots. My HR21-100 is doing the rebooting loop, which it did on the last update, if not others before that. Already powercycled it once, I'll let it sit for a long amount of time this time. I think it took a few restarts to cure it last time. The HR21-700 in another room doesn't seem to get stuck like this.
  20. Aug 24, 2010 #20 of 189

    Smitty7265 New Member

    Feb 14, 2008
    I'm willing to try anything at this point. Time delayed or Recorded content is irritatingly and near impossible to watch. I did notice that on Time Delayed material, if I fast forward to real time, it clears up. Almost makes me believe there is a buffering issue, or memory is not being mapped right or simply bad memory.

    Is it possible to force a FW update (from 0x03DE to 0x040A or 0x040D)?

    BTW, signals are high so it's not a dish alignment problem.

    Thanks for any help offered, really!
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