HR20 installed 10/2007 is owned?

Discussion in 'DIRECTV General Discussion' started by dlt4, Jun 26, 2009.

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  1. dlt4

    dlt4 Godfather

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    Oct 4, 2006
    Florida
    I was on the phone today with D* about my dead R15 and the subject of leased/owned came up. I was told that my HR20, installed in October of 2007, is owned. My R15 is leased and it was installed long before the HR20. Isn't 10/2007 well past the effective date of all receivers being leased?
     
  2. Blurayfan

    Blurayfan Hall Of Fame

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    Nov 16, 2005
    Illinois
    Yes Oct. 2007 is past the time where DirecTV switched to lease. The lease policy started on March 2006.
     
  3. wingrider01

    wingrider01 Hall Of Fame

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    Sep 9, 2005
    Depends, have mutiple HR2X boxs and multiple SD boxs - all of them are owned, they replaced broken owned units that where under the protection plan. I worked with the access card department to make sure the replacement boxes where flagged owned and there was no extension.
     
  4. dlt4

    dlt4 Godfather

    490
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    Oct 4, 2006
    Florida
    Thanks for the confirmation.

    Now I'm just waiting for the "case management" call before they will replace my R15, even though I have the PP and no history of multiple service calls. Rather irritating! :(
     

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