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HR20 Weird Behavior with Starz! Package

Discussion in 'DIRECTV Programming' started by untfan, Oct 18, 2007.

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  1. untfan

    untfan Cool Member

    Nov 22, 2006
    I subscribe to the obsolete Total Choice package, and prior to the Starz! preview weekend I dropped all premium channels as I planned to subscribe to the Starz package to take them up on the giftcard offer.

    Well anyway, I have a total of two receivers a HR20 and a R15. The HR20 is still receiving the Starz! package (only SD channels though) plus the Sundance Channel (CH#549). I am currently not subscribed to any premium channels at all - the R15 doesn't receive any of the aforementioned channels.

    I've never seen this before in my 5+ years with DTV.

    I was going to swap my R15 with a new HR20 in the next couple of days in a deal I worked with retention where I could buy my new HR20 retail. The R15 is my primary so they'll have to remove and readd all services at which point this "issue" will most likely correct itsef. A reboot probably would too.

    Any ideas what is going on - Is the data stored on the access card stale? Not necessarily complaining, just wondering what happened.
  2. mexican-bum

    mexican-bum "Jack Of All Trades, Master Of Some"

    Feb 25, 2006
    Ya for some reason your access card is still partially authorized for starz channels, it will probably refresh within a couple days and they will be gone. Next time before you remove something if you pull your access card out, then remove your programming you will get it for a few more days before it refreshes as the card won't get hit with the deactivation since it would be out of the receiver
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