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HR21-200: 0x16D Issues / Discussion

Discussion in 'DIRECTV - HR21 Discussion (private)' started by Earl Bonovich, Oct 24, 2007.

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  1. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Jun 18, 2006
    I have discovered that the garbagey noise I got while changing channels from SD to HD also happens during trickplay on all the MPEG4s I tried. Turning off DD solves it.

    (connected via HDMI)
     
  2. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    Stuart. Thanks, but turning off DD does not work in my case. Since I watch a very high percentage of MPEG4, it may be that I only see this problem on MPEG4 as well, though. I will have to try some MPEG2 channels .. I still get that noise that you spoke of.
     
  3. hasan

    hasan Well-Known Member

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    Ogden, IA
    OK, I've made substantial progress!

    1. The 750 gig Free Agent Pro eSATA is good. It now works perfectly on the HR20-700!:)

    2. This same drive appears to work, but won't stay working on the HR21-200. It causes the machine to hang, and produces bad (unplayable) recordings. This only takes a few (< 10) minutes to manifest.

    I'll wait for a few updates that specifically address eSATA on the HR21-200 (or for someone else to tell me they got it to work reliably), and then either move the drive back to the HR21-200, or buy another eSTATA drive specifically for the HR21-200. I must admit, having a working 750 gig eSATA on the HR20-700 is glorius:)

    =============================================
    HR21-200 Internal Drive Space Calcs:

    I recorded 15.25 hours of HD, all but 3 of it in MPEG-4. 3 of it was NFL-ST in HD.

    From my calculations it appears the internal drive of the HR21-200 will record approximately 45 to 50 hours of MPEG-4 HD.
    =============================================

    The eSATA drive on the HR20-700 appears to have a capacity of approximately 130 hours of MPEG-4.
    =============================================

    In a bunch of other calcs, I used 100 mB of dedicated D* use...in other words, if the internal drive of the HR21-200 is 320 mB (I think that's right), I used 220 gB for my calculations involving my recordings.

    I didn't have nearly as much data on the eSATA capacity on the -700, because I didn't have enough recording time.

    Does anyone have (off hand, so I don't have to do a bunch of searching), the approximate number of gigs per hour mpeg-4 recording requires? I know there is a "range", but I just want an idea, so I can check my own calculations.

    Roughy, if my calcs are right, the HR21-200 uses 2% of drive space per hour of MPEG-4. 100 percent would therefore be 50 hours of MPEG-4.

    Right now I have 15.25 hours of MPEG-4 (mostly) recording on the HR21-200. That is using 31 percent of available space. 31% of 220 gigs is 68.2 gigs.

    68.2 gigs/15.25 = 4.5 gigs per hour ....I wonder how this calculation compares with the "spec'd" number of gigs per hour for MPEG-4 HD?

    =================================================

    Since what we have to work with as "users" most of the time, the most revealing way to present drive space usage is "percent per hour". If we know that MPEG-4 HD uses 2% per hour on the HR21-200 (this number is drive size dependent), then simply by looking at the % available bar, we can tell how many hours of recording time we have left on the drive. For example: if we have 40 percent of drive space available, then we can do approximately 20 more hours of MPEG-4 HD recording before we are out of drive space.

    I have had no internet access since late Friday/early Saturday. I just got it back this morning (bad card at the fiber optic drop out in the country one mile from our house), so I have some catching up to do.

    N.B. All my references above to MPEG-4, mean MPEG-4 HD recording!
     
  4. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    How long was it paused the first time? Is it possible that you filled the 90-minute buffer and then somehow the buffer moved on without you and then you were stuck in la-la land somewhere before the buffer without the ability to reach it?

    Did you try to change channels or was it just completely fubar'd?
     
  5. 66stang351

    66stang351 New Member

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    Aug 9, 2006
    I have had the opposite experience. Using the same remote in RF mode for each receiver. On the HR20 I get the info bar bouncing up and down several times before it goes to info and test. On the HR21 the press and hold goes to info and test after 3 seconds every time.
     
  6. 66stang351

    66stang351 New Member

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    Aug 9, 2006
    Hasan,

    Just one note. There have been a lot of reports of issues with Free Agent drive reformatting during CE downloads...this has not been 100% confirmed yet, but there is a thread in the CE forum to get more info. Just throwing this out there that there may be an issue of compatibilty with the FA specifically and the HR21 may be more sensitive to it than the HR20.
     
  7. hasan

    hasan Well-Known Member

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    Ogden, IA
    Yes, I read those with some alarm, but eSATA is experimental, so it isn't the end of the world if I get reformatted at this point. My most treasured recordings are on the internal HR20-700 drive.

    It is clear to me at this point that the HR21-200 has eSATA problems. I'll continue to test, when there is something to test on the eSATA front. In the mean time, I'll test the -200 "stock" and report here, as always.

    My very short experience with eSATA on the -700 is so positive, that I'm thinking of ordering another one, but certainly not until I have something to "test" it with on the HR21-200. In other words, I like having the eSATA on the -700 so much, that I'm a bit unwilling to pull it off and move it back and forth to the HR21-200 for testing purposes. Funny, how quickly one can become spoiled!
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Less than 30 min.
    I was able to "reproduce it". If I pressed pause [it would] I could never get it to play. The first time I got it to move back with the 6 sec button, but then no trick play buttons would do anything. Box wasn't locked up. I pressed previous channel [twice] to watch Live TV [same program].
    Since the box wasn't locked up I was able to get it to do the same thing about six times. Then I reset. The first attempt after didn't show the screen saver and when I used the 30 sec slip many times to get to the end, I needed to use the 6 sec back to get it to play.
    Repeated test this morning on my local NBC [first was on TNTHD] and have no problem. Functions as it should.
     
  9. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    For those enjoying and testing their HR21-200's ---please note that we HR21-700 fellows have also reported problems with lockups, even with the base internal drive, let alone eSata.

    More important, after extensive testing, we have narrowed the problem to 1 of 3 scenarios, which we suspect you may find pop up with the HR21-200 as well:

    1) If the unit is left on standby dormant for over 12 hours, a lockup may occur
    2) If the unit is left on, but remains on just 1 channel for extended periods of time, the unit may lock up (buffer related in the firmware???)
    3) Some people with their HR21-700's connected via Zinwell 6X8 have reported lockups, while those connected to SWM's seem not to have the same number of lockup problems (BBC or Zinwell related???)

    In any case, we wanted to share this as you continue to test out the -200 as well, since some of these may be firmware related and impact both the -700 and -200 units. I have posted in the HR21-700 16D thread all of these issues in a single post.
     
  10. hasan

    hasan Well-Known Member

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    Sep 22, 2006
    Ogden, IA
    Thanks! Info much appreciated.
     
  11. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Let's hope those issues don't hit me since I would consistently fall into at least two of thos categories.
     
  12. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    I hope your experiences are better as well...but I just wanted to alert everyone of the -700 feedback, so that the -200 team can determine if and when this occurs for them as well.
     
  13. Ken S

    Ken S RIP

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    Hasan it was standalone...not online...I saw it at the store...huge pile so I'd assume they'll have them nationwide. Here's the model...LINK
     
  14. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    UPDATE AFTER LEAVING HR21-700 on one channel dormant for 8 hours:

    After leaving the HR21-700 on for 8 hours on ESPN, the video was frozen and the audio sounded like the speakers were underwater (garbled). The unit was still on, but locked with these characteristics.

    This would appear to further support the theory that this is a firmware buffer lockup problem, as it seems to happen in both standby and "on" modes, and also only when the unit is dormant, as opposed to used and channel changes and/or recordings that force channel changes occur.

    This would also support the buffer as the source, in that other lockups have been reported for those watching a channel for extended periods of time and then attempt to change the channel and/or use remote commands resulting in lockups.

    A few of these lockup symptoms have been reported by HR21-200 users, so reports of any such freezes/lockups should continue to be posted.
     
  15. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I've been watching some SD recording off the History [international?] channel.
    I've never seen this message before on my TV, but it seems to be displaying "unsupported something". I can't read all of the message as it's an overlap over the time bar at the bottom when the recording starts. My guess is that it's related to 480i over HDMI, but since I'm using the same settings as for all my other HD boxes and they are also over HDMI, 1) I've never seen this before, 2) it must be a problem with the HR21 that does "cure" itself without the user doing anything.
    I have seen it on the first playing of each of the three recordings made last night [during my problems with pausing live TV].
     
  16. Spanky_Partain

    Spanky_Partain Active Member

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    I see the same thing. I managed to get a glimpse of it and I believe it is a message saying it does not support this type ofr audio format even though the sound does not change and everything still works properly. I have mine connected to a Sony KDL-32XBR4. I think you have a litlle bit larger LCD panal and using the XBR2. Switching between the local SD and HD channels will trigger it for me.

    I did not see it until this FW update.
     
  17. Sixto

    Sixto Well-Known Member

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    Don't recall seeing this issue before in this thread ...

    Recording Mike and the Mad Dog on YES right now (all the A-Rod talk). 5 1/2 hour show. 1pm-6:30pm. Still recording.

    If I go into the playlist and start watching the show. Watch 5 minutes. Then stop watching. Exit out.

    If I go back in and hit resume then it always starts from the beginning. Every time.

    If I do the same for a previous recording then it always starts at the saved point from the previous play.
     
  18. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    "My guess" is that the "time mark" changes as the recording continues to record.
     
  19. Sixto

    Sixto Well-Known Member

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    Nov 18, 2005
    Yep, didn't remember the same issue with the HR20. Need to try and re-create on HR20.
     
  20. Racer88

    Racer88 Icon

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    Sep 12, 2006
    Well since this is exactly what you have to do to get an after market remote to activate press and hold functions<spit> it seems more like a remote problem than a box problem. dunno.
     

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