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HR21 and H20 HDMI stopped working, plasma fine

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by trdr_vix, Jun 26, 2011.

  1. trdr_vix

    trdr_vix Cool Member

    Oct 24, 2007
    The HDMI stopped working between my HR21 and my panny plasma a few days ago. I tried a complete plasma reset and complete hard reboot on the HR21. I then confirmed the panny output and the cable was ok by connecting to a BD player and it shook hands and connected up fine. I then moved and tried to connect to a H20 that I use with a set in another room on component only, it would not also connect on HDMI with the panny.

    Has there been some software/firmware loaded up over the last week or so that could have bungled up the HR21 and H20 HDMI's? I now see this new banner system on the guide/info, and it is not unlike Directv to "improved" our operating system and mess up something else...any ideas would be appreciated.
  2. trdr_vix

    trdr_vix Cool Member

    Oct 24, 2007
    Sorry, I figured I needed to add the info that the HR21 and H20 are both working fine on component.
  3. RBTO

    RBTO Legend

    Apr 11, 2009
    I have an HR20 connected to a Panny projector and haven't noticed any HDMI events as of recent. I assume you're using the same HDMI cable for your tests that you used to connect the receiver to your Panny? In the past, I had one incident which required a hard boot (complete receiver power removal and re-apply) to fix a spontaneous HDMI handshake problem. The Red button didn't fix that one though it's never reoccurred. Short of that, it could be an HDMI port failure on your receiver, but since both receivers show the same problem, that's very unlikely. Do you have another HDMI display, that you can test your receiver with? You need to isolate the problem to a receiver or display problem before you can proceed, and although your Panny works with a player, it might still be the issue in this problem.
    Oh, one other possibility. I discovered quite by accident that if the HDMI supply voltage (fed from a source device to power downstream devices like boosters) disappears, my Panny will not handshake. I've had problems with two D* receivers in this regard (flaky HDMI power), which I fixed by using a voltage inserter in the HDMI line. The inserter completely removes the source device power and puts its own 5 Volts on the HDMI line. It plugs into your receiver HDMI port, and then your HDMI cable plugs in its other side, and you plug its small power supply in the wall. They are available from Parts Express (Cables to go Voltage Inserter). You might try that as a last resort.
    Good Luck.
  4. employee3

    employee3 Legend

    Aug 15, 2006
    I have an HR20 that has a dead-ish HDMI port. Been dead for about 2 years now. It'll show the boot up screens, but once it gets passed a certain point it puts out a bad signal. Tried it on plasma, projector, lcd. Same issue with all of them. None of my other 5 boxes do that so it's something to that box. DirecTv sent me a new one and let me continue to use the box as a component-only box.
  5. Beerstalker

    Beerstalker Hall Of Fame

    Feb 9, 2009
    Peoria, IL
    Did you double check what format you were sending out from the receivers? I believe that the DirecTV receivers can send out 480i over HDMI and many TVs will not accept that format (a lot require at least 480p over HDMI).

    Did you try a different HDMI cable and input on the TV?

    If you double check all of these and still have issues then it sounds like you need to call DirecTV and have your receivers replaced. If they try to tell you to just use component tell them your TVs are 3D, or don't have any open component inputs.
  6. trdr_vix

    trdr_vix Cool Member

    Oct 24, 2007
    Thanks for the reply's. It's just weird that the HD-DVR all of a sudden will not shake hands with the plasma when it has been working fine for over a year, especially since I have confirmed that the cable and the HDMI input on the plasma work fine when I tried them with a BD player. I never had used the HDMI port on my non-DVR HD receiever so I don't know if that ever did work. I plan to take one of the receivers over to friends and see if it connects and shakes hands to her HDMI port on her display. If it does then I know that receiver has a good HDMI port.....that will really drive me crazy.

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