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HR22 won't turn on

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by whozit, Jun 3, 2012.

  1. whozit

    whozit New Member

    Jun 3, 2012
    Every couple of days when I try to turn on my HR22 it won't start. I try the remote, the power button on the unit, and even the red button reset but nothing. I have to pull the plug to get it to start. It goes through the start up routine and then works fine...for a couple of days. Then it does the same thing. Any ideas?
  2. wxguy

    wxguy AllStar

    Feb 17, 2008
    I would ask for a new unit. If they give you static, request a supervisor. It will cost $20 for shipping unless you are under warranty. If you used a local dealer call them for a unit swap.
  3. bearcat250

    bearcat250 Legend

    Feb 19, 2004
    I just went through this with an HR21. Got a rebuilt unit from D.
  4. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    May 17, 2010
    Yeah, call 1-800-531-5000.
  5. Beerstalker

    Beerstalker Hall Of Fame

    Feb 9, 2009
    Peoria, IL
    Do you have the power saver feature turned on? If so turn it off and see if that helps. I believe that was what was causing similar issues a while back.

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