HR23-700 {CE:15:08} 0x0279 - Issues Only

Discussion in 'DIRECTV - HR23 Discussion (private)' started by Stuart Sweet, Sep 11, 2008.

Did you download this release? If so, when?

  1. Forced / Window #1

    0 vote(s)
  2. Forced / Window #2

    22 vote(s)
  3. Automatic / Other

    4 vote(s)
  4. Did not download

    0 vote(s)
  5. Do not own / does not apply

    1 vote(s)
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  1. MercurialIN

    MercurialIN Hall Of Fame

    Jul 17, 2006
    Diagnostic Report: 20080918-2412

    Had my first what I'd call "major" issue with the HR 23, (other then the ungoing extremely sluggish response to the remote issue)I pulled it out of standby yesterday to add a series link only to find a black screen.

    I tried changing channels several times, on OTA channels I'd select I'd only get the 771 searching for signal message. I did a menu reset, was able to do that at least. Once it came back up I found that none of the scheduled shows for that day had been recorded.

    Also it hadn't recorded the shows from the day before either, so it apparently happened a couple of days ago. I hadn't been feeling well and hadn't been in the room where that DVR is so I hadn't noticed before yesterday.

    After reboot things seem normal and it recorded today's shows.

    Having further Media Share issues though, I am unable to scroll all the way down the lists under genre/artist/album via TVersity, so am unable to get to songs that way. It scrolls about half way down the list then says unable to access media. I tried exiting and trying again with the same results.

    I've been having a LOT of trouble with Media Share this CE on both the HR 23 and the HR20-700. Sorry but I didn't think to get a diagnostic report for the HR 23 will add it later if I remember.
  2. psweig

    psweig Hall Of Fame

    Feb 4, 2006
    Yesterday my HR23 didn't record my SL "A Haunting" on the Discover HD channel. I didn't report it because earlier yesterday I saw one of those rare screens, an apology from Directv, saying their transmission was being interrupted temporarily. Now I'm beginning to wonder. It wasn't a 28 day thing and the 100 and 700 recorded it.
  3. terrelliott

    terrelliott Godfather

    May 7, 2007
    Cockrum, MS
    Listed in CE forum as an HR21-700, but is actually the HR23-700
    Diagnostic report: 20080918-18D9

    Was watching StarzHD broadcast of Next. Second tuner was recording Burn Notice on USAHD. Tried to tune away from Starz and unit told me that both tuners were busy recording and that I needed to choose which recording to cancel. But it only showed one tuner in use. I am not getting the 771 error. This happened two days ago, but I didn't have time to report. Submitted the report while the error was occuring.
    Will refresh services when Burn Notice finishes.

    Edit: You know what? I had also told the tuner not to tune away to record another show (Reno 911). I think the receiver is reserving the other tuner for Reno, even though it is not recording. Went to check satellite signals and it asked me if I wanted to stop recording Burn Notice and Reno 911. Yep, just proved it. I was able to tune to 249, but it still won't let me tune away. Even if I press stop.
  4. Radio Enginerd

    Radio Enginerd Active Member

    Oct 5, 2006
    Diagnostic Report: 20080919-17E

    Issue: I had KCRA HD on this morning watching the morning news in HD. My wife and I missed a story while we were in the other room. We started SKIPPING back. When I hit play to bring up the "status bar" (can't remember what that's called) I could see the box received the IR command but when pressing play, the bar at the bottom would not come up.

    I attempted to change channels but I still couldn't bring up the bottom bar with a play keystroke. I started the playback on "The Wiggles" for my little girl and I was able to bring it up during playback.

    I would further trouble shoot but since the Wiggles are playing now it'd be like taking candy from a baby. Need to wait. :)
  5. psweig

    psweig Hall Of Fame

    Feb 4, 2006
    Report #20080919-E67

    Bad A/V synch on CNNHD 12:06 PM. Video precedes audio.
  6. bhelton71

    bhelton71 Cutting Edge: ECHELON '09

    Mar 7, 2007
    Diagnostics report key: 20080919-3FBD

    Playing back music in mediashare - playback became 'choppy' - ie - it seemed to be at the correct sampling frequency but was 'fading' in and out like a doppler effect almost. My wife was recording on CNN Headline News (Nancy Grace) and I was watching History Int. (Underwater pyramids of Japan)

    After I sent the report I got a phone call so I ended up leaving the report screen on - when I came back it apparently had exited - and I could not get any UI to come up. My wife is recording so I will have to wait until it is finished before I can rbr.
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